Audi Westmont - Service Center

Yanni greeted me and proceeded to check out my Q5. I was there for a 30,000 mile check and an oil change. The work was done in a timely manner and I was sent a video and message of the work needed. W I was there for a 30,000 mile check and an oil change. The work was done in a timely manner and I was sent a video and message of the work needed. When the the technician, Andres Ortiz was finished I received a print out of the work performed as well as additional recommendations for my car. More

My experience with Audi was professional and everything was explained and easy to understand I will always return to westmont Audi was explained and easy to understand I will always return to westmont Audi More

The service department is asleep and has lots of excuses for not being able to work with you until you sit down and wait for them. You are told to walk down the counter and find someone who isn't busy. Th for not being able to work with you until you sit down and wait for them. You are told to walk down the counter and find someone who isn't busy. The sales team constantly emails you for months asking you to come in and buy a new car, even though you just leased one. The computer in the car malfunctioned after only 5 months. I was told that the experience of suddenly not having a speedometer or any dash functions must have been "terrifying". Not the first time that this service counter has ignored and yawned their way through endless paperwork. More

Would not honor warranty extension and could not give a reasonable explanation. I will look for a new dealer for my next purchase. reasonable explanation. I will look for a new dealer for my next purchase. More

Everyone at this dealership is so very friendly and helpful, the service dept personal is always willing to do everything within reason to help with any issue. helpful, the service dept personal is always willing to do everything within reason to help with any issue. More

Audi dealer is close by and friendly service department. Wish I can get loaner car. Wish I can get loaner car. More

No fault of your employees My car had 25,000 miles on it but it’s 4 years old. The checkup was $2400. I decided not to fix everything. Received a video with items that should be completed. The first one it but it’s 4 years old. The checkup was $2400. I decided not to fix everything. Received a video with items that should be completed. The first one being the battery. I continued to wait for the car. After a while I went to check its completion time. Found out they were waiting for an answer from me. I was very frustrated More

They were excellent. Diagnosed and fixed the check engine light in less than a day, after another dealer had it 10 days and couldn’t figure it out Diagnosed and fixed the check engine light in less than a day, after another dealer had it 10 days and couldn’t figure it out More

I brought the car in for service and a detail. The work was done perfect and the detail makes the car look like new. Joseph was courteous and a pleasure to work with. The work was done perfect and the detail makes the car look like new. Joseph was courteous and a pleasure to work with. More