Audi Westmont - Service Center
Westmont, IL
460 Reviews of Audi Westmont - Service Center
Roberto customer service was on point and thorough, he provided constant updates throughout the process and my car was repaired on the same day as my appointment. provided constant updates throughout the process and my car was repaired on the same day as my appointment. More
Great service department. Friendly, helpful, attentive. Highly recommend. Great customer service system...all my car's details and records are current and easily accessible Friendly, helpful, attentive. Highly recommend. Great customer service system...all my car's details and records are current and easily accessible.. Car comes back with a shiny wash. Wish the sales department was as good. More
The service advisor, Michael, was awesome from beginning to end. He was courteous & thorough. He was patient with my questions & explaining the services needed and costs. I also love the video vehicle insp to end. He was courteous & thorough. He was patient with my questions & explaining the services needed and costs. I also love the video vehicle inspection Audi provides. It gives me a higher confidence level in what’s being recommended because I can see some things. More
The entire staff of Audi Westmont is really great, but my Customer Service Sprecialist, Kaitlyn Gardner, was genuinely exceptional. She has helped me with service on multiple occassions over the last year a Customer Service Sprecialist, Kaitlyn Gardner, was genuinely exceptional. She has helped me with service on multiple occassions over the last year and I have never had a more consistently professional, courteous, knowledgeable and helpful service assistant in all my years of luxury car ownership (including BMW and Lexus). She has gone above and beyond not only with respect to normal service appointments, but also helped be with a significant roadside service issue that was otherwise very difficult and frustrating. The upshot is that she went out of her way to help me with a problem that went way beyond the scope of any normal service assistance and she took a genuine person interest in solving my problem and helping in any way she could. If I could hire people for my own business with half the dedication and care and professionalism Kait has, I would be way ahead of the game. She is terrific. More
Good people. Service adviser very knowledgeable and professional. Work performed correctly the first time and at the cost estimated. Service adviser very knowledgeable and professional. Work performed correctly the first time and at the cost estimated. More
Vet kind very friendly very clean service very detail everything they do expert. Peoples . I can trust it bring a my car Audi Westmont. I will continue will do my car service everything they do expert. Peoples . I can trust it bring a my car Audi Westmont. I will continue will do my car service More
Super nice people. Took care of us as soon as we walked in, very clean dealership & prompt service, KEEP UP THE GOOD WORK! Took care of us as soon as we walked in, very clean dealership & prompt service, KEEP UP THE GOOD WORK! More
Came in for maintenance work and problem resolution. The recommended work and maintenance items completed were all fine. The problem I brought up was not resolved - They 'forgot' to diagnose but offer The recommended work and maintenance items completed were all fine. The problem I brought up was not resolved - They 'forgot' to diagnose but offered no solution to bring it back in More