Audi Westmont - Service Center
Westmont, IL
460 Reviews of Audi Westmont - Service Center
Everyone was very friendly and helpful. I was taken right in when I arrived. Kara explained what was to be done and made arrangements for me to get home. I was taken right in when I arrived. Kara explained what was to be done and made arrangements for me to get home. More
The quality of the technical work of the service center has been for me consistently high. At the same time, the service agents, and in particular, Andrew D., have been both cordial and competent. Of the has been for me consistently high. At the same time, the service agents, and in particular, Andrew D., have been both cordial and competent. Of the Audi service centers that I have visited, this one is by far the best. More
I brought my wife's car in for regular maintenance. The service department, especially Peter could not be more accommodating. I liked the response time and the communication. They even sent me a short The service department, especially Peter could not be more accommodating. I liked the response time and the communication. They even sent me a short video explaining some of the work that was done. More
Although having one’s car serviced is never a pleasurable experience it was at least, this time, one of the better ones I’ve had. I came in for an issue with one of my power seats and the service dept took c experience it was at least, this time, one of the better ones I’ve had. I came in for an issue with one of my power seats and the service dept took care of things efficiently and kept me apprised at each step. I especially appreciated the effort the assistant service manager Michael made to keep me informed. He was very helpful. Overall, I’m very satisfied with the experience. More
The service on my A4 was completed ahead of schedule and up to my expectations. They even buffed out a small paint scrape on the exterior. My car was returned to me cleaner (inside and out) than when I br up to my expectations. They even buffed out a small paint scrape on the exterior. My car was returned to me cleaner (inside and out) than when I brought it in. And my service rep was very helpful, courteous and professional. More
Everything was as stipulated. Service consultant explained all that was needed. No surprises. My only comment is that the prices are very high. Service consultant explained all that was needed. No surprises. My only comment is that the prices are very high. More
They were able to get my car serviced right away. The dealer closest to me didn’t have appointments for 2 weeks and I really needed to get my car looked at. Also, the dealership in Orland Oark,Il clo The dealer closest to me didn’t have appointments for 2 weeks and I really needed to get my car looked at. Also, the dealership in Orland Oark,Il closest to me had told me that Audi Q7 always need oil replaced more frequently when they get older and said they couldn’t find a problem. When I went to Audi Westmont they found the problem right away and showed it to me. You can clearly see oil leaking under the hood. Why didn’t Audi in Orland Park see this visible problem? So, now I have to drive miles out of my way to Audi Westmont to get better service. I love Audi Westmont! More