Audi Westmont - Service Center
Westmont, IL
456 Reviews of Audi Westmont - Service Center
Elena and Joe Cox were a pleasure to work with! If you need your car serviced ask for them! General Manager John was excellent as well. They got my work done fast and a nice video was sent to break If you need your car serviced ask for them! General Manager John was excellent as well. They got my work done fast and a nice video was sent to break down what they did by the technician. More
Have had my Audi for almost 3 years, while I did not purchase it at Audi of Westmont it's the only place I take it for service. The service they provide has always been fantastic, quick- no waiting, an purchase it at Audi of Westmont it's the only place I take it for service. The service they provide has always been fantastic, quick- no waiting, and I could not be more pleased. More
The manager Tony creates an experience like no other. It feels like you’re walking into a high-end store where you’re greeted and tended to. Her kindness and customer service prowess can be felt tricking It feels like you’re walking into a high-end store where you’re greeted and tended to. Her kindness and customer service prowess can be felt tricking down to the whole staff there. I have been to other Audi and Mercedes service departments and non hold a candle to the feeling when you’re at Westmont Audi. Highly recommended and say hi to Tony! More
Ed was great! He clearly explained the issues with our SUV and how to address them, and kept us updated on when the work would be completed. Great customer service He clearly explained the issues with our SUV and how to address them, and kept us updated on when the work would be completed. Great customer service! More
This dealership is horrible I took my car here for an oil leak in September they did ten thousand dollars worth of work on my car to only still have another oil leak let them tell it coming from somewhere el leak in September they did ten thousand dollars worth of work on my car to only still have another oil leak let them tell it coming from somewhere else just bad business I do not recommend taking your car here for service all they want is money and don’t fix the problem. Never again More
Roberto customer service was on point and thorough, he provided constant updates throughout the process and my car was repaired on the same day as my appointment. provided constant updates throughout the process and my car was repaired on the same day as my appointment. More
Great service department. Friendly, helpful, attentive. Highly recommend. Great customer service system...all my car's details and records are current and easily accessible Friendly, helpful, attentive. Highly recommend. Great customer service system...all my car's details and records are current and easily accessible.. Car comes back with a shiny wash. Wish the sales department was as good. More
The service advisor, Michael, was awesome from beginning to end. He was courteous & thorough. He was patient with my questions & explaining the services needed and costs. I also love the video vehicle insp to end. He was courteous & thorough. He was patient with my questions & explaining the services needed and costs. I also love the video vehicle inspection Audi provides. It gives me a higher confidence level in what’s being recommended because I can see some things. More