Audi Westmont - Service Center
Westmont, IL
455 Reviews of Audi Westmont - Service Center
Great experience with software update. Kaitlyn was extremely helpful and efficient. They provided Lyft transportation home and return trip. Waiting room was comfortable and provided sna Kaitlyn was extremely helpful and efficient. They provided Lyft transportation home and return trip. Waiting room was comfortable and provided snacks. Bonus was they washed the car inside and out as well. More
Scheduled an appointment for a recall on my Audi A3. Michael was my service advisor for the visit. Michael explained what the recall entailed and how long it was going to take. He was able to sch Michael was my service advisor for the visit. Michael explained what the recall entailed and how long it was going to take. He was able to schedule transport shuttle for drop of at my home and pick up once the vehicle was ready. Service was completed faster than original estimate, and complementary service check up was conducted. Upon pick up all work done was explained once more, and also when my next schedule service should be. More
Great service but prices are so high to service Audi’s and they have known issues that Audi does not fix. Cars are too high maintenance. and they have known issues that Audi does not fix. Cars are too high maintenance. More
Charges seems to be higher than communicated (in my case i was told a much larger discount but than they tagged a hefty env clearance fee nullifying most of the discounts) They also failed to reset the ser i was told a much larger discount but than they tagged a hefty env clearance fee nullifying most of the discounts) They also failed to reset the service indicator, so now i have to pay another visit (darn!) Lastly i changed my breaks, but i don't get any sense of improved breaking! More
I was able to come in without an appointment. The service was very efficient. Ed was my service advisor. At first he mentioned I may need several things done on my car based on last year’s notes The service was very efficient. Ed was my service advisor. At first he mentioned I may need several things done on my car based on last year’s notes. Turned out. I just needed an oil change as I requested. More