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Audi Westmont - Service Center

Westmont, IL

4.7
466 Reviews

466 Reviews of Audi Westmont - Service Center

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May 13, 2025

Hasan is an extremely helpful and informative. I recommend him to anyone who needs help with their car service. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan Hasan
May 12, 2025

Excellent service! ! Probably the best customer service I’ve ever had at a dealership before More

by schulgenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe cox
May 09, 2025

I was informed by Kristian that my service was fully covered by a warranty I forgot about. It’s rare to get great service and not receive a big bill. Will return for any other service needs! More

by wmartinswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Alvarado
May 14, 2025 -

Audi Westmont responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Respond when called Helpful explains issues gives the details Understands the need for a loaner More

by J5nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto,Dan
May 09, 2025 -

Audi Westmont responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 05, 2025

Met with Kristian when I arrived for routine maintenance at 40,000 miles. He was very friendly and kept me updated with the progress of my vehicle. I received a video from the mechanic to show me what was g More

by GeniaR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian
May 09, 2025 -

Audi Westmont responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. If you ever need help, just give us a call. Happy motoring!

April 29, 2025

Good experiece. Great service especially from Dan (service represenative). Kept us well informed about progress of our repair. More

by ski126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 01, 2025 -

Audi Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2025

The service rep(Julianna) was Awesome! Great service excellence👍🏼 Thank you Sofi, For the recommendations. More

by Julio Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
Apr 29, 2025 -

Audi Westmont responded

Hello Julio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 22, 2025

This is one of the best dealer services I have ever had. He listened to what I had to say and went above and beyond to get the car ready for pickup. Very happy with the service! More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and John, I think
Apr 24, 2025 -

Audi Westmont responded

We are pleased to hear you had such a positive experience with us, Sally! If you need more help, our team is available to talk -- safe travels!

April 21, 2025

2 hour wait for a scheduled oil change. Car was not cleaned Windshield dirty backseat had glitter on the mat and seat More

by Nothanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena
Apr 23, 2025 -

Audi Westmont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0310 to discuss what we can do to help.

March 20, 2025

I appreciate the attention and personal service, always available for questions. Very clear about cost and how much time it would take. More

by Mtim3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Mar 21, 2025 -

Audi Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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