Audi Westmont

Purchased 2023 Audi Q7 Prestige drove round 8k miles only. Cameras are not working and gave it for repair, since it is under warranty they replaced it not able to find the problem. Again camera problem only. Cameras are not working and gave it for repair, since it is under warranty they replaced it not able to find the problem. Again camera problem with different Issues they kept it for 2 weeks and changed the camera again. They found some issue on the driver side and mentioned they fixed it. After that there was some noise coming whenever I start the car in the morning. He mentioned it will be a charge for the diagnosis, which I refused as I don't want to go anymore to Audi Westmont. Either Audi westmont technicians are inexperienced just want to make money by avoiding the Issues, because I updated to the service advisor Hasan that I am receiving the Maneuver malfunction and head lights mal function. They said it is some dust or debris sensor catch up. But I drove their loaner and my friends brand new audi q7 for morethan 3 months, I never got this problem. I told the same to Hasan and asked him why I never received the code for other Audi cars, no answer yet. Also my seats are cream white and it is discoloring, I repeatedly asked them and no response so far. I drive BMW and Benz and never had this kind of scenario. Especially my seat color is the same for all the cars and only Audi has this problem. I asked them who is the seat manufacture and they don't even know who it is? I strongly recommend don't waste your money by going to Audi Westmont, even though I didn't pay single penny-because my issue was covered under the warranty as it is a defect from Audi. I can understand the lack of their service department experience and desperate to make money no reasons. More

I was extremely pleased with the service I received at Audi in Westmont. The sales representative, Gianfranco, was beyond kind, patient, and helpful throughout my entire process. He helped me to get into Audi in Westmont. The sales representative, Gianfranco, was beyond kind, patient, and helpful throughout my entire process. He helped me to get into the exact car I wanted. The sales manager and other staff on site were also patient with me while I took time to decide which car I was going to go with. If you are in the market for an Audi, don't walk to Audi of Westmont, RUN! Ask for Gianfranco! He will take care of you!! More

The dealer always gets me in and out quickly. They also wash my car and even show video of top mechanic working on my car. AAAA+++ SERVICE. They also wash my car and even show video of top mechanic working on my car. AAAA+++ SERVICE. More

Good service but expensive. Audis are high maintenance but good to drive and very comfortable Audis are high maintenance but good to drive and very comfortable More

I always have a great experience. Kaitlyn walks me through everything and make sure to me keep me in tune. Kaitlyn walks me through everything and make sure to me keep me in tune. More

Friendly and fast service experience. In addition the ser0vice included a car wash and interior clean In addition the ser0vice included a car wash and interior clean More

I'm satisfied for you service for costumer services people is wery friendly and polite Thank you and see you next time people is wery friendly and polite Thank you and see you next time More

They fixed my blown out tire in a short time frame. My only issue with this Audi dealer is cost parts and labor quite high, although that may be the case for all Audi dealers. My only issue with this Audi dealer is cost parts and labor quite high, although that may be the case for all Audi dealers. More

Only experienced interaction with the service team, but it was all I needed. From the mibite I called in to schedule my appointment to the instant I walked out of there, staff was great and my advisor Mich it was all I needed. From the mibite I called in to schedule my appointment to the instant I walked out of there, staff was great and my advisor Michael was beyond amazing! I’m so grateful to have encountered him as my advisor and extremely happy to have made the switch from my previous dealer to this one! Service level comparison unlike any I’ve ever received before! Thank you to the Audi Westmont team for taking me in and making my transition as simple & smooth as possible! More

Great experience with Edward. Went thru everything in detail and car was ready on time. Went thru everything in detail and car was ready on time. More