Audi Westmont

From the moment we set foot on the parking lot here, we felt comfortable. Arriving at 630pm on a Monday with a baby isn't a great setup, but Ed took us serious. We went on an hour test drive allowing bot felt comfortable. Arriving at 630pm on a Monday with a baby isn't a great setup, but Ed took us serious. We went on an hour test drive allowing both my wife and myself chances to drive. They also let us instal the child seat in the back of the car which made for a very complete test drive experience. I liked the way Ed and the rest of the crew talked to us like real people even though we were looking at an used car and not spending 60k that night. Ed even gave us a quick crash course on the car, car fax, and paperwork and even installed the license plates himself since all the porters had left. Not bad have stayed on a Monday night until 10pm!! Ed has been in contact after the purchase too. He was able to get in contact with the car's previous owners and get information about a phone adapter as well as produce the valet key that was missing. This was a great change of pace from other dealers I have dealt with. Even another Audi dealership told me to pick up my car in 24 hours or face storage fees when I had it in for service. Westmont seemed like a breath of fresh air after dealing with that with my other car. Sum up in one phrase...very painless! Thanks guys More

Found the dealership through the Audi website when looking for certified pre-owned vehicles. Identified some vehicles I was interested in and requested more information. Received email and phone follo looking for certified pre-owned vehicles. Identified some vehicles I was interested in and requested more information. Received email and phone follow up from the salesperson. Even though I was from outside of his general sales area, he was happy to spend time answering my questions. We got close enough to make it worth my while to drive to the dealership. He spent all day with me, showed me a number of vehicles, showed excellent knowledge of the vehicles and competition. Was fair if not overly generous on negotiation the price, but I think it was very competitive to begin with. Was able to secure financing and complete the sale all in one day. The sales manager was friendly, competent, and helpful in walking us through the paperwork. More

Very friendly and helpful from beginning to end of process. Fulfilled all commitments and made experience truly enjoyable. Also followed up multiple times after sale to ensure satisfaction. process. Fulfilled all commitments and made experience truly enjoyable. Also followed up multiple times after sale to ensure satisfaction. More

As soon as I stepped foot in the door of Audi Westmont I was approached and guided to where I needed to be. Then as they paged Mitch they offered me a beverage. After waiting about a minute another employ was approached and guided to where I needed to be. Then as they paged Mitch they offered me a beverage. After waiting about a minute another employee asked who I was waiting on and paged once more. I was so impressed by the attention I received. Mitch was thorough in explaining every detail without being the least bit pushy. I felt very comfortable throughout the entire process. Audi Westmont is truly a class operation that I would recommend to anyone shopping for a car. More

First of all Q7 is amazing, we were on look out for a q7 n we were greeted by Drew. He is very experienced for a young salesperson. I don't think anybody has experienced any salesperson who comes to you ho n we were greeted by Drew. He is very experienced for a young salesperson. I don't think anybody has experienced any salesperson who comes to you house to help you out, I have never seen or heard anything like that. Mostly everybody is trying to just sell off a car, but drew helped us out throughout the process on his day off too. Q7 is a huge vehicle and he gave us a very through info about the Q7. He was with us until 9:30 still happy to answer any question n helping us out. He is in contact even after hours, on his day off too. He is very very patient and always trying to make the process very comfortable . He is not those chatty kind of salesperson, but straight n gives you all the facts, he has a great follow up Even AFTER purchase. If you are on a lookout for an Audi I will recommend you see DREW Malone at westmont. More

Bought my Audi Q5 at Laurel Audi of Westmont having moved from abroad to Chicago. Haven't thus been at the dealer before but definitively made the right choice. Edward Riedmaier and Dan Yusko really made thi from abroad to Chicago. Haven't thus been at the dealer before but definitively made the right choice. Edward Riedmaier and Dan Yusko really made this a great experience for me. Finding it hard to schedule an appointment to pick up the car during working hours Ed has gone a long way and stayed with me until 9pm to making sure I get a proper introduction to the car and its features before riding it home. A great relive saving hours of going through the manuals. This was really a great service!...and the beautiful showroom is a must see by its own. More

I started off my search with a pre-owned Audi R8 V8 that I had saw on auto trader. I was greeted by Drew as I was looking at the R8. The first thing I noticed about him was that he was honest and didn't giv I had saw on auto trader. I was greeted by Drew as I was looking at the R8. The first thing I noticed about him was that he was honest and didn't give me any fluff that I normally receive when shopping for a car. Next, I noticed that he was a huge car enthusiast and really stood behind the Audi brand which went a long way for me since I was coming from a Porsche. After a brief chat, we decided on a figure and set a time for delivery. Due to circumstances, I was unable to make it to the appointment but Drew was very patient and maintained contact even after work hours (in a non annoying way). He gave me time to re-think the purchase, size up my options, and ultimately pull the trigger on a new Audi R8 V10 (upgrade from the V8). It was because of Drew's consistency, honesty, and passion for Audi automobiles that brought me back to Audi of Westmont instead of purchasing a car from a different Audi dealer. If you are in the market for an Audi and would like to speak to someone who doesn't pressure you, tells you the straight up truth, and has great follow up even after the purchase, I would highly recommend you see Drew at Westmont Audi. More

First of all, let me just say... Drew is the best car salesman EVER!!! Seriously, he is not just in the business for selling cars, but he is a TRUE car enthusiast and not only knows the Audi brand well, salesman EVER!!! Seriously, he is not just in the business for selling cars, but he is a TRUE car enthusiast and not only knows the Audi brand well, but also other brand offerings, just the same. He asks key questions and listens carefully to what your needs are then works his hardest to meet them! Even when complications arose to sour the deal, he always maintained a positive and sincere attitude, and pushed through the negativity to ensure a positive outcome. Examples of his dedication were maintaining contact with me on his off days, and staying hours after the dealership closed to make sure that I understood all the nuances of my S5 (great car!). He also followed up with me on several occasions after the purchase to make sure that I was still happy with my decision and to see if there was anything else he could do to make my experience better. In all the numerous experiences I've had with car and motorcycle dealerships, in various states... Drew is the BEST... hands down! More

Drew Malone is a very nice and knowledgeable young man. He communicated frequently both before and after my visits to the dealership and is still communicating with me via email after the purchase - offeri He communicated frequently both before and after my visits to the dealership and is still communicating with me via email after the purchase - offering to answer questions, etc. I would recommend him to others. - Ted More

Very positive experience with Mitch, the salesperson, and the dealership at Audi of Westmont. Web information on the certified used Audi was very detailed and informative. the dealership at Audi of Westmont. Web information on the certified used Audi was very detailed and informative. More