Audi Westmont

I just wanted to take a brief moment to write this review because it is very hard to find good customer service. My wife and I walked into your dealership not knowing what type of vehicle we wanted. Your sal because it is very hard to find good customer service. My wife and I walked into your dealership not knowing what type of vehicle we wanted. Your salesmen John Tinault approached us and asked if we needed any help, at first I was very hesitant to say yes because he looks so young and I figured he did not have any experience but I was wrong. Every question we had he knew the answer. We told him what our budget was and he never tried to to sell us something that we could not afford. I have two kids which will both be driving in the next few years, and I can guarantee that I will contact John when the time comes to purchase them vehicles. I love your vehicles, I love your beautiful dealership and I enjoyed buying my car from John. Thanks again. Sincerly Glenn Edwards More

We went to Audi of Westmont to look at an A4 that we found on line, but when we got there it was already sold. Drew took the time and found us the same exact car in just a different color for the same p found on line, but when we got there it was already sold. Drew took the time and found us the same exact car in just a different color for the same price. He was very friendly and honest and wasn't pushy at all. I would highly recomend Audi of Westmont and Drew! More

I have once again had a great experience with the entire team at Laurel. They listen and appreciate their customers. I am a 5 time customer, need I say more!!! This is a great dealer and TEAM!!!! Do not c team at Laurel. They listen and appreciate their customers. I am a 5 time customer, need I say more!!! This is a great dealer and TEAM!!!! Do not change. Thank you! More

My boyfriend and I were interested in a CPO S5 we found online. We called in to inquire about it and were introduced to Drew. After answering a few questions we decided to come in and take a look. Drew online. We called in to inquire about it and were introduced to Drew. After answering a few questions we decided to come in and take a look. Drew was great to work with, knowledgable and professional. The car was amazing so we had figure out a way to buy it. The price on the car was very reasonable, no need to haggle much there, but we needed a good deal on our trade for the deal to make sense. We spent about 15 to 20 minutes total negotiating with the sales manager via Drew and ultimately got a good deal on a car we love. We happened to come at a fairly busy time and had to wait 30 to 45 minutes to see the finance manager once the deal was hammered out, but once we sat down with him that process went quickly and smoothly as well. Drew has followed up with us a couple of times to make sure everything is well and to see if we have come up with any questions - a first for us. The car was perfect, staff was great, and we left happy. More

I just moved in the Chicago area and was in the market for a new car for my commute to and from work. Over the past couple of weeks, I had looked at a number of cars (and dealers) in the area - BMW, Merc for a new car for my commute to and from work. Over the past couple of weeks, I had looked at a number of cars (and dealers) in the area - BMW, Mercedes, etc. but I didn't like the cars or the attention I had received from the salespersons during my visits. I liked Audis too so late one evening, I walked in to Laurel Audi of Westmont after reviewing their inventory online. I was promptly greeted by Drew Malone who was very patient in showing me the A6 and A7 vehicles. However, I was not too thrilled by those until my eye fell on the Q7. The dealership was about to close for the day, but Drew was very patient and arranged a test drive for me. I loved the car - and Drew was very knowledgeable and a car enthusiast. He did not give me the standard car salesman BS and never forced me to make any decisions. I was so impressed by the service I had received at Laurel Audi and specifically Drew Malone, that I decided to lease the car the next day. I picked up the car later that week and Drew had it ready all spic-and-span in their green room. He went through the entire car setup, features, voice training, everything from front to back over the course of an hour or more - I was thoroughly impressed! He stayed way past closing time and was very patient. Over the next few days, Drew reached out to me via email and telephone and made sure that I was satisfied with my purchase and if I had any questions/concerns with the vehicle of the service I had received. Most salespersons would tend to forget about you once you have completed the sale, but Drew is not like that - this is very refreshing! If you are in the market for a new or used car, go to Laurel Audi and demand for Drew Malone - he is really not the typical car salesman you come across elsewhere, he knows his stuff, and you wouldn't be disappointed at all! Also, I am loving the Q7. More

My experience with Audi Westmont was very positive. I interacted with Drew Malone and Dennis Andrews, and they both were very friendly and knowledgeable. I would strongly recommend working with Drew at A interacted with Drew Malone and Dennis Andrews, and they both were very friendly and knowledgeable. I would strongly recommend working with Drew at Audi Westmont for an Audi purchase. More

I was searching for an A6 when I strolled into the dealership and I was promptly greeted by Drew Malone who was a young, but extremely friendly salesman who also knew the product very well. He was ver dealership and I was promptly greeted by Drew Malone who was a young, but extremely friendly salesman who also knew the product very well. He was very helpful throughout the entire sales process and really made me feel comfortable when I decided the purchase the preowned A6 4.2. He was very honest about the price and was able to relate with the customer better than any other salesman I have ever dealt with. Drew also has phenomenal post purchase followup and even offered to come to my house or place of business if I did not have time to stop by the dealership with questions about the navigation system and other parts of the car. I am very happy with my purchase, and I plan on working with Drew when I purchase my next Audi in the future. If you are looking for best in class customer service and an honest caring salesperson I recommend you see Drew at Audi in Westmont for a new or used Audi. More

Drew Malone did a great job in supporting us in our purchase of a 2009 pre-owned Audi A4. Drew was very courteous, knowledgeable, and took a no pressure sales approach. Peter Meade purchase of a 2009 pre-owned Audi A4. Drew was very courteous, knowledgeable, and took a no pressure sales approach. Peter Meade More

We bought a 2012 A5 convertible at Laurel Audi-Westmont after looking at similar other makes. We found the salesperson, John Tinault, and the dealership to be very professional and willing to spend the ti after looking at similar other makes. We found the salesperson, John Tinault, and the dealership to be very professional and willing to spend the time needed to answer all our questions. Negotiations went very smoothly, using cost plus a margin to reach a very good price. John then spent all the time it took to go through the things to know about the car before we left. John has followed up to see if there are any questions and has been very helpful. The A5 is a fantastic fun and road car. Great ride and good mileage. More

The service at Laurel Audi of Westmont was excellent. Lexi Delmonaco was extremely friendly, patient, and helpful without being over-bearing or making me feel pressured to buy. The selection of vehicles Lexi Delmonaco was extremely friendly, patient, and helpful without being over-bearing or making me feel pressured to buy. The selection of vehicles was the best of any dealership that I had found, and the price I paid for my vehicle was very, very reasonable as compared with other dealerships. I would absolutely recommend this dealership to people, and, even though it is a bit farther from where I live, I will certainly be bringing my car here if I ever need service. More