Audi Westmont

I just moved in the Chicago area and was in the market for a new car for my commute to and from work. Over the past couple of weeks, I had looked at a number of cars (and dealers) in the area - BMW, Merc for a new car for my commute to and from work. Over the past couple of weeks, I had looked at a number of cars (and dealers) in the area - BMW, Mercedes, etc. but I didn't like the cars or the attention I had received from the salespersons during my visits. I liked Audis too so late one evening, I walked in to Laurel Audi of Westmont after reviewing their inventory online. I was promptly greeted by Drew Malone who was very patient in showing me the A6 and A7 vehicles. However, I was not too thrilled by those until my eye fell on the Q7. The dealership was about to close for the day, but Drew was very patient and arranged a test drive for me. I loved the car - and Drew was very knowledgeable and a car enthusiast. He did not give me the standard car salesman BS and never forced me to make any decisions. I was so impressed by the service I had received at Laurel Audi and specifically Drew Malone, that I decided to lease the car the next day. I picked up the car later that week and Drew had it ready all spic-and-span in their green room. He went through the entire car setup, features, voice training, everything from front to back over the course of an hour or more - I was thoroughly impressed! He stayed way past closing time and was very patient. Over the next few days, Drew reached out to me via email and telephone and made sure that I was satisfied with my purchase and if I had any questions/concerns with the vehicle of the service I had received. Most salespersons would tend to forget about you once you have completed the sale, but Drew is not like that - this is very refreshing! If you are in the market for a new or used car, go to Laurel Audi and demand for Drew Malone - he is really not the typical car salesman you come across elsewhere, he knows his stuff, and you wouldn't be disappointed at all! Also, I am loving the Q7. More

My experience with Audi Westmont was very positive. I interacted with Drew Malone and Dennis Andrews, and they both were very friendly and knowledgeable. I would strongly recommend working with Drew at A interacted with Drew Malone and Dennis Andrews, and they both were very friendly and knowledgeable. I would strongly recommend working with Drew at Audi Westmont for an Audi purchase. More

I was searching for an A6 when I strolled into the dealership and I was promptly greeted by Drew Malone who was a young, but extremely friendly salesman who also knew the product very well. He was ver dealership and I was promptly greeted by Drew Malone who was a young, but extremely friendly salesman who also knew the product very well. He was very helpful throughout the entire sales process and really made me feel comfortable when I decided the purchase the preowned A6 4.2. He was very honest about the price and was able to relate with the customer better than any other salesman I have ever dealt with. Drew also has phenomenal post purchase followup and even offered to come to my house or place of business if I did not have time to stop by the dealership with questions about the navigation system and other parts of the car. I am very happy with my purchase, and I plan on working with Drew when I purchase my next Audi in the future. If you are looking for best in class customer service and an honest caring salesperson I recommend you see Drew at Audi in Westmont for a new or used Audi. More

Drew Malone did a great job in supporting us in our purchase of a 2009 pre-owned Audi A4. Drew was very courteous, knowledgeable, and took a no pressure sales approach. Peter Meade purchase of a 2009 pre-owned Audi A4. Drew was very courteous, knowledgeable, and took a no pressure sales approach. Peter Meade More

We bought a 2012 A5 convertible at Laurel Audi-Westmont after looking at similar other makes. We found the salesperson, John Tinault, and the dealership to be very professional and willing to spend the ti after looking at similar other makes. We found the salesperson, John Tinault, and the dealership to be very professional and willing to spend the time needed to answer all our questions. Negotiations went very smoothly, using cost plus a margin to reach a very good price. John then spent all the time it took to go through the things to know about the car before we left. John has followed up to see if there are any questions and has been very helpful. The A5 is a fantastic fun and road car. Great ride and good mileage. More

The service at Laurel Audi of Westmont was excellent. Lexi Delmonaco was extremely friendly, patient, and helpful without being over-bearing or making me feel pressured to buy. The selection of vehicles Lexi Delmonaco was extremely friendly, patient, and helpful without being over-bearing or making me feel pressured to buy. The selection of vehicles was the best of any dealership that I had found, and the price I paid for my vehicle was very, very reasonable as compared with other dealerships. I would absolutely recommend this dealership to people, and, even though it is a bit farther from where I live, I will certainly be bringing my car here if I ever need service. More

From the moment we set foot on the parking lot here, we felt comfortable. Arriving at 630pm on a Monday with a baby isn't a great setup, but Ed took us serious. We went on an hour test drive allowing bot felt comfortable. Arriving at 630pm on a Monday with a baby isn't a great setup, but Ed took us serious. We went on an hour test drive allowing both my wife and myself chances to drive. They also let us instal the child seat in the back of the car which made for a very complete test drive experience. I liked the way Ed and the rest of the crew talked to us like real people even though we were looking at an used car and not spending 60k that night. Ed even gave us a quick crash course on the car, car fax, and paperwork and even installed the license plates himself since all the porters had left. Not bad have stayed on a Monday night until 10pm!! Ed has been in contact after the purchase too. He was able to get in contact with the car's previous owners and get information about a phone adapter as well as produce the valet key that was missing. This was a great change of pace from other dealers I have dealt with. Even another Audi dealership told me to pick up my car in 24 hours or face storage fees when I had it in for service. Westmont seemed like a breath of fresh air after dealing with that with my other car. Sum up in one phrase...very painless! Thanks guys More

Found the dealership through the Audi website when looking for certified pre-owned vehicles. Identified some vehicles I was interested in and requested more information. Received email and phone follo looking for certified pre-owned vehicles. Identified some vehicles I was interested in and requested more information. Received email and phone follow up from the salesperson. Even though I was from outside of his general sales area, he was happy to spend time answering my questions. We got close enough to make it worth my while to drive to the dealership. He spent all day with me, showed me a number of vehicles, showed excellent knowledge of the vehicles and competition. Was fair if not overly generous on negotiation the price, but I think it was very competitive to begin with. Was able to secure financing and complete the sale all in one day. The sales manager was friendly, competent, and helpful in walking us through the paperwork. More

Very friendly and helpful from beginning to end of process. Fulfilled all commitments and made experience truly enjoyable. Also followed up multiple times after sale to ensure satisfaction. process. Fulfilled all commitments and made experience truly enjoyable. Also followed up multiple times after sale to ensure satisfaction. More

As soon as I stepped foot in the door of Audi Westmont I was approached and guided to where I needed to be. Then as they paged Mitch they offered me a beverage. After waiting about a minute another employ was approached and guided to where I needed to be. Then as they paged Mitch they offered me a beverage. After waiting about a minute another employee asked who I was waiting on and paged once more. I was so impressed by the attention I received. Mitch was thorough in explaining every detail without being the least bit pushy. I felt very comfortable throughout the entire process. Audi Westmont is truly a class operation that I would recommend to anyone shopping for a car. More