Audi Westmont

Just wanted to let anyone interested know that the Service Department at Laurel Audi of Westmont has always been terrific. I came in this last week, without an appointment, because my 2010 Q5's servic Service Department at Laurel Audi of Westmont has always been terrific. I came in this last week, without an appointment, because my 2010 Q5's service light was coming on. James Faulhaber took care of me personally and noticed that the oil plug was missing. James not only took care of my immediate problem, but also ordered the oil plug and had it delivered the very next day at no charge. Thanks James! More

My husband and I recently purchased an A4 from Audi Westmont. Drew Malone was our salesperson. We were extremely pleased with the entire experience, largely due to the excellent customer service that D Westmont. Drew Malone was our salesperson. We were extremely pleased with the entire experience, largely due to the excellent customer service that Drew provided. We have been purchasing new cars for the past 35 years and without question, this recent experience was our most positive. We normally purchase a car after much preparation and just two or three visits to dealerships but in this case, we visited this particular showroom at least five times before ordering the car. Drew was extremely patient during our deliberations, never pressuring us to make a quick decision, which had been more typical of many of our prior experiences at other dealerships. He also seemed genuinely interested in making sure that we made a thoughtful and well-informed decision. I was also impressed with the way that the price of the car was negotiated between the sales manager and us, quickly and efficiently. Finally, Drew was very thorough when he explained the numerous features of the car. He stayed with us very late even though we knew that he was supposed to leave one hour earlier. He even offered to come to our home as needed to review any of the features. Again, we never felt pressured but rather felt that we were his major concern. We highly recommend Audi Westmont and Drew Malone. More

Shopping for a new car can often times be a very stressful experience as one never knows what type of sales personality to expect when they walk through the door. As soon as I was approached by Mitc stressful experience as one never knows what type of sales personality to expect when they walk through the door. As soon as I was approached by Mitch I could tell that this was an honest person who had a sincere interest in making sure that my experience was a pleasant one. Mitch was very focused on understanding what my needs were and he listened to everything I had to say before showing me any cars. Right away I was able to trust him and in the end, I could not be happier with my experience. I will certainly be recommending the dealership to friends and family. More

Mitch made the whole purchasing a new car a wonderful experience! Very helpful explaining all the "bells and whistles" of the car. Would definately recommend him to others. experience! Very helpful explaining all the "bells and whistles" of the car. Would definately recommend him to others. More

Have bought 5 cars from this dealership and made several referrals and never had a problem. Ed Riedmaier is someone tht can be trusted to treat you fairly and has tremendous knowledge about all of the Audi referrals and never had a problem. Ed Riedmaier is someone tht can be trusted to treat you fairly and has tremendous knowledge about all of the Audi cars and products. More

Dear Sir, This note is to express my feelings regarding Dear Sir, This note is to express my feelings regarding my experience with your dealership. The fact that I did not find the used car in your invento Dear Sir, This note is to express my feelings regarding my experience with your dealership. The fact that I did not find the used car in your inventory is a minor point. In every contact I had with my salesman Ed Riedmaier, there was a sense of that I was an important customer. Ed went above a beyond to try to locate my desired transportation, but there was none to be had in his system. I have continued to come back to the dealership, to ask advice from Ed regarding service on my cars and still receive above and beyond reception. I must point out the fact that you are greeted everytime, by all employees, in the most cordial way. You have a "best of class" salesman and "best of class" dealership. J. Michael More

I leased a car from Ed 42 months ago and now my lease is coming due. I feel Ed went out of this way to explain the buy vs. lease options to me on a new 2012 Q5. He is knowledgable, courtesy and timely in coming due. I feel Ed went out of this way to explain the buy vs. lease options to me on a new 2012 Q5. He is knowledgable, courtesy and timely in getting back to all my questions, whether in email or live or by voicemail. More

I recently bought a new A4 from Ed at Westmont Audi. He was very thorough, respectful and answered every question I had. I felt very comfortable working with Ed right off the bat and would highly recommend was very thorough, respectful and answered every question I had. I felt very comfortable working with Ed right off the bat and would highly recommend him to anyone looking to buy or lease an Audi. Thanks again, Ed, for all of your help! More

They are very dishonest. They messed up my paperwork, specifically my pay off amount provided by my bank. As a result, they shorted me $590. They admitted to the mistake, but told me too bad and they wou specifically my pay off amount provided by my bank. As a result, they shorted me $590. They admitted to the mistake, but told me too bad and they would not pay me the $590 owed. I purchased a $93k automobile. This is the worst service ever. DO NOT SHOP HERE. There are plenty of other dealerships... More

This is a class dealership. Low pressure sales and very helpful. My service experience has also been very good. I have worked with Naseem on both a lease and a purchase and have found him to be first cla helpful. My service experience has also been very good. I have worked with Naseem on both a lease and a purchase and have found him to be first class. More