Audi Westmont

My experience at Laurel Audi of Westmont was excellent. When i arrived at the dealership, I was greeted by numerous members of the staff. It was also great to work with Mitch Massaro. Mitch was friendly When i arrived at the dealership, I was greeted by numerous members of the staff. It was also great to work with Mitch Massaro. Mitch was friendly and patient with all questions that I had and was responsive to my emails when I asked even more questions. When I did commit to buying my first Audi, Mitch was great and helpful guiding me through the process. My overall experience was excellent and I am truly enjoying my new Audi. Thanks More

Mitch was very helpful by assiting me in deciding which vehicle would work best for my needs. I can't give a 5 for price because one always wants a better deal. I do believe I received a good value. vehicle would work best for my needs. I can't give a 5 for price because one always wants a better deal. I do believe I received a good value. More

My husband had gone to an Audi event at the Autobahn Country Club. He had gotten to drive all of Audi's high end performance cars and came home raving about them. He's been looking at New Grand Sport Co Country Club. He had gotten to drive all of Audi's high end performance cars and came home raving about them. He's been looking at New Grand Sport Corvettes before going to this event, but after going to this, I saw how excited he was about the Audi brand. So, I did some searching and found a Beautiful CPO S5 in Ibis white with Red interior at Audi Westmont. It was time for a road trip to Westmont to see the car. Upon arriving at the dealership, Naseem came out to greet us and was Very Professional, but friendly. He listened to us and patiently answered all of the questions that we had. I also liked that he didn't pressure us in any way, and just let us think and talk about the car. He even gave us his personal cell number to call if we had any questions. Naseem has been Very helpful by always being there to answer our questions. He also found out for us, that our new car had extra Audi care service on it. This was Great news for us. In my opinion, we couldn't have gotten a better sales person. More

Great customer service, very professional! Great price on the car, no pressure on making the deal. It was quick and easy to buy the car. Also, having plates right on the spot is great! Thank you! the car, no pressure on making the deal. It was quick and easy to buy the car. Also, having plates right on the spot is great! Thank you! More

I had a great expience purchasing our Audi A4 from Audi Westmont. Mitch was very knowledgable and helpful in the purchasing process. I would recommend others to this dealership. Westmont. Mitch was very knowledgable and helpful in the purchasing process. I would recommend others to this dealership. More

Mitch was very thorough and helpful. He also followed up with me on numerous occasions to make sure that I was finding the car I wanted. with me on numerous occasions to make sure that I was finding the car I wanted. More

Very impressed. We arrived late in the evening BUT the customer services was right on time. Overall, it was a pleasant experience. We felt that we were respected and our wants and needs appropriately ad customer services was right on time. Overall, it was a pleasant experience. We felt that we were respected and our wants and needs appropriately addressed. More

The sales experience was low pressure but attentive. Everyone was friendly and enthusiastic about the Audi. Mitch and the others in the sales and finance department were informative and straight-forwa Everyone was friendly and enthusiastic about the Audi. Mitch and the others in the sales and finance department were informative and straight-forward. More

I sent an offer on Wednesday night, and got the reply I sent an offer on Wednesday night, and got the reply early on Thursday morning, which was earlier than I expected. Mitch understood the content I sent an offer on Wednesday night, and got the reply early on Thursday morning, which was earlier than I expected. Mitch understood the content of that offer and clearly explained what he could do for me. We made the deal on Friday morning. I made the decision in such three days, which I think was relative short in a car purchase process. It is not only because I like the car, also because Mitch provided an excellent service! To be honest, I tried to find something about the car or the service that I could criticize on so that I could probably get a lower price. But I couldn't find any negative things in the process. I personally don't like to go back and forth in a purchase process, but most of time I have to because I don't feel comfortable with some dealers. The experience in Audi Westmont allowed me to avoid such kind of situation and to make the deal so quickly, I think Mitch helped a lot. Overall, Mitch did a good job and really helped me out. More

Mitch Massaro was Friendly, knowledgeable, easy to work with, no pressure. Test drives showed he had an intimate knowledge of all the car functions and in an A7 with complicated systems, he was able to ex with, no pressure. Test drives showed he had an intimate knowledge of all the car functions and in an A7 with complicated systems, he was able to explain everything in an understandable way. More