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Audi Westmont
Westmont, IL
818 Reviews
If you're shopping for a new or pre-owned Audi near Chicago, be sure to visit Audi Westmont, one of the largest Audi dealerships in the Chicagoland area. Our cutting-edge showroom in Westmont features all of the latest new Audi cars and SUVs, in a wide range of colors and trim levels. We also stock a large inventory of pre-owned Audi cars and SUVs for sale, as well as other premium pre-owned vehicles. So whether you're shopping for an Audi for the first time, or are a long-time Audi owner, be sure to visit us online or in-person to see our latest vehicles for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 818 reviews
April 29, 2025
I was initially pleased at the customer service I received. Good pricing, good process. I selected a dealer swap (which I've done successfully before) paid deposit and they told me a couple of days a received. Good pricing, good process. I selected a dealer swap (which I've done successfully before) paid deposit and they told me a couple of days and I'd have my car. I check in a couple of days, "we're working on it". A day or two later. I checked in 5 times. I watched as the car sat on the other dealer's lot and didn't move. I could have purchased from them and picked it up. Instead, the car disappeared and I told the Audi Westmont. Oh we're on it, don't worry about it. Then I said, after weeks of waiting, give me an ETA or I want my deposit back. The sales agent busy with other customers puts me to end of day (saying I'm busy I'll have to get back to you - I should be the highest priority). He responds and says the car must've been sold when we contracted for it, but it was gone. I said, how can that be, I watched it for 1.5 weeks on the lot sitting there. He says, well we emailed them every day with no response???????? Email? How about a call after no response? Did they ever have a deal with the other dealer? No idea. And I asked for the sales manager to call. No call in two days. I asked why he hasn't called. Too busy. Too busy for a customer who purchased a car and you never had. I should have been a priority for the dealer, but I wasn't. Never was. And at this point, I still have not received my deposit back or a call from the sales manager. I took a long time to pick this car and to hand select it nationwide before the tariff's. And I lost out on it b/c of the lack of attention and customer service at Audi Westmont. Buyer beware. More
by jtuhey
Employees Worked With
Adrian
April 22, 2025
This is one of the best dealer services I have ever had. He listened to what I had to say and went above and beyond to get the car ready for pickup. Very happy with the service! He listened to what I had to say and went above and beyond to get the car ready for pickup. Very happy with the service! More
by Sally
Employees Worked With
Daniel and John, I think
December 25, 2024
Nikola was a great person to work with to buy my Audi Q3. He was knowledgeable and helpful through the entire process. There were a couple things the dealership needed to get done before I was able to purcha He was knowledgeable and helpful through the entire process. There were a couple things the dealership needed to get done before I was able to purchase it and he kept me updated and stayed social the entire time. This meant a lot to me. I can only speak of him as my salesperson because the person I scheduled with text me at 12:01 asking me to reschedule. My appointment was at 12:00. No one but Nikola helped me and I am so fortunate he did. He made everything so lovely and I knew I didn't need to keep looking. More
by ashleynebs
Employees Worked With
Nikola
