Audi West Palm Beach

Superior customer service I received the appointment the same day I called. Service was prompt, very courteous and they wanted to be sure they met my expectations. I would re I received the appointment the same day I called. Service was prompt, very courteous and they wanted to be sure they met my expectations. I would recommend this dealership and service dept to anyone. Very professional. More

Amazing and Informatiive! Stephen Austin was my sales rep. He was kind and very supportive of my needs and wants! I highly recommend Stephen Austin, excellent sales rep. Stephen Austin was my sales rep. He was kind and very supportive of my needs and wants! I highly recommend Stephen Austin, excellent sales rep. More

Great visit Accommodating appointment, nice greeting , explanation of service, loaner car and pickup time as promised. Very organized and specific explanation of Accommodating appointment, nice greeting , explanation of service, loaner car and pickup time as promised. Very organized and specific explanation of work performed on my vehicle. More

45,000 mile check up My 45,000 mile check up went very well. Very professional staff and I would come back when ready to purchase another beautiful Audi Q3 My 45,000 mile check up went very well. Very professional staff and I would come back when ready to purchase another beautiful Audi Q3 More

Outstanding Customer Service!! I recently purchased a Q3 from Lee Aksoy, the service he provided was outstanding. One of the smoothest transactions in my entire history of car purch I recently purchased a Q3 from Lee Aksoy, the service he provided was outstanding. One of the smoothest transactions in my entire history of car purchases. I would buy from him again and will when the need arises. Start to finish the deal took less than 90 minutes. More

Excellent experience Best place to buy a car.....EVER! I had a wonderful experience. Every person that I dealt with was warm and welcoming. The facilities are beautiful. Best place to buy a car.....EVER! I had a wonderful experience. Every person that I dealt with was warm and welcoming. The facilities are beautiful. More

Audi Palm Beach- A+ Five Stars! Rony M. was the salesperson I dealt with at Audi Palm Beach, and he was a pleasure. I admit that walking into a car dealership, I had exp Five Stars! Rony M. was the salesperson I dealt with at Audi Palm Beach, and he was a pleasure. I admit that walking into a car dealership, I had expected to be regaled with all the "tricks of the trade" that I had researched online. Instead, Rony was honest and upfront throughout, with a fantastic disposition. He was professional and patient during my decision making process and worked WITH me to get the lease I wanted. Gabe L. the Financial Manager could not have been more pleasant and thorough, staying 2 hours after closing to finish my paperwork.. Gabe was efficient, and again worked WITH me. I have dealt with many dealerships, but my experience at Audi PB really stood out above the rest. More

Excellent staff members Everyone was exceptionally helpful and made the process go smoothly. We are very pleased with the service we received, so we will definitely be recomm Everyone was exceptionally helpful and made the process go smoothly. We are very pleased with the service we received, so we will definitely be recommending Audi WPB to friends and family. More

Dishonest dealership leads to disappointment Experience dates back to the evening I purchased the vehicle. End of the month and sales team is pushing to close the deal that evening before the dea Experience dates back to the evening I purchased the vehicle. End of the month and sales team is pushing to close the deal that evening before the dealership closes. Finance manager sells costly add on packages (wheel and tire protection) and claims the protection covers absolutely any and all situations. In reality, there are numerous "conditions" associated with said coverage. I was denied a replacement tire or tire repair because the tread was too low on the tire. The tread being low on the tire was not a proximate cause of the tire leaking air, which was cause by the nail. Ultimately, I will never purchase or lease another vehicle form Audi WPB ever again. Bait and switch tactics are dishonest and general bad business practices. I will be sharing my experience with Audi USA customer support as well as all review sites (Yelp, Facebook, BBB, etc.) relating to the dealership. More

Jennifer C and service took great care of my car When I visited the West Palm Audi location for service for a failed air conditioner sensor I was greeted by the group that first deals with you. Jade When I visited the West Palm Audi location for service for a failed air conditioner sensor I was greeted by the group that first deals with you. Jade and others welcomed with a smile and actually remembered my name from a previous visit. Jennifer C. who is my service advisor was excellent (as usual) and took very good care of me. My car was ready when promised, washed and clean. She also advised me when I needed to come back in for some recall work. Overall a very enjoyable experience. Peter Campbell More