Audi West Palm Beach
West Palm Beach, FL
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Jennifer took great care and kept me informed of all progress. All issues were solved in a timely fashion and car runs like the day it was bought progress. All issues were solved in a timely fashion and car runs like the day it was bought More
Exactly did what the service department person is supposed to do. Explained everything about the service process. He explained the charges, identified possible additional services and had the car wa supposed to do. Explained everything about the service process. He explained the charges, identified possible additional services and had the car washed More
Audi WPB has almost figured it out. Couldn't have asked for a better salesman than Hector Miramontes, especially while shopping for an all electric vehicle. He helped us understand the Couldn't have asked for a better salesman than Hector Miramontes, especially while shopping for an all electric vehicle. He helped us understand the E-tron history and what positives the vehicles had to offer, as well as a couple of negatives (range, for one). That said, we've recently bought several cars and with each, including Audi WPB, the so called "Finance" experience is getting to be longer and more involved with them all. We'd sent the information (driver's licenses, names for the title and the fact that it would be a cash purchase. None the less, it still took us over three hours to complete the step. That's crazy! Dozens of signatures required to do nothing else but satisfy management and legal that they have covered every risk possible. Even ten years ago the experience was faster and easier. That process still needs work. More
I leased my first Audi with Audi if West Palm Beach and the entire experience from start to finish was exceptional. My sales associate was professional and courteous and the service staff helped me with ev the entire experience from start to finish was exceptional. My sales associate was professional and courteous and the service staff helped me with every aspect of setting up my vehicle. It was the best vehicle experience I have ever had. I expect to be in an Audi forever More
very professional sales team I met with a sales professional and asked to see two cars. Amin Rahi spent time with me as I saw the cars and asked/answered all my questions. I cal I met with a sales professional and asked to see two cars. Amin Rahi spent time with me as I saw the cars and asked/answered all my questions. I called him back the following day and offered to buy one of the cars (2019 A6 3.0). I suggested a price I'd pay net of my Trade-in. VERY quickly, he was able to get me a counter offer, which I accepted. NO SALES B/S. Which he understood was how I was buying. Amin get a 5 of 5 rating. The dealership could get that after time and interactions. Thanks. More
Pile on the repairs The car came back washed, clean and repaired properly, but the repairs suggested by the maintenance rep were worth approximately half of the cars curr The car came back washed, clean and repaired properly, but the repairs suggested by the maintenance rep were worth approximately half of the cars current value. We got lucky and picked the part that was the true culprit, but if the dealership had its way we would have been set back another $2200! I think you are paying $305/hour labor fees for an excessively fancy dealership building and its overhead. Unless it's a real complicated repair, find a local repair shop that knows how to fix Audis. More
Great job by Iyad! This is the 4th car I have purchased from Audi West Palm Beach. The people at the Dealership have always been great to work with, and I'm very happy w This is the 4th car I have purchased from Audi West Palm Beach. The people at the Dealership have always been great to work with, and I'm very happy with my Audi cars! Iyad did an excellent job of encouraging me to trade in my A5 and upgrade to an S5. More
Jennifer Capello is always very helpful. Dealership is very clean and everyone is attentive and professional, would definitely recommend to others and will be back. very clean and everyone is attentive and professional, would definitely recommend to others and will be back. More
Brought my vehicle in for 50k maintenance service. My vehicle was serviced in less than 90 minutes which included a full car wash. As during my previous visits, I received highly professional service of vehicle was serviced in less than 90 minutes which included a full car wash. As during my previous visits, I received highly professional service of the highest quality. More
Great experience. Everyone treated me very well since first contact through cellphone all the way until sell was finalized. I will definitely recommend your services to family and friends first contact through cellphone all the way until sell was finalized. I will definitely recommend your services to family and friends More