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Audi West Palm Beach

West Palm Beach, FL

4.9
1,054 Reviews

2101 Okechobee Boulevard

West Palm Beach, FL

33409

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Showing 1,054 reviews

March 19, 2021

Everyone was exceptionally accommodating and service oriented. Alan Wolfson ,my service rep for years, was instrumental in getting me to consider a new Audi. The sales person I dealt with was Keelan Kur More

by neilwolfson2000
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norbey Tobon
Mar 31, 2021 -

Audi West Palm Beach responded

Thanks for this outstanding feedback regarding your recent experiences with Alan Wolfson and Keelan Kurzrock. Customer satisfaction is a top priority for us. We appreciate your loyalty and look forward to seeing you again soon!

March 17, 2021

Allan Wolfson and team did great job on resolving an issue with nail in tire of a five month old car with tires that could not be patched. Matching tire could not be located. Fortunately the tire distri More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you Don for letting us know that Allan Wolfson and team did great job on resolving an issue for you. We appreciate your feedback and your business and look forward to the next opportunity to serve you!

March 09, 2021

Service Manager Allan Wolfson: professional, expert knowledge base and expedited service. I really appreciate his being flexible in moving my appointment a couple of days due to my slight omission. He More

by jc1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Mar 31, 2021 -

Audi West Palm Beach responded

Great feedback! Thank you for taking time to provide this review and letting us know that Service Manager Alan Wolfson was professional, had expert knowledge base and provided expedited service. Outstanding customer service is our goal. We appreciate your business and look forward to the next opportunity to serve you.

March 08, 2021

From the time I leased my Q5 I have nothing but praise for this dealership. Everyone from sales to service are knowledgeable, helpful, patient and kind. I highly recommend!!!! More

by Iris Sherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you Iris for this 5-star review and letting us know that our sales and service teams are knowledgeable, helpful, patient and kind. We strive to provide only the best services for our customers and look forward to seeing you again in the future!

March 04, 2021

My appoint was set on time and the waiting time for the service provided was reasonable approximately t 1.5hrs. Facility is clean and amenities i.e: coffee, muffins are available for the visitors. O More

by ismael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osner Jeanlouis
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you ismael for a 5-star review!

February 24, 2021

Excellent service, will do business again. Osner was helpful in finalizing the deal and kept in constant communication throughout the sale process. The deal was good. More

by Mr. Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osner Jeanlouis, Richard Leonik
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you Mr. Brown for your review and for letting us know about the excellent service provided to you by Osner. Your feedback is very important to us!

February 19, 2021

Stephan was so friendly and professional. He made me feel like I could call him with any question or concern in the future. He is truly an asset to the service department. More

by Anna Paine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
Mar 31, 2021 -

Audi West Palm Beach responded

Thanks Anna for this great review of your visit and for letting us know that Stephan was so friendly and professional. We appreciate your feedback and your business!

February 16, 2021

I had an excellent experience. My sales person Jake Wiseman was very knowledgeable and straight forward. It was hassle free. Mateo was wonderful going over the car with my son. Norbey was great to deal More

by mkimball8@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mateo, Jake Wiseman, Norbey Tobon , Gabriel Lenchus
Mar 31, 2021 -

Audi West Palm Beach responded

Mkimball8 thnk you for the great review and mentioning that Jake Wiseman was very knowledgeable and straight forward. We appreciate your feedback!

Mar 31, 2021 -

mkimball8@msn.com responded

mkimball8@msn.com "I had an excellent experience. My sales person Jake..." I had an excellent experience. My sales person Jake Wiseman was very knowledgeable and straight forward. It was hassle free. Mateo was wonderful going over the car with my son. Norbey was great to deal with including one of his assistants Daniella.

February 12, 2021

Took my A3 in for regular maintenance service and Ryan (Service Dept.) took care of all the process and the items that were needed to complete the task. Ryan is always very detailed and accurate and his c More

by aaccetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan F
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. I’m glad to hear Ryan was helpful and did an outstanding job. Safe driving.

February 02, 2021

This is my 3rd car with Audi and we have 2 other Audis in the family. I traded in my Audi and Audi was to supposed to take care of the outstanding balance on the trade. Well Audi did not, calls to the genera More

by rsinger61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Leonik
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