Audi West Palm Beach
West Palm Beach, FL
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Everyone was exceptionally accommodating and service oriented. Alan Wolfson ,my service rep for years, was instrumental in getting me to consider a new Audi. The sales person I dealt with was Keelan Kur oriented. Alan Wolfson ,my service rep for years, was instrumental in getting me to consider a new Audi. The sales person I dealt with was Keelan Kurzrock, who is not listed below, did an excellent job of showing me all about the car and its many features. I give him a 5 star rating He was available a few days later to help me deal with the MMI. My one issue is not with the dealership or its people but with Audi. Audi made the MMI set up process unnecessarily complicated. This should be set up so it can be handled with in one step More
Allan Wolfson and team did great job on resolving an issue with nail in tire of a five month old car with tires that could not be patched. Matching tire could not be located. Fortunately the tire distri issue with nail in tire of a five month old car with tires that could not be patched. Matching tire could not be located. Fortunately the tire distributor/manufacturer replaced all four tires. More
Service Manager Allan Wolfson: professional, expert knowledge base and expedited service. I really appreciate his being flexible in moving my appointment a couple of days due to my slight omission. He knowledge base and expedited service. I really appreciate his being flexible in moving my appointment a couple of days due to my slight omission. He was easily reachable and had his pulse on the status of my car when called, no going on hold. Extra effort in taking me around the show room to check out my next potential set of wheels. I can honestly say that his consistent (my second visit) service, help and friendliness has created one of my best service (anything) experiences. Thank you Allan for treating me right on 2 year / 20k mi check up and oil change. More
From the time I leased my Q5 I have nothing but praise for this dealership. Everyone from sales to service are knowledgeable, helpful, patient and kind. I highly recommend!!!! for this dealership. Everyone from sales to service are knowledgeable, helpful, patient and kind. I highly recommend!!!! More
My appoint was set on time and the waiting time for the service provided was reasonable approximately t 1.5hrs. Facility is clean and amenities i.e: coffee, muffins are available for the visitors. O service provided was reasonable approximately t 1.5hrs. Facility is clean and amenities i.e: coffee, muffins are available for the visitors. Overall a good experience. More
Excellent service, will do business again. Osner was helpful in finalizing the deal and kept in constant communication throughout the sale process. The deal was good. helpful in finalizing the deal and kept in constant communication throughout the sale process. The deal was good. More
Stephan was so friendly and professional. He made me feel like I could call him with any question or concern in the future. He is truly an asset to the service department. feel like I could call him with any question or concern in the future. He is truly an asset to the service department. More
I had an excellent experience. My sales person Jake Wiseman was very knowledgeable and straight forward. It was hassle free. Mateo was wonderful going over the car with my son. Norbey was great to deal Wiseman was very knowledgeable and straight forward. It was hassle free. Mateo was wonderful going over the car with my son. Norbey was great to deal with including one of his assistants Daniella. More
Took my A3 in for regular maintenance service and Ryan (Service Dept.) took care of all the process and the items that were needed to complete the task. Ryan is always very detailed and accurate and his c (Service Dept.) took care of all the process and the items that were needed to complete the task. Ryan is always very detailed and accurate and his customer service is over the top! Great communication skills. More
This is my 3rd car with Audi and we have 2 other Audis in the family. I traded in my Audi and Audi was to supposed to take care of the outstanding balance on the trade. Well Audi did not, calls to the genera the family. I traded in my Audi and Audi was to supposed to take care of the outstanding balance on the trade. Well Audi did not, calls to the general manager were never returned. And now the out standing balance is now in collection. This is a poor way to treat a customer. Will not deal with Audi West Palm Beach again and advising others to stay away. More