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Audi West Palm Beach
West Palm Beach, FL
1,054 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 07, 2021
My service advisor, Jason, is knowledgeable and conscientious about the care of my vehicle. I trust his recommendations and advice which is so important to a customer. conscientious about the care of my vehicle. I trust his recommendations and advice which is so important to a customer. More
by Nkijak
Employees Worked With
Jason Delgado
August 13, 2021
I NEVER WRITE REVIEWS..... but this place is so unprofessional, unorganized and misleading. I found a car online that I was ready, willing, and able to buy when a sales associate lied to me and sai unprofessional, unorganized and misleading. I found a car online that I was ready, willing, and able to buy when a sales associate lied to me and said they didn't have it. ("It was loaned out") which actually it was sitting in the lot with a dead battery. They never informed us it was a No haggle price dealership and they tried to do a bait and switch on us. When ready to negotiate a deal they wouldn't honor do any deal. They countered their final price. Truly a disgrace and would never come back here. Don't waste you time. One thing you don't do is lie to a customer, wasted 3 hours there READY TO DO A DEAL and it was a complete waste of time. More
by Farmguy1
Employees Worked With
Rohan Saxena
August 12, 2021
Very comfortable waiting area, courteous and knowledgeable customer service representatives, easy in and out, easy appointment scheduling. Very satisfied with our experience. Would recommend to knowledgeable customer service representatives, easy in and out, easy appointment scheduling. Very satisfied with our experience. Would recommend to others. More
by mary
Employees Worked With
Jennifer Capello
August 09, 2021
Seriously over priced. This is a mixed review. I have two Audis, one is still under warrantee and the other is not. I have used this dealer for maintenance and minor repairs. I have no reason to rate them an Audis, one is still under warrantee and the other is not. I have used this dealer for maintenance and minor repairs. I have no reason to rate them anything less than excellent in all categories except for price. This dealer charges an obscene $325 per man hour! (The local BMW, MB and Bentley all charge far less.) The estimate for out of warrantee work was so high I took my older Audi to an independent for service. So, in conclusion, I highly recommend WPB Audi for warrantee work, but if you are out of warrantee and are cost sensitive, you might want to look elsewhere. More
by Audi-guy
Employees Worked With
Stephan Bonny
August 07, 2021
We have been working with Lee and Phil for just about 20 years; loyalty happens when you are men of character and offer great service. Thank you for exceeding our expectations once again. years; loyalty happens when you are men of character and offer great service. Thank you for exceeding our expectations once again. More
by jeannefats
Employees Worked With
Lee Aksoy, Phillip Roe, Richard Leonik
August 02, 2021
Great customer service and complete reliability. Service time was efficient and detailed. Staff was friendly and helpful with all my needs. Looking forward to doing more business time was efficient and detailed. Staff was friendly and helpful with all my needs. Looking forward to doing more business More
by Kijuanminors
Employees Worked With
Ryan Fresquez
July 30, 2021
All was fine although I will note that someone left a water bottle in my cup holder. Also, I would have expected to be offered the complimentary sanitization. water bottle in my cup holder. Also, I would have expected to be offered the complimentary sanitization. More
by E
Employees Worked With
Sam Kirmani
July 29, 2021
Arrived 5:15 PM on Saturday to pick up car. Service had already closed. Anas and Service Rep (Brittany?) provided exceptional service. Well done. Thank you already closed. Anas and Service Rep (Brittany?) provided exceptional service. Well done. Thank you More
by dougpridgen
Employees Worked With
Ryan Fresquez
