Audi West Palm Beach

Stephan Bonney was an excellent Service representative of Audi WPB. He kept in contact and made me aware of the status of repairs on my Q8. He was affable , informative and easy to work with. Audi WPB. He kept in contact and made me aware of the status of repairs on my Q8. He was affable , informative and easy to work with. More

Easy to work with. Amin Rahi was low pressure and a pleasure to work with. Antonio Oviedo was also very helpful. Amin Rahi was low pressure and a pleasure to work with. Antonio Oviedo was also very helpful. More

Jennifer Rodriguez, Braman /Audi of WPB was an absolute doll. She explained about my 2 recalls and everything in reference to a new Audi Care package, so I could understand its charges and procedures. Sh doll. She explained about my 2 recalls and everything in reference to a new Audi Care package, so I could understand its charges and procedures. She told me my annual service would be longer then normal and offered a loaner, but I chose to wait. As usual, I headed for the coffee machine, which unfortunately was out of order, but she kindly got me a cup from Starbucks, what a nice jester. Everyone had a smile on their face and the time went by exceptionally fast. Getting my car serviced is not one of my favorite days, but today it was a nice experience. Thanks to the Audi teams... More

Called for service and also a warning symbol on dash Explained situation and service department went out of their way to help me Everyone I dealt with was terrific and sent me a detailed descript dash Explained situation and service department went out of their way to help me Everyone I dealt with was terrific and sent me a detailed description of the work they did Made feel totally secure about all they did to help Great dealership More

I had a great experience here at Audi west palm beach I will tell all my friends and family to shop here will tell all my friends and family to shop here More

Bri Francisco provides excellent customer service and support. A pleasure to work with.good communication support. A pleasure to work with.good communication More

These guys are terrific. Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very fa Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very favorable price. Service agent, service manager, sales person, sales manager and finance manager each treated me with utmost patience and respect and made a 6 month supply chain saga entirely bearable and ended up with me unexpectedly in a great new car at a very favorable price—with an equally unexpected good will cash incentive to boot. Braman Group//Audi of West Palm Beach have earned my loyalty, NQA! More

I went to Coral Springs and Ft. Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't e Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't even attempt to go above searching their inventory. I stopped by West Palm Audi and spoke with Brand Specialist (salesman) Daniel Wiseman and he didn't try to pressure me into a car on the lot, although what he showed me was a lot more tempting than the other dealerships, because he was thinking outside the box. A few hours after I left the dealership he called me saying he found the exact car I wanted and I had it in my hands a couple of days later. He even delivered it to me. I will give him credit for finding a Q5 Sportback, black with black optics, ventilated seats, and brown leather was not easy, but that was exactly what I wanted. Daniel is very passionate about Audi and you can see that reflected in his sales interaction. More

Everyone in the service department is very welcoming, professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact you regarding it. I love that fact that you don't have to wait around in the dealership if you don't want to while your vehicle is being serviced, they offer you a vehicle instead. Awesome service department. Keep up the exceptional service!!! More

The majority of the continued wonderful experiences is mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. Richardson in Finance as well, helping me to do an extended warranty. I have had my 2018 Q5 since June 2017 and my Audi experiences right down the line have been great, thank you. More