Audi West Palm Beach

My overall experience with Bramin has been positive. I have over the year purchased three mini coopers and most recently the Audi. All the personnel have been professional and knowledgeable. I especially have over the year purchased three mini coopers and most recently the Audi. All the personnel have been professional and knowledgeable. I especially appreciate my current service representative, Ken Dunlap. He has always been responsive to our needs, explains the whys and hows and is always courteous, competent and professional. More

Braman Motorcars has performed well in all aspects of sales and service. My salesman, Martin Newman, did a great job of understanding our family needs and positioning us into the appropriate vehicle. H sales and service. My salesman, Martin Newman, did a great job of understanding our family needs and positioning us into the appropriate vehicle. His time and effort explaining the car, particularly electronics, was complete and very professional. Since my purchase I have recommended Audi (Mr. Newman in particular) to two close friends. The only negative to report is Audi's lack of brochures needed to make comparisons to other brands. Both BMW and Mercedes readily give first class brochures without excuses such as "Going Green" as stated by Audi. This corporate policy may save you money, but is costing you sales. Otherwise, Braman Motorcars has been great. More

Great experience dealing with Marty Newman in sales and Megan is service at Braman. Marty is extremely knowledgeable, not only about the Audi but about other car brands as well, so he can answer questions Megan is service at Braman. Marty is extremely knowledgeable, not only about the Audi but about other car brands as well, so he can answer questions about the vehicles. And Megan is extremely professional - and service at Braman has been a breeze. More

Braman Audi is truly a great local Palm Beach area dealership. Ken Dunlap and the service team works hard to make sure your needs are met and to your satisfaction and will go above and beyond if need dealership. Ken Dunlap and the service team works hard to make sure your needs are met and to your satisfaction and will go above and beyond if needed. In today’s world, immoral business practices and gouging the customer seems to be the norm, but perhaps Braman is attempting to change that perception and in my opinion has done an outstanding job initially restoring my faith in the dealership relationship! I plan to purchase my next Audi from Braman Audi West Palm Beach. A very satisfied customer More

Martin Newman, Phillip Roe and Matt Seidle were all very helpful in completing this transaction. I would recomended friends and family to use both this team and the Braman dealership.They helped with the tr helpful in completing this transaction. I would recomended friends and family to use both this team and the Braman dealership.They helped with the trade in, purchase of the new car and the financing options.Thanks More

Being the Customer Service manager for Tiffany & Co. in Boca Raton, I encounter the same situations as Mr. Ken Dunlap does. Both being upscale retailers, our customers come to us they are usually annoye in Boca Raton, I encounter the same situations as Mr. Ken Dunlap does. Both being upscale retailers, our customers come to us they are usually annoyed that what they bought from us isn't working properly, and have high expectations. Unfortunately I had such an experience last Monday when my 2008 Audi A4 suddenly had a mind of its own. The vehicle was knocking and I was met with resistance when the gas pedal was pressed even slightly. It was roughly 6pm and I was on 95. After some expletive words to myself I called your Service Department and was asked to bring it right in. Luckily i was 15 minutes away. Ken was very cordial with me and within 5 minutes I was given a loaner car and told that he would let me know what the issue was. Within the next 2 days I received his call stating that the transmission had to be replaced, surprise to me, but I would not be charged for any aspect of the servicing. Thinking it would be at least a week for the work to be done, he called me that Thursday to say my car was completed. People are so quick to complain about their experiences in any retail format, so I just wanted to send you a quick note about how efficient Mr. Dunlap was. It is my thought that people come to your store because of your product, but come back because of the service they received. My expectations were surpassed. I love my A4, and know that if I have any future servicing needs, I will return to see Ken, as well as Braman for my next Audi. Q3, anyone? ;-) More

Marty is knowledgable and customer service oriented. He found what I was looking for and made it happen. Communicating with him was easy and I never felt pressured to accept anything less than what I want found what I was looking for and made it happen. Communicating with him was easy and I never felt pressured to accept anything less than what I wanted. I plan on recommending Audi and Marty to all my colleagues. More

Paul is an excellent sales professional. He was very helpful all through the process and afterwards when I had questions regarding the use of certain options. He has excellent communication skills and f helpful all through the process and afterwards when I had questions regarding the use of certain options. He has excellent communication skills and follows through quickly on every call placed to him. We will have no hesitation in recommending Paul to any of our friends, family and acquaintances seeking a vehicle. More

Marty always knew how to dangle the carrot before me. He knows what I like and when available or new enough to push my interest, he would call and set up times for me to view and understand. He gets me a knows what I like and when available or new enough to push my interest, he would call and set up times for me to view and understand. He gets me and the things I want. He currently has the product features I am looking for. More

Mr. Newman was wonderful to work. He saved this deal and if it weren't for him, I would be driving a BMW. Istopped into Braman after having visited another dealership who insulted me so badly that I walked if it weren't for him, I would be driving a BMW. Istopped into Braman after having visited another dealership who insulted me so badly that I walked out. This is after my being a very loyal Audi customer for a number of years. Mr. Newman was not only very pleasant to deal with, he was very knowledgeable about the product and took the time to listen to me and find me what I wanted. I went in, met with him, and walked out with a new lease. Because of him, I intend to go back to Braman when my lease is up in September of this year and get another new Audi!!!!!! More