Audi West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Great!!! David Demarest and the sales manager Daren Granger were exceptional, friendly and made car buying a pleasant experience. These 2 gentlemen are an a David Demarest and the sales manager Daren Granger were exceptional, friendly and made car buying a pleasant experience. These 2 gentlemen are an asset to any institution and I recommend the services of David. They were very professional, just great.Five star experience!!! More
Friendly Dealership David Demarest was great to work with, he was actually a breath of fresh air. Everyone at the dealership was friendly and I had the best experience I' David Demarest was great to work with, he was actually a breath of fresh air. Everyone at the dealership was friendly and I had the best experience I've ever had at a dealership. David took his time with me and tried to accommodate my every need in a vehicle. I would definitely recommend Audi West Houston. More
great buying experience I worked with Greg (Charles) Wales in Houston after hit and miss communication with other dealerships in Dallas where I live - which was very frustrat I worked with Greg (Charles) Wales in Houston after hit and miss communication with other dealerships in Dallas where I live - which was very frustrating. I was turning in my 2011 A8 to lease a new 2015 A8. I told Greg the description of the car I desired and the numbers I needed to hit. And, within a few call and emails the deal was done. The turn in of my car was super easy and my new one was in the show room, detailed, with a sold to 'me' sign which I thought was a nice touch of class. I will definitely do business again with Houston Audi West and Greg Wales. More
Avoid at all costs! Had to pay almost $2500 in extra labor and parts during a recent trip to a new dealership (I've moved out of the Houston area), after they discovered Had to pay almost $2500 in extra labor and parts during a recent trip to a new dealership (I've moved out of the Houston area), after they discovered that the work done by Audi West Houston was...well...I'll let you be the judge of what to call the work done by the good people at Audi West Houston. From my latest service report: "left broken bolts", "coolant hose was mounted incorrectly", "engine control module holder was not installed back correctly", "broken bolt to the holder", and "pinch (sic) wires in the harness" Of course, Audi WH claims that because the warranty on that repair had expired, they won't do anything. Nevermind that they were the only ones to ever service the car, and of course it would have never been discovered as long as the one's who did the shoddy work to begin with were the ones checking the vehicle. Do yourself a favor, and if you need work done on your Audi, look for a good independent mechanic. Avoid these people at all costs. More
Great brand, poor representation Terrible communication, terrible customer service, overall disappointing experience. I love my Audi, but I wish I would have given my business elsewhe Terrible communication, terrible customer service, overall disappointing experience. I love my Audi, but I wish I would have given my business elsewhere. The communication was terrible, e-mails not responded to by the finance team, appointments not being fulfilled due to weather, but never being informed to that being a problem. Reception was spotty at best when I arrived. HUGELY disappointed. Wish I would have taken my business else where and I will in the future. Great car brand, terrible representation. More
NEVER BUY FROM THEM - WORST EVER EXPERIANCE ANYONE CAN HAVE PLEASE CHECK MY REVIEW ON EDMUNDS.COM. I WAS NEVER BEEN TREATED LIKE THIS MY ENTIRE LIFE. WE AS A FAMILY REALLY SHOCK WHY THEY TREATED US LIKE THAT. PLEASE CHECK MY REVIEW ON EDMUNDS.COM. I WAS NEVER BEEN TREATED LIKE THIS MY ENTIRE LIFE. WE AS A FAMILY REALLY SHOCK WHY THEY TREATED US LIKE THAT. More
True to His Word Daren was awesome!! Every single promise / statement he made to me he honored. He was very patient with me. As a single woman, I was nervous and worri Daren was awesome!! Every single promise / statement he made to me he honored. He was very patient with me. As a single woman, I was nervous and worried about being taken advantage of. I felt like Daren treated me very fairly! I will definitely go back to Momentum if he is still there the next time I buy a car. I have already recommended the dealership to several people. More
My first Audi I purchased an Audi on the last day of 2013. I worked with Dakota Owen. He was very helpful and patient with the process. I was not sure I was goin I purchased an Audi on the last day of 2013. I worked with Dakota Owen. He was very helpful and patient with the process. I was not sure I was going to purchase the vehicle because it had more on it than I wanted. Dakota worked with me on pricing that made it each to make the decision to move forward. I would recommend the dealership to anyone. More
I would love to say that I will think about Audi as my first option for new car. I'm looking for my wife a car for her birthday. Ken was our salesman and was very professional and friendly. He was able to first option for new car. I'm looking for my wife a car for her birthday. Ken was our salesman and was very professional and friendly. He was able to answer all our questions and even hooked me up with one of their experienced technicians for some detailed questions. He made this car buying experience completely painless for me. Ken has helped me to get a great deal on the A4. I definitely got the royal treatment. I've purchased cars in the past, and it had always taken way too long. At Audi West Houston it didn't take long at all, and I was made so comfortable while the paperwork was done. I love the A4 I purchased, and I would come back to get another one for myself too. Anyway, Ken is a professional and experienced salesman that I would recommend for everyone. I highly recommend this dealership. More
Great Experience with Tri and Audi West Houston Tri Nguyen was an awesome salesperson to work with! He helped us out in every way and was not pushy! He was very easy going and friendly! I would defi Tri Nguyen was an awesome salesperson to work with! He helped us out in every way and was not pushy! He was very easy going and friendly! I would definitely deal with Tri again if/when purchasing another car. Overall, I had a great experience. More