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Audi West Houston

Houston, TX

4.8
306 Reviews
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11850 Katy Freeway

Houston, TX

77079

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Showing 306 reviews

February 23, 2016

Great experience! From day one, Jorge Narvaez, at Audi West Houston was more than helpful with all of my questions! Jorge emailed me back over several days as I searc More

by Kelly88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Narvaez
November 29, 2015

Great first car buying experience! I recently bought at Audi Q5 from Bojan Secerkadic at Audi West Houston. He was extremely helpful in working with me to get a great deal. He made my f More

by Katie335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bojan Secerkadic
November 02, 2015

My New Nano Grey 2016 TT I purchased my 2016 TT at Audi West Houston where I serviced my 2001 TT for over 6 years. I wanted to remain with the same Audi team of professionals. More

by myTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Watts. Brittany Floyd [Finance]. John Dakus [Service]
November 01, 2015

Best Car Shopping Experience EVER!!! Shawn Echols (sales) and Daren Granger (manager) were awesome to work with! No pressure, easy to deal with and more than fair on my trade in (Volvo C More

by Karen H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Echols and Daren Granger
October 28, 2015

Wait time too long. Took car for 45k service. Had an appointment, but waited an hour and half. Car was suppose to be ready on the same day. We went back the next day t More

by Apple123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Oct 28, 2015 -

Audi West Houston responded

Thank you for bringing this to our attention. This is not consistent with the quality or timeliness of service we pride ourselves on at Audi West Houston. We would like to talk to you directly regarding your experience with our service center and address your concerns. Please contact Michael Machuer at 281-899-3400. We hope this does not keep you away from our dealership in the future and we would love the opportunity to earn back your trust.

October 27, 2015

Awesome Krista Grimes and Ray Williams awesome people! Helpful and knowledgable. After service is also great. Highly recommended to work with this dealership More

by Hanhoonlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista grimes, Ray williams
October 26, 2015

Quality Salesmanship My wife wanted an SUV and I suggested we try some of the Luxury or top of the line SUV's. About a month ago we went to Houston (we live about 45 mile More

by FritzSandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wales and David Demarest
September 30, 2015

Very professional and friendly interaction Spoke with David about 6 months ago when visiting the dealership, showing interest in a number of different models. Wasn't sure which one to buy. Davi More

by delden123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Demarest
September 29, 2015

Awesome service quality! Recently transferred in to Houston from overseas and wanted to buy a Q3. Got a good deal from Sean who provided excellent service throughout the whole More

by Olivier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Crotty
September 21, 2015

Awesome Sales team and customer service I walked in not expecting to purchase a car at all, but that all changed as soon as JT started showing us around. He was informative, professional, fu More

by Badgerct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
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