Audi West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Great experience! From day one, Jorge Narvaez, at Audi West Houston was more than helpful with all of my questions! Jorge emailed me back over several days as I searc From day one, Jorge Narvaez, at Audi West Houston was more than helpful with all of my questions! Jorge emailed me back over several days as I searched for an Audi Q5. I never felt pressured and Jorge was always very informative. I highly recommend Audi West Houston and their team. More
Great first car buying experience! I recently bought at Audi Q5 from Bojan Secerkadic at Audi West Houston. He was extremely helpful in working with me to get a great deal. He made my f I recently bought at Audi Q5 from Bojan Secerkadic at Audi West Houston. He was extremely helpful in working with me to get a great deal. He made my first car buying experience easy and enjoyable. I would highly recommend Bojan and the Audi West Houston dealership. More
My New Nano Grey 2016 TT I purchased my 2016 TT at Audi West Houston where I serviced my 2001 TT for over 6 years. I wanted to remain with the same Audi team of professionals. I purchased my 2016 TT at Audi West Houston where I serviced my 2001 TT for over 6 years. I wanted to remain with the same Audi team of professionals. Picking out the car was an easy task because the Nano Gray color caught my eye when I first spotted it on display. James Watts, Audi Brand Specialist is very knowledgeable and helpful. Working with James made the process painless, efficient and the entire purchasing event very easy. More
Best Car Shopping Experience EVER!!! Shawn Echols (sales) and Daren Granger (manager) were awesome to work with! No pressure, easy to deal with and more than fair on my trade in (Volvo C Shawn Echols (sales) and Daren Granger (manager) were awesome to work with! No pressure, easy to deal with and more than fair on my trade in (Volvo C70). I definitely recommend Audi West Houston....and ask for SHAWN ECHOLS! More
Wait time too long. Took car for 45k service. Had an appointment, but waited an hour and half. Car was suppose to be ready on the same day. We went back the next day t Took car for 45k service. Had an appointment, but waited an hour and half. Car was suppose to be ready on the same day. We went back the next day to pick up the car. Waited more than an hour and half again. More
Awesome Krista Grimes and Ray Williams awesome people! Helpful and knowledgable. After service is also great. Highly recommended to work with this dealership Krista Grimes and Ray Williams awesome people! Helpful and knowledgable. After service is also great. Highly recommended to work with this dealership and these people. More
Quality Salesmanship My wife wanted an SUV and I suggested we try some of the Luxury or top of the line SUV's. About a month ago we went to Houston (we live about 45 mile My wife wanted an SUV and I suggested we try some of the Luxury or top of the line SUV's. About a month ago we went to Houston (we live about 45 miles west of Houston) to look and drive some SUV's. Our first stop was Audi West. Greg Wales was the first sales person to meet us and we told him we were just looking for now. He understood and for the first time in my 43 years of buying automobiles, he did not pressure us once. We told him we had a Travel Trailer to sell first but we would be back once it sold. We left feeling very at ease. Greg called a couple of weeks later to see if the trailer sold and that was it. No..."Well you better hurry up because we can't hold these cars!...or anything to that effect to make us feel like we needed to buy. When the trailer did sell, my wife called to let Greg know we were coming down. Greg said he would not be able to meet us due to the death of a close friend. He stated that David Demarest would take his place and would be glad to help us. David was very kind and very helpful. Test drove a Q5 and David showed us all the neat stuff about the car. We ask David to give us price for the Q5 and what they would give for the trade-in and he did. I told him I never bought on the same day of an offer and had to think about it. David did go get the Manager to come speak with us who was very nice but he did something I really dislike. The Manager said, "What would it take to sell you this Q5 today"...or a facsimile thereof. Again I told him I had to think on it and I would be back with an answer within a week. At that the Manager and David said thank you and we went on our way. Exactly a week later we visited and made a counter offer which they accepted and we bought the Q5. The whole experience was enjoyable and we plan to do our future business with Audi West. More
Very professional and friendly interaction Spoke with David about 6 months ago when visiting the dealership, showing interest in a number of different models. Wasn't sure which one to buy. Davi Spoke with David about 6 months ago when visiting the dealership, showing interest in a number of different models. Wasn't sure which one to buy. David made sure he followed up on occasions since then in a friendly manner. Returning 2 weeks ago, having decided on the model, David made the experience of buying and test driving a car very pleasurable and efficient for both myself and my wife. He has a great sense of humor, which helps when one has to hand over a lot of cash for a new car in the end. More
Awesome service quality! Recently transferred in to Houston from overseas and wanted to buy a Q3. Got a good deal from Sean who provided excellent service throughout the whole Recently transferred in to Houston from overseas and wanted to buy a Q3. Got a good deal from Sean who provided excellent service throughout the whole process, incl. a great recommendation to get my new car insured. Sean delivered the car seemlessly to my office and introduced me to all new features very efficiently: all in all awesome service and friendly attitude! More
Awesome Sales team and customer service I walked in not expecting to purchase a car at all, but that all changed as soon as JT started showing us around. He was informative, professional, fu I walked in not expecting to purchase a car at all, but that all changed as soon as JT started showing us around. He was informative, professional, fun to talk to and never tried to up sell me on my bottom line price. He found my wife and I the perfect A3 that met all of our needs at the perfect price. He made us feel like we were more than just customers and never once looked down on us. I HIGHLY recommend Audi West Houston and JT. More