Audi West Houston

A must for new buyer Cleo and Trevor have made our buying experience much better then expected. With the knowledge of Audi, it made it a hard to walk away. We did had a l Cleo and Trevor have made our buying experience much better then expected. With the knowledge of Audi, it made it a hard to walk away. We did had a little issues at the beginning working out the paperwork but Cleo had made it all worth the time. All and all we were able to complete the deal and everyone was happy, we came out with our New 2018 Q5. While we waited to pick up our car, we were treated to Top Golf (1st timer) an added plus for friendly service. Looking forward to what else service this dealership can and has already provided. More

So thankful I went to this dealership! Johzanne Miller, the service advisor, helped me big time!! She even informed me on information about my warranty that the original dealership I bought Johzanne Miller, the service advisor, helped me big time!! She even informed me on information about my warranty that the original dealership I bought my car from never provided me! Car maintenance is never fun, but the service department made it the best & easiest process I've ever dealt with. I've I will definitely continue servicing my vehicle with Audi West :) More

Plug in tire I purchased my Q5 from this dealership and their service department is the only people to work on the car. I purchased tires from them after the origi I purchased my Q5 from this dealership and their service department is the only people to work on the car. I purchased tires from them after the original ones wore out. About a month later I had a nail in the tire and took it to the dealership and was told I would be getting a new tire as I was under warranty. A year later I started having tire pressure issues. Took the car to the dealership and was told to go to discount tire as the dealership doesn't repair tires. Discount immediately noticed the problem and said they couldn't do anything as there was a non certified rope plug in the tire. Took it back to the dealership and they denied it was a plug and wanted to replace the tire right there at half off plus dealership fees which pushed it back to full price. Feeling something was off I went back to discount and bought a tire from them. When they replaced the tire it was confirmed to be a plug. When i showed the picture of the plug to the dealership they just responded we don't plug and we don't know what you do with the car when it's not here. Never mind my service history showed I had come to them for every tire rotation and any other minor issue. This is the second incident I've had with this dealership. I had money taken out of my console. There will not be a third incident. More

Great Service I have the amazing Audi Care on my Q3. My 35,000 check up service appointment was handled very professionally. It is a pleasure to do business with Au I have the amazing Audi Care on my Q3. My 35,000 check up service appointment was handled very professionally. It is a pleasure to do business with Audi West Houston. More

Great Dealership! Our experience with Audi West Houston was wonderful. Frederic Layaud was very attentive to our requests we were looking for in a new car, and his enth Our experience with Audi West Houston was wonderful. Frederic Layaud was very attentive to our requests we were looking for in a new car, and his enthusiasm and knowledge of the Q7 was a deal breaker for us! We highly recommend Audi West Houston. Ask for Frederic if you are in the market for a new vehicle, he was a pleasure to deal with! More