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Audi West Covina - Service Center

West Covina, CA

4.6
151 Reviews

151 Reviews of Audi West Covina - Service Center

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October 07, 2024

David in service is a great advisor getting things done in a efficient time and making it simple to get my car out. More

by HP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alvarez
October 07, 2024

The service department did a good job communicating and providing updates up to the time the car was ready to be picked up. Friendly and professional. More

by JORGE.R.BUGARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MING HSIEH
October 05, 2024

I had a wonderful service advisor. Easy drop off and explanation of service completed on my vehicle. More

by YAV25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
October 05, 2024

I worked with David Alvarez in the service Department. He was wonderful to work with. My car was repaired as promised. Thank you More

by BCGRAM1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alvarez
October 03, 2024

Was told my software update would take about 2 hours. They had my car for about 8. No communication whatsoever. Had to call three times just to get a status update. More

by KATE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great service, clean environment, everyone was respectful, had a scheduled appointment and everything was set up right More

by L.J.C.CLARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
October 01, 2024

The service department staff at Audi West Covina are exceptionally courteous and professional. In particular, Charles Cha and Alexis Torre demonstrated exemplary customer service while assisting with my More

by ALBERTURSULO
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Cha, Alexis Torre
September 28, 2024

Complete thief’s, not honest crooked sleazy salesman rude condescending arrogant argumentative horrible person name titan More

by albmez0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Titan
September 26, 2024

The service agent, Titan, was very friendly and the service was great. They informed me on the issues and were helpful. More

by elmundpascua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan H.
September 21, 2024

The customer service was great. They did a great job in getting my car serviced in a timely manner. More

by DREW.MIRANDA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Salcido
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