Audi West Covina - Service Center

All the employees I came in contact with were very helpful. The service advisor Chris Martin was very knowledgeable about what I needed done. helpful. The service advisor Chris Martin was very knowledgeable about what I needed done. More

Awesome The Best customer and auto Service I highly recommend them to anyone that needs audi service or is looking to purchase one thank you Audi recommend them to anyone that needs audi service or is looking to purchase one thank you Audi More

Pleasant and efficient staff. Short wait time to be seen. Lyft rides were a great help. Short wait time to be seen. Lyft rides were a great help. More

Really miss Jeremy Wang, but Chuck Cha has doesn’t fantastic job! The entire staff is helpful, pleasant and looking out for the customer’s best interest. fantastic job! The entire staff is helpful, pleasant and looking out for the customer’s best interest. More

Audi dealers or this dealer is Crazy and Unreasonable fkn EXPENSIVE. For couple filters and add some fluids and check here and there cost me almost ONE THOUSAND DOLLARS. My suggestion to all Audi owners, g EXPENSIVE. For couple filters and add some fluids and check here and there cost me almost ONE THOUSAND DOLLARS. My suggestion to all Audi owners, go to a certified Audi repair shop. I am planning to get rid of my Audi. More

I have had a great experience every time my vehicle is serviced by Audi West Covina. serviced by Audi West Covina. More

Charles Cha was great would not trust my Audi with anyone else great service always else great service always More

Top notch Service center.Their goal is to get your car Top notch Service center. Their goal is to get your car working fast and without taking your last dime. Mike in Service is honest and up front. West Top notch Service center. Their goal is to get your car working fast and without taking your last dime. Mike in Service is honest and up front. West Covina Audi is THE place to take your Audi to -- no matter WHERE you bought it. This is a dealer that believes in service respect the old fashioned way,, you earn the respect. I know what I am talking about. A Pilot with more than 13000 hours,, I trust my service to West Covina Audi. Questions ? email me . lanemcnally@gmail.com Thank you Mike S and Crew !! More

Never go Audi West Covina dealer. They have trash service. this place is a definitely trash service. very poor service.don’t buy cars here. Don’t fix your cars here they scam you. I have spent more than $400 this place is a definitely trash service. very poor service.don’t buy cars here. Don’t fix your cars here they scam you. I have spent more than $4000 for the check engine light still on. Not fixed at all. They charge $1200 for just checking the engine. Now after I sent almost ($4000 for 2 times) but the engine still has problem. First time I went here for my car (engine light problem ) after they fixed I drove less than 20 miles the engine light turned one again so I went back the dealer with the same day and they still say need $1500 more to fix the engine light off. For me it is like scam. So disappointed with this dealer. (They never pick your phone up) Sent $4000 already here but problem not salvoed. Finally, I decided go some where else then I found out there is a repair shop they only need just $700 to repair it and even suggested me to write this review because they are really try to scam me. The dealer even though me go and report them where ever I like to. (xxx) I don’t understand how do they do business with this kind bad services. Again never ever go here. They are trash. Fist time write this kind review. Hope they can stop this kind thing to other customers. If you can not trust dealer who you can trust ? Never ever trust these guys: Vincent Wu Alex Lee More

Horrible customer service. This dealer holds a grudge on customers and does not hold themselves accountable for their own negligence. I would not recommend their service depart This dealer holds a grudge on customers and does not hold themselves accountable for their own negligence. I would not recommend their service department even on my own worse enemy. In addition, severely overpriced and took almost a month to replace a few bushings and an engine mount. More