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Audi West Covina - Service Center

West Covina, CA

4.6
151 Reviews

151 Reviews of Audi West Covina - Service Center

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July 31, 2024

Service provided was excellent. Got video updates of check-in and after work was completed. More

by jp_wong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Torre
July 27, 2024

West Covina has excellent vehicle after sales service. Service Staff: Titan was great too. But the quality of Audi electric cars needs to be improved. More

by GRACE04141124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kong
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Chris was excellent! ! Kept me up to date on every turn…. I really appreciated his service More

by MSCHERYLHOLGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
July 25, 2024

The service is consistently excellent at Audi West Covina. Chirs Martin was very helpful and easy to work with. More

by E_DEJONGHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin-service
July 24, 2024

Very nice and friendly. Alexis was great and made sure I was taken care of. Would definitely recommend to anyone I know 10/10! More

by Jay McSweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Torre
July 23, 2024

Chris and the entire team is always friendly and very attentive. He keeps me informed as needed and very pleasant. More

by LISARTERRY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
July 21, 2024

I can only say good things about my experience. I am treated well and things are handled well. if there is a problem it gets addressed. I am very satisfied. More

by DGERSHBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Martin
July 20, 2024

Christopher Martin was great the advisor I needed a new back tire and he set me up and I was out of there within one hour More

by 40SALGADOMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
July 19, 2024

Facility is nice and clean. Staff is helpful and courteous. Thanks for servicing my two vehicles. More

by D. Tsuyuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin and Sean
July 19, 2024

Great service from this dealership. Brining back some of the original staff has made the experience better and worth the wait. More

by D. Tsuyuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin and Sean
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