Audi West Covina - Service Center

Good service. Helped me with setting up shuttle drop off and pick up. Would recommend Helped me with setting up shuttle drop off and pick up. Would recommend More

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Excellent customer service as well as communication. I was well advised and taken care of. I was well advised and taken care of. More

The staff was very professional and courteous. Service was preformed and completed as promised. Vehicle was returned washed and in good condition. Service was preformed and completed as promised. Vehicle was returned washed and in good condition. More

The service was awesome, people over there is super helpful and kind. I had a really good experience helpful and kind. I had a really good experience More

Called to schedule an oil change and was blessed to be scheduled same day and was able to pick a time more convenient for me. scheduled same day and was able to pick a time more convenient for me. More

Alexis was a pleasure to work with. Quick, straight to the point, and got me out the door in under 15 mins. Service was done in good amount of time and vehicle was left cleanly. Will be Quick, straight to the point, and got me out the door in under 15 mins. Service was done in good amount of time and vehicle was left cleanly. Will be coming back for future services. More

Wry courthouse Mr titan , good feelings nice service and satisfying tech . Cleaning could be better satisfying tech . Cleaning could be better More

Modules not updated to the latest firmwares. I asked for a hard reset for the vehicle to solve the bugs but only the MMI was restored to factory defaults which I could have done it myself. I asked for a hard reset for the vehicle to solve the bugs but only the MMI was restored to factory defaults which I could have done it myself. The tech denied to acknowledge hearing static noise from the speakers despite it happened twice during his presence. Wireless android auto issue isn't fixed and the advisor stated no solution and I have to use the cable! I had to return the loaner car and get my car out of the dealership within 3 hours otherwise I would be charged for the rental!! No ETA for the replacement parts required. I asked the tech who was driving with me to keep the engine auto start/ stop on but he said that's the way he drives. He should actually replicate the way I drive to figure out the Acceleration issue! If you are looking for good honest service for your vehicle, go somewhere else. More

Service advisors are very knowledgeable and professional. Scheduling is easy and the quality of repairs is always high. Scheduling is easy and the quality of repairs is always high. More