Audi West Covina

The service department staff at Audi West Covina are exceptionally courteous and professional. In particular, Charles Cha and Alexis Torre demonstrated exemplary customer service while assisting with my exceptionally courteous and professional. In particular, Charles Cha and Alexis Torre demonstrated exemplary customer service while assisting with my vehicle repairs. Their communication exceeded my expectations, ensuring I was well-informed throughout the process. I highly recommend Audi West Covina for all your service and repair needs. More

They agreed to the offer I made, but when it’s time to sign the deal. The numbers were slightly off. sign the deal. The numbers were slightly off. More

BUYER BEWARE! ! This dealership practices one of the oldest tricks in the book - the classic BAIT & SWITCH. These tactics come from the top down with the GM ( ! This dealership practices one of the oldest tricks in the book - the classic BAIT & SWITCH. These tactics come from the top down with the GM (Davit Mkrtchyan) even participating in the duplicitous act by baiting the hook, offering you a deal on the car you had been talking to their salesperson (Joshua Davidson) about (or an identical car, since the one you inquired about was "sold" almost immediately after they confirmed it was still available), only for the sales manager (Bryan Ramos) to then turnaround and tell you that no, the deal/payment you were offered by the GM (who has now disappeared from the conversation never to be heard from again) was actually for a lower spec'd/lower MSRP car - a detail which was only ever mentioned to you after you wasted your time filling out their credit application, among other things. YOU'VE BEEN WARNED. More

Complete thief’s, not honest crooked sleazy salesman rude condescending arrogant argumentative horrible person name titan condescending arrogant argumentative horrible person name titan More

They were easy to work with, very efficient, honest and very helpful! Each one of the team members that was involved on my sales experience was kind and professional. very helpful! Each one of the team members that was involved on my sales experience was kind and professional. More

The service agent, Titan, was very friendly and the service was great. They informed me on the issues and were helpful. service was great. They informed me on the issues and were helpful. More

Fast,reasonable very friendly and clean I would recommend anyone to them 10/10 I thank you and nice purchasing from you anyone to them 10/10 I thank you and nice purchasing from you More

The customer service was great. They did a great job in getting my car serviced in a timely manner. They did a great job in getting my car serviced in a timely manner. More

Service was done in a timely manner and the attendant was very professional and polite very professional and polite More

It's wonderful experience for purchasing a used car in Audi West Covina. The salesperson was very personable and helpful. Audi West Covina. The salesperson was very personable and helpful. More