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Audi West Covina

West Covina, CA

4.5
246 Reviews
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2016 E Garvey Ave S

West Covina, CA

91791

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Showing 246 reviews

October 07, 2024

David in service is a great advisor getting things done in a efficient time and making it simple to get my car out. More

by HP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alvarez
October 07, 2024

Very friendly, very professional move. The products that they were selling gave you an opportunity to make the right choice. More

by freddietisdale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The service department did a good job communicating and providing updates up to the time the car was ready to be picked up. Friendly and professional. More

by JORGE.R.BUGARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MING HSIEH
October 07, 2024

The managers and sales member were extremely helpful and informative. They provided us with excellent customer service. More

by MCGOWANJ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason McSweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I had a wonderful service advisor. Easy drop off and explanation of service completed on my vehicle. More

by YAV25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
October 05, 2024

I worked with David Alvarez in the service Department. He was wonderful to work with. My car was repaired as promised. Thank you More

by BCGRAM1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alvarez
October 05, 2024

Amazing experience with Will and Ken. Coming from someone who works in the industry the process was quick and simple. This is what we strive for in this business. More

by westonwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Was told my software update would take about 2 hours. They had my car for about 8. No communication whatsoever. Had to call three times just to get a status update. More

by KATE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Very helpful and friendly staff. Driving Audi is pleasant experience that you should try it. More

by ymonica54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Bakkar
October 03, 2024

Great service, clean environment, everyone was respectful, had a scheduled appointment and everything was set up right More

by L.J.C.CLARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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