Audi West Covina

David provided great professionalism. Service was great. Very easy to communicate with any time that I contacted. Service was great. Very easy to communicate with any time that I contacted. More

This dealership is shady… posting up a used car and in less than 5 days of ownership the check engine light came on and come to my surprise… one of the wheels has two cracks previously…. They mentioned no less than 5 days of ownership the check engine light came on and come to my surprise… one of the wheels has two cracks previously…. They mentioned nothing about it and I’m very disappointed in Emmanuel who is honestly the most unhelpful person to deal with. He shows face and pretends to be nice but at the end of the day, they’re just there to make profit. Will never deal with this dealership or Emmanuel again very dissapointed. More

Titan provided very nice and efficient service for me! Very satisfied and will definitely choose Audi West Covina next time Very satisfied and will definitely choose Audi West Covina next time More

I bought 2 cars within a week. 2nd car: Davit (GM) & Josh (Sales) were the best… 1st car: i had challenges with Emmanuel (Sales Manager) & Boris (Finance) with a slow sales proce 2nd car: Davit (GM) & Josh (Sales) were the best… 1st car: i had challenges with Emmanuel (Sales Manager) & Boris (Finance) with a slow sales process (kept me there longer than desired) did not take out the optional Zurich insurance after I repeatedly asked. Finance blamed sales and sales couldn’t “ do anything about it” They charged me too much when they snuck in the Zurich paint insurance. I still wish they would have taken it out. It was late and I had no ride home so I felt stuck. 😠 More

Javier was awesome. Literally the best dealership service experience I ever had. He was courteous and helpful. Literally the best dealership service experience I ever had. He was courteous and helpful. More

I was extremely misled in your policy verbally and had to walk away with a vehicle option that I did not have in mind having to live with five years of debt. They wanted more money from me when I, between walk away with a vehicle option that I did not have in mind having to live with five years of debt. They wanted more money from me when I, between trade in and cash gave $17,000- More

Had a great experience, the team was very helpful and got my car back to me in no time! my car back to me in no time! More

Javier salcido is very attentive and helpful ,I went there on a Saturday and he made an appt for me to come on Monday 8am ,I was there before 8 and he attended to me right away and get me a Lyft ride t there on a Saturday and he made an appt for me to come on Monday 8am ,I was there before 8 and he attended to me right away and get me a Lyft ride to go back to work . He always have that smile that make.customers comfortable and at ease. Charles Cha is always my go to guy as my Uncle told me to. My uncle passed away recently ,but when I have a car issue or questions, I can always count on Charles like a family Audi West covina has a great service crew that always provide excellent service .Thank you More

Service consultant explained the problem clearly and was fair with the cost and pointed service needed in the future. My experience was very good. fair with the cost and pointed service needed in the future. My experience was very good. More

As always Alexis and your service people took care of my car's needs. I had a 7:30am appointment and surprisingly was done as promised. The only negative is that you don't have recliners in the waiting car's needs. I had a 7:30am appointment and surprisingly was done as promised. The only negative is that you don't have recliners in the waiting room!!! More