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Audi West Covina

West Covina, CA

4.5
244 Reviews
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2016 E Garvey Ave S

West Covina, CA

91791

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Showing 244 reviews

November 09, 2024

Everything was good except the dashboard was scratched when they replaced the cabin filter. I spoke with David. He is going to have that part replace. I am waiting for his call when the part gets in. He i More

by LJHERRERA2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
November 08, 2024

The service at this place is outstanding. The staff is friendly, attentive, and goes above and beyond to ensure customer satisfaction. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan Hsieh
November 08, 2024

Great Service. Kept me informed the whole way through the process of my car being serviced. More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan Hsieh
November 06, 2024

Great service, Javier was a great communicator, straight forward, and had the car done as promised! More

by kennethverduzco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Salcido
November 02, 2024

My service person was very kind and helpful. He was a best service person I ever have More

by JANICEKIM48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan Hsieh
October 31, 2024

They are very knowledgeable, courteous and friendly. The dealership is always impeccable. I received my car back in a timely manner. More

by VYAWAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martinez
October 30, 2024

Always the best service! David Alvarez is the absolute best! He is very good about communicating with the customer and answering all your questions. The process was easy, More

by RSCHULTZ2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephany Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Alvarez
October 29, 2024

Everyone was friendly and welcoming, available to answer any and all questions. Thank you to Frank for an otherwise stressful experience! Highly recommend 😁 More

by anamayal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris
October 29, 2024

Service Advisor Alexis was great and helped expedite service! I am very pleased with the service provided. More

by lsoto1517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Torre
October 28, 2024

Ken did a great job assisting us in purchasing our first Audi. Very seamless and easy process. Thank you! More

by JSEMANOVICH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Phan
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