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Audi West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
245 Reviews
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2016 E Garvey Ave S

West Covina, CA

91791

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Showing 245 reviews

July 21, 2024

I can only say good things about my experience. I am treated well and things are handled well. if there is a problem it gets addressed. I am very satisfied. More

by DGERSHBERG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Martin
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July 20, 2024

Christopher Martin was great the advisor I needed a new back tire and he set me up and I was out of there within one hour More

by 40SALGADOMICHAEL
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department was great
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July 19, 2024

Titen is so so so nice. patient, and arranged the time very well, which saved me a lot of time. He is also a great person More

by ANDYSU826
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank Kong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Titen
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July 19, 2024

Facility is nice and clean. Staff is helpful and courteous. Thanks for servicing my two vehicles. More

by D. Tsuyuki
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin and Sean
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July 19, 2024

Great service from this dealership. Brining back some of the original staff has made the experience better and worth the wait. More

by D. Tsuyuki
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Martin and Sean
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July 18, 2024

Excellent communication and customer svc, nice svc lounge. Good price competitive with other car dealerships More

by PEPPERKEN
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
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July 17, 2024

Service rep Titan was professional and always updated me on the status of the ongoing repairs and estimated completion date. More

by JEFFKCHANG
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Titan
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July 17, 2024

took my A4 in and everything went perfect. Alexis Torre was my service advisor and she was great. Told me how long it would take to get the work done kept me informed and was done right when More

by MDAVIS809
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Torre
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July 17, 2024

Titan did a goood job communicating and keeping me informed I appreciate the loaner vehicle while my car was in service. More

by HENRYCORLETTO
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Titan
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July 17, 2024

Basic. The entire experience was below expectations for an Audi service center. Except David at Parts, he went over and beyond to find a phone charger for More

by ALCAZARCARMEN716
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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