Audi West Covina

Excellence customer service and efficiency as always, covering high standards of trust and security in the process of my purchase and demonstrating professionalism at all times covering high standards of trust and security in the process of my purchase and demonstrating professionalism at all times More

There seems to be some changes but it seems in a positive way. Dropped off in the morning and was done at the time service advisor estimated it to be. way. Dropped off in the morning and was done at the time service advisor estimated it to be. More

Titan was awesome and kept me updated every step of the way. I made me proud to drive an Audi. way. I made me proud to drive an Audi. More

Scam dealership Wouks not take off dealer options that they did not do at time of purchase that they did not do at time of purchase More

My experience was excellent at this dealership. Nick went out of his way to give us the best deal , he was very helpful , professional & friendly. I will recommend this dealership to all my friends Nick went out of his way to give us the best deal , he was very helpful , professional & friendly. I will recommend this dealership to all my friends and relatives for sure 👍🏻 Five star rating ! More

Good service consultant, good quality and professional . Thank you for Titan Hsieh and all guys !! Thank you for Titan Hsieh and all guys !! More

The service advisor gave very poor service. The dealership does not have enough service advisors Had to wait 7 hours for 3 tire replacement and oil change The dealership does not have enough service advisors Had to wait 7 hours for 3 tire replacement and oil change More

OMG! This was the best car buying experience I’ve ever had! Stephanie Vergara made the process so transparent, easy, friendly and actually enjoyable. They This was the best car buying experience I’ve ever had! Stephanie Vergara made the process so transparent, easy, friendly and actually enjoyable. They are able to give you amazing deals! I’m a forever costumer for sure! More

Poor customer service. Service advisor had zero communication through the chat. Technician Performed an alignment on my 2023 vehicle with 8k miles. I noticed they were havi Service advisor had zero communication through the chat. Technician Performed an alignment on my 2023 vehicle with 8k miles. I noticed they were having a hard time as they kept driving the vehicle out of the service bay and back onto the alignment rack. I requested an update from the advisor after 3 hours and he was denying that the techs performed multiple alignments and that it just takes long. Not trustworthy and the alignment feels not right. I will have to take my car back and pay for another alignment at fletcher jones. More

Very courteous staff and pleasent Experience. We were provided a Lyft ride to breakfast to wait for the car service. Although it took long, it didn’t feel Like it. We were provided a Lyft ride to breakfast to wait for the car service. Although it took long, it didn’t feel Like it. More