
Audi West Chester
West Chester, PA
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Great experience Leo was knowledgeable about the product, what I appreciate the most about him was he did not make make waste my time. He was a professional and treats Leo was knowledgeable about the product, what I appreciate the most about him was he did not make make waste my time. He was a professional and treats people the right way. I would definitely recommend him to every potential buyer, you will not be disappointed. Thanks Leo, I will definitely come back. More
Great Experience Leo is very knowledgeable, friendly and helped me finally get the 2018 Q5 I have been looking for. Jon in finance also made sure to completely explain Leo is very knowledgeable, friendly and helped me finally get the 2018 Q5 I have been looking for. Jon in finance also made sure to completely explain all my financing options. Everyone at the dealership was friendly and professional and I never felt pressured in any way. I am completely happy with my experience at Audi West Chester and would recommend them and Leo to anyone in search of a certified pre-owned Audi! More
Q7 Purchase Experience Based on my experience, I fully recommend Qian in this dealer to buy the car. She is quite patient in the car detailed information explanations. He Based on my experience, I fully recommend Qian in this dealer to buy the car. She is quite patient in the car detailed information explanations. Her dedication to customers and enthusiasm to her job actually made me more confident in buying our car. In the following-ups, she is also very helpful. I could see her strong motivation to help customers. She will try her best to get the information you need . Personally I am touched by this young lady, her persistence, kindness and caring . Hope she would also serve you the best. More
Great service Thanks for Qian's great service. You can ask any question about your dream car. I recommend Qian Harasta and Audi West Chester to anyone who's thinkin Thanks for Qian's great service. You can ask any question about your dream car. I recommend Qian Harasta and Audi West Chester to anyone who's thinking buying a luxury/performance car. More
Awfull I took my 2008 A8 as it was the oil light came on. The dealership charged me for $165.36 and recommended the following: Valve cover gasket $578 PS I took my 2008 A8 as it was the oil light came on. The dealership charged me for $165.36 and recommended the following: Valve cover gasket $578 PS Fron O2 Sensor for $511 8 spark plugs and 8 coils for $892 compression and oil pressure test for $923. Approximate total of $3000. The only thing that was wrong with the car was the oil pressure switch was plugged in. The dealership did not bother to check that first. Wow!! I discovered that the oil pressure switch was unplugged myself on the parking lot of the dealership. Thus, I called the service manager over to see the unplugged switch and plug it in, which they did. However, when I asked for my refund I was denied. To be nice, I called and asked to speak with the GM of the dealership who said he would looked in to it but never called back I WOULD NOT RECOMMEND THIS PLACE TO ANYONE. THERE ARE OTHER AUDI DEALERSHIP THAT HIRE COMPETENT TECHNICIANS AND SERVICE MANAGERS. More
Car for My wife My wife was looking for a new car so we test dove Mercedes, BMW and Audi. After looking at three several times she decided on the Audi. Unfortunately My wife was looking for a new car so we test dove Mercedes, BMW and Audi. After looking at three several times she decided on the Audi. Unfortunately the dealer ship did not have the car with desired options. However Qian was very helpful in locating a car with desired options and having it brought in the next day More
Converted potential Mercedes/BMW buyer.. Great experience! I was in the marketing looking for a luxury performance sedan. I looked at Mercedes C43 and BMW 3 series before stopping by Audi West Chester. I was s I was in the marketing looking for a luxury performance sedan. I looked at Mercedes C43 and BMW 3 series before stopping by Audi West Chester. I was surprised how good Audi S4 felt and how friendly and positive the service I received from the dealer, especially my salesperson Qian Harasta. Qian was very patient and professional during the test drive and the purchase process. I felt I was treated with respect. Qian not only helped with finding the perfect car, she also followed up multiple times after the purchase to address all my questions and issues about my new car. Overall a very positive buying experience. I recommend Qian Harasta and Audi West Chester to anyone who's thinking buying a luxury/performance car. More
Our First Audi. My wife and I drove from Buffalo, NY to West Chester PA. to purchase our 2018 Audi Q7 from Qian. Disappointed with our local dealer's customer service My wife and I drove from Buffalo, NY to West Chester PA. to purchase our 2018 Audi Q7 from Qian. Disappointed with our local dealer's customer service, we started looking elsewhere and the search brought up West Chester Audi. Qian was always available for questions and very knowledgable on the vehicles we were looking at as this was our first Audi purchase. Qian made our long distance purchase an enjoyable experience! More
Long Distance Audi Purchase My parents drove 276 miles (6 1/2 hrs.) to purchase their 2018 Audi Q7 from Qian. After visiting numerous local Audi dealerships and disappointed with My parents drove 276 miles (6 1/2 hrs.) to purchase their 2018 Audi Q7 from Qian. After visiting numerous local Audi dealerships and disappointed with the results, it was time to expand the search. A phone call was made to West Chester Audi and Qian saved the day!. From continuous updates on new Q7 inventory and an easy vehicle trade in process, Qian went above and beyond to make this purchase simple and enjoyable! More
My first Audi and probably the best experience. Qian found me the exact A5 sportback i wanted. Qian spent over an hour with me going over all of the the amazing features of the vehicle. I would say Qian found me the exact A5 sportback i wanted. Qian spent over an hour with me going over all of the the amazing features of the vehicle. I would say the best service one could ever receive. Qian was simply superb and would recommend any one who's looking for an Audi More