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Audi West Chester
West Chester, PA
77 Reviews
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Showing 77 reviews
November 18, 2017
Smooth Sailing From start to delivery, Kalyn was professional and responsive. This was my first Audi and I was a bit apprehensive as to how things would go. I couldn From start to delivery, Kalyn was professional and responsive. This was my first Audi and I was a bit apprehensive as to how things would go. I couldn't have been happier. Even though I ended up deciding to cancel an order and go with an in-stock vehicle instead, Kalyn was supportive and helpful throughout the whole process. I truly felt that she meant it when she said that all that mattered was that I get the car that I want and will be satisfied with. As for the rest of the dealership, it's a brand new building with a relaxed atmosphere, and everyone else I interacted with were courteous. I'm certain I'll be back in the near future. More
by AC
Employees Worked With
Kalyn Gilinger
November 13, 2017
Excellent Buying Experience This is the 3rd Audi that I have purchased from this team and the 2nd from Rick Martinez. Rick's knowledge and expertise is always on and made the ex This is the 3rd Audi that I have purchased from this team and the 2nd from Rick Martinez. Rick's knowledge and expertise is always on and made the experiences very easy. We have been treated professionally and fairly during each experience. Also, we feel that Rick went out of his way to follow up both before, during and post sale. Excellent customer service! More
by LILY
Employees Worked With
Rick Martinez
October 23, 2017
Excellent!! Great group of people. They gave me the confident to follow my ambitions. Its not just a car its the people. I recommend to anyone! Great group of people. They gave me the confident to follow my ambitions. Its not just a car its the people. I recommend to anyone! More
by Raphael Weaver
Employees Worked With
Tom Campbell, Leonardo Nicastro, David Kazmierczak
October 23, 2017
Rick Is the Best Bought a new Audi A4 from Rick a few months ago and he was superb. Pricing was easy to understand, no tricks, fair price from the get go and he was ex Bought a new Audi A4 from Rick a few months ago and he was superb. Pricing was easy to understand, no tricks, fair price from the get go and he was extremely professional the whole time. He followed up multiple times and even went out of his way to offer above and beyond services that I have never gotten from other dealerships. His alertness, attention to detail, friendly and calm demeanor, and overall likability made this the best car purchase I’ve ever had. He has a customer for life in me. More
by Happybuyer
Employees Worked With
Rick Martinez, Jonathan Seijo
October 23, 2017
So easy to deal with Just bought my second Audi from Rick Martinez. He listens, has the answers and generally makes the experience so easy. That's been my experience w Just bought my second Audi from Rick Martinez. He listens, has the answers and generally makes the experience so easy. That's been my experience with the whole organization including the service department. More
by A8 Lover
Employees Worked With
Rick Martinez
October 23, 2017
Great Car Buying Experience I have purchased 7 vehicles from Audi West Chester and Rick Martinez. I have been completely satisfied with my purchases and the dealership service. R I have purchased 7 vehicles from Audi West Chester and Rick Martinez. I have been completely satisfied with my purchases and the dealership service. Rick has always treated me with courtesy, respect and fairness. I would recommend him to anyone looking for a good deal on a new Audi! More
by saladman54
Employees Worked With
Rick Martinez, Bao Pham, Jonathan Seijo
October 18, 2017
It was a worst experience I ever met. I was overcharged sale tax. My car is registered in Philadelphia, PA and the sale tax is supposed to be 8% but he charged me 9% sale tax. I called and I was overcharged sale tax. My car is registered in Philadelphia, PA and the sale tax is supposed to be 8% but he charged me 9% sale tax. I called and emailed back and let them (Sale Manager Lori Van Sickle and this guy) know several times about this problem but everyone ignored about this problem. I believe this is what they have been doing to their customers. They tricked you to pay over sale tax and remited to West Chester city and keep the 1% sale tax in their pocket. I am totally disappointed with this dealership and would not recommend the dealership. This Jonathan Seijo is a really tricky guy. More
by Liss123
Employees Worked With
Jonathan Seijo
October 16, 2017
Amazing gem! Everything was perfect. The sale was awesome, the staff was super kind and honest. I couldn't ask for a better dealer. The sales man was an excellent Everything was perfect. The sale was awesome, the staff was super kind and honest. I couldn't ask for a better dealer. The sales man was an excellent man. I'd recommend you see him! More
by DIRTYDEEBLE67
Employees Worked With
Tom Campbell, Kay Kao, David Kazmierczak
October 15, 2017
Great experience Leo was knowledgeable about the product, what I appreciate the most about him was he did not make make waste my time. He was a professional and treats Leo was knowledgeable about the product, what I appreciate the most about him was he did not make make waste my time. He was a professional and treats people the right way. I would definitely recommend him to every potential buyer, you will not be disappointed. Thanks Leo, I will definitely come back. More
by Iba
Employees Worked With
Leonardo Nicastro
October 12, 2017
Great Experience Leo is very knowledgeable, friendly and helped me finally get the 2018 Q5 I have been looking for. Jon in finance also made sure to completely explain Leo is very knowledgeable, friendly and helped me finally get the 2018 Q5 I have been looking for. Jon in finance also made sure to completely explain all my financing options. Everyone at the dealership was friendly and professional and I never felt pressured in any way. I am completely happy with my experience at Audi West Chester and would recommend them and Leo to anyone in search of a certified pre-owned Audi! More
by JohnL
Employees Worked With
Jonathan Seijo, Leonardo Nicastro
