Audi Warwick
Warwick, RI
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Low key sales pitch. Barry knew me because he brought out the car that pushed my buttons. I had a 2011 A4 Avant black/black. He brought out a 2023 A5 Sportback S-Line in Barry knew me because he brought out the car that pushed my buttons. I had a 2011 A4 Avant black/black. He brought out a 2023 A5 Sportback S-Line in black/black with the black optics package. Gorgeous. I’ve got 500 miles on it (5 days) and it drives like a dream. Responsive, quiet, handles beautifully. I followed the speed limit (+ 4 to 6 mph) using the adaptive speed control from Rte. 1 in Charlestown, up to Rte. 4 and then 95. When I took my exit in Pawtucket, my average mpg was showing 38.1 mpg. More
Knowledgeable and courteous sales consultant. Steve took the time to explain the features of the vehicle and directly assisted us to set up our cell phones into our new Audi’s system. Much appr Steve took the time to explain the features of the vehicle and directly assisted us to set up our cell phones into our new Audi’s system. Much appreciated! An overall great buying experience. More
David made everything seamless and stress free! Best experience I’ve had at any dealership. Will be purchasing any future vehicles from here and referring friends and family Best experience I’ve had at any dealership. Will be purchasing any future vehicles from here and referring friends and family More
I drove 90 miles to see a car at Audi Warwick. It was a complete waste of time. Audi Warwick advertised the vehicle as having keyless entry. It did not. That was a deal breaker for me. I wo It was a complete waste of time. Audi Warwick advertised the vehicle as having keyless entry. It did not. That was a deal breaker for me. I would not have driven 90 miles to see a car that lacked that feature. Far more egregious is the fact the car was not available to test drive upon my arrival. I went back and forth with the dealership via text for several minutes before I left, as I was hesitant to make such a long trip if the car was not available. They assured me that it was. I decided to make the trip. One of two things must be true: Either (a) a customer had already made an appointment to see the car at the same time I was traveling down to Rhode Island - in which case I should have been told to avoid the trip - I would have gladly come down on a different day to see the car assuming it was not sold, or (b) someone walked into the showroom out of the blue at the same time I was driving down, at which point that prospective customer should have been told that another customer (me) was coming from a long distance to see the car and suggest that the prospective customer come back another time (or even later in the day). Guess what? The customer ahead of me bought the car. Round trip I wasted 150 miles. If you live more than 30 minutes away, it's not worth the trip. The car you are looking for may not be there. Looking for an Audi? Stay local. I am always on the hunt for my next car. I'll replace my wife's A6 this year when the CPO warranty runs out. I won't be making another trip to Audi Warwick. More
I recently purchased a leased car from the Audi dealer, and I want to highlight the exceptional service provided by Business Manager Steven Serpa. He delivered fast and professional assistance throughout t and I want to highlight the exceptional service provided by Business Manager Steven Serpa. He delivered fast and professional assistance throughout the entire transaction, making it the most proficient and enjoyable customer service experience I've had. More
Audi Service was a horrible experience. They don't answer the phone oh hold for over an hour. Message directs yu to book on line for service, however the online message gives you the same They don't answer the phone oh hold for over an hour. Message directs yu to book on line for service, however the online message gives you the same number to call and no access to schedule online. They should to be ashamed of their Audi Service. Find someone that wants to do their job!!! More