Audi Warwick

2008 Audi S5 noise in steering column. Called Bill after another Audi dealer quoted a repair price I felt was out of line, since I had mentioned the noise in the steering column and a click Called Bill after another Audi dealer quoted a repair price I felt was out of line, since I had mentioned the noise in the steering column and a clicking felt in the wheel, while the car was under warranty. At that time the problem could not be duplicated. Returned the car to Bill. Once the car cooled the noise was detected. Since the car is now out of warranty, but with only 28,800 miles, he was able to split the cost of the part with me.The replacement was done quickly and correctly. Alined all four wheels. Left the dealership with a smile. More

I responded to an ad the very first day I saw online for a used Honda Accord and I was fortunate to be assigned to Rodney. I told him I live in NYC about 3 hours away and that did not deter him. He sent me a used Honda Accord and I was fortunate to be assigned to Rodney. I told him I live in NYC about 3 hours away and that did not deter him. He sent me pix of the car within 15 mins from his cell phone. I hesitated for a few days cuz the car was priced over $4K from my budget of $25K.He kept in touch with me over several days and eventually we settled on an agreed price. I drove to the dealership with my trade-in fearful I'd have to return to NYC with a lowball trade-in offer but that was not to be.I was given a fair and reasonable price for my trade-in and he stuck to the quote I was given over the phone for the Accord.There was no bate and switch. They did not force me into anything. Everyone was pleasant from the receptionist, to the sales manager, Jason Burley,and the Finance Manager Mr. Hok. They accepted the financing from my credit union which other dealers in NYC did not want to be bothered with like SI Nissan and others.The most surprising thing that happened ,after the sale was completed and all legal papers were signed off, was Rodney sat with my family and explained the features of the Accord even though he's an Audi salesman.We were very appreciative of his gesture because it was a long ride back to NYC with an unfamiliar car. The dealership is immaculate and, all together, a pleasant experience.Check them out. More

I've owned my A4 S-line for about a year now. I originally went here to test drive and purchase an S4, and after dealing with Tom, and attempting to negotiate a price, he never would call me back a originally went here to test drive and purchase an S4, and after dealing with Tom, and attempting to negotiate a price, he never would call me back after leaving several messages. The car I owned now happened to come in to Fall River, so I went over there to buy it. I purchased the AudiCare package, and I take it to Warwick to get serviced as it's the most convenient location. My first service was in February, and then I was told that the back-up camera (which wasn't initially installed due to supply problems from the Japan Earthquake) was in inventory and would be ordered and I would get a call in a couple weeks to come in to have it installed. September came around, it was time to get my next service, and still no call. I called to schedule service and see if I could get the camera installed, and they had to order it and would call in a couple weeks to set and appointment. A month went by and still no call; I had to call (the part was in) and get the appointment scheduled. Now I need a weather strip replaced and guess what, it's on order and I was supposed to get a call within 2-3 days. Its now been two weeks, and I guess I'll have to call again to get anything done. They have a nice dealership, and the employees all seem friendly enough, but their customer service is absolutely atrocious. If I didn't like the brand and the car so much I would be done with these guys. More

Rodney proved to be very knowledgeable of his products. He is extremely personable and very patient in dealing with our questions. His availability to us to answer our after sales questions is also commen He is extremely personable and very patient in dealing with our questions. His availability to us to answer our after sales questions is also commendable. We are recommending the dealership and Rodney to all of our friends. Carolyn & Steve Vamvakis More

Purchased a CPO Audi. I had questions about the condition of the wheels and some of the tires. I was told by the salesperson that both wheels and tires met certification. I purchased the car and condition of the wheels and some of the tires. I was told by the salesperson that both wheels and tires met certification. I purchased the car and subsequently brought it to my local Audi dealer. They immediately stated that neither the wheels nor tires met certification. I went back to Warwick and eventually they agreed to correct the problems. The problem was that their certification process missed these obvious problems even after I pointed them out to the salesperson. Had to travel a long ways to their dealership to have problems corrected. More

Had work done here. Bill was very good at assisting me and getting everything done timely and correctly. Had to have tires replaced and wheels repaired. and getting everything done timely and correctly. Had to have tires replaced and wheels repaired. More

Went by to look at the new Allroad one morning and Barry was the first to greet me on the lot. He was pleasant and knowledgeable without the sales pressure. Came back in with my wife and wanted to test driv was the first to greet me on the lot. He was pleasant and knowledgeable without the sales pressure. Came back in with my wife and wanted to test drive the Q5 and Allroad. We decided on the Allroad. Told him we would get back to him in a couple of days. Again, no pressure or gimmicks. No "what can I do to get you a car today" nonsense. Bottom line, I negotiated with Barry and his manager Jason on a price for the car and trade in via e-mail. It was smooth and to the point and we all agreed on the terms. When I came back in for the paperwork, Jason introduced himself and thanked us for our business and offered his assistance on anything. Met with Sophion for the financials and it was a done deal. It was easy and hassle free. Barry was very accommodating and professional and would recommend him when looking at an Audi. Good experience all around. More

Employees make the difference! Like so many of the reviewers have stated, Inskip had a less than reputable reputation. Obviously, they have the product but the sales practice was evidently lacking. In reviewers have stated, Inskip had a less than reputable reputation. Obviously, they have the product but the sales practice was evidently lacking. In my opinion, all that has changed having just purchased an Audi A7. My salesman, Jonathan Trant, should be an example for others to follow. Jonathan was very informative but never pushy. Not once did I feel he was anything but informative. The delivery went smoothly and a follow-up call was made. If you're shopping Audi give Jonathan a call, you won't regret it. More

Barry Bryant: Let me start by saying that Barry Bryant is the epitome of what a great car salesman should be. The man should be held up as an example for ALL car salespeople. He was a class act professional the epitome of what a great car salesman should be. The man should be held up as an example for ALL car salespeople. He was a class act professional and dealing with him was an absolute pleasure. I received red carpet treatment by him and would definitely do business again in the future with him at ANY dealership. 5 out of 5 stars!! Joan Moniz: professional and a pleasure to deal with. Knows her stuff. 5 out of 5 stars! "Santa Claus" (Finance Guy) as he introduced himself to me (really???) was another story. The sad part here is I cannot recall his real name as it took me being 6 months away from this transaction before I felt I could write a "fair" review on it. This guy was a condescening, unprofessional peice of work and I cannot believe that Inskip would employ such a waste of space. I actually walked out in the middle of our interaction with the intent of never returning to Inskip again. If not for the fact that they had the only vehicle I wanted within 500 miles AND because Barry, the salesman was the best of the best.. I went back and purchased the car. This of course after making arrangements to never have to deal with "Santa Claus" again. Whaat a peice of work this guy was!! 0 out of 5 stars!! In the end the joke was on me. After holding fast on the trade in value of my vehicle .. I received in the mail 4 weeks later.. a letter from Inskip offering me twice what they gave me on trade in. Really???? Overall rating came out to be a 3.. when I take Barry and Joanne who each rated 5 and the finance dude who was a ZERO.. it brings me to middle ground overall rating the experience as a whole as a 3. More

WoW If I read all the reviews it sounds to me that the Inskip Audi or Penske Automall sales reps write their own reviews which wouldn't surprise me at all as the people there are arrogant. Sorry I didn' Inskip Audi or Penske Automall sales reps write their own reviews which wouldn't surprise me at all as the people there are arrogant. Sorry I didn't have a very good experience. I am an Inskip customer for the last 8 years and was in the market for a Audi Q5 knowing that that car was the hot item. Inskip didn't have a lot of Q5's on the lot. My wife and I stepped into the Audi dealership and from the moment opening the door until closing we felt we bothered Dave S. the sales rep. Even though nobody was in the dealership (customers). Dave was arrogant and we got the feeling he didn't want to sell us a car. I gave Dave S. the exact specs for the Q5 I wanted he looked the Inventory in New England and couldn't find one. So I asked him if he could order surprise surprise he says he couldn't. After asking Dave repeadetly he let me wife sit in one of the Q5's .... Great.... (never offered a test drive) He asked me what I wanted to pay for the car so I gave him my number (big mistake) he came back with his number and we were US $ 1'000 off. Now the amazing statment from Dave S was...with the Q5's I really don't have to negotiate a price WoW again... Inskip/Penske Automall PLEASE send your sales reps to training it is worthwile the investment. For me NO MORE INSKIP.... I have choices as well. More