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Audi Valencia
Valencia, CA
22 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 22 reviews
August 08, 2022
Such unethical practices! Do not go here unless you want to know for sure you are getting tricked! They were only willing to be reasonable once we said we should talk to a l Do not go here unless you want to know for sure you are getting tricked! They were only willing to be reasonable once we said we should talk to a lawyer! More
by Dark Phoenix
Employees Worked With
Sales manager
April 18, 2022
The absolute service department I have ever encountered. I paid for service agreement which should include a rental car. I understand the issues these days with rental cars, However for the past 5 times I paid for service agreement which should include a rental car. I understand the issues these days with rental cars, However for the past 5 times I have tried to bring my car in with a 2 to 3 week wait for appt, they could not provide a car. The personnel changes there faster than I change my clothes. Still waiting over 4 months for a door panel. I have a drive motor that they do not know how to fix. STAY AWAY FROM THIS PLACE . More
by mikesteinberg
Employees Worked With
they do not give out names
November 30, 2021
DO NOT TRUST THIS PLACE. I recently bought 2022 Etron paid $2k more over sticker. Fine i agreed. Agreed on the driveoff, monthly payment, money factor/ interest etc all in writing. At finance I added 3 y paid $2k more over sticker. Fine i agreed. Agreed on the driveoff, monthly payment, money factor/ interest etc all in writing. At finance I added 3 yr maintenance plan for $999 & Wheel & tire for $1280.00 which changed the payment by little bit but the crooked finance lady changed the interest rate also by little bit which ended up costing me $864 more for the 36 month lease . They also charged for paint protection door guard film which should be on the vehicle but its not. I figured out the next day I call the sales person 5 times few text messages, 3 calls to the sales manager & 3 calls to the finance. More
by shawn s
Employees Worked With
Joseph, Harry Gambini, Sogol
October 12, 2021
This is the most dishonest place I have ever been. Tried to work a deal with them and they tried to change the terms (months of financing) hoping we wouldn't notice. Explained the problem and tried to wor to work a deal with them and they tried to change the terms (months of financing) hoping we wouldn't notice. Explained the problem and tried to work another deal, and then said they would call back and told us the car was sold. Really in 10 minutes!!!! FYI Michael is the sales manager, the finance manger, the warranty person and the HR guy, so go to him for all your questions. Oh and Steven didn't know that the terms were changed from our original request..... really isn't that your job to pay attention and relay the correct information to the customer!!! If I were you and looking for an Audi I would go to Rusnak Westlake and ask for anyone because we did and we got better customer service than the town we live in!!! More
by ctpcspadilla
Employees Worked With
Michael Injhan, Claudia Flores, Steven
May 30, 2021
Honestly the best service I have received from a dealership , from the moment I inquired about the Etron to driving it home , I was provided the best quality service from any dealership I have ever dealership , from the moment I inquired about the Etron to driving it home , I was provided the best quality service from any dealership I have ever been to. Thank you to the Audi Valencia team .. all of you made the buying experience during these Covid time easy and fun . More
by Drico2047
Employees Worked With
Ryan Schlesinger
May 19, 2021
Very happy with the service provided by the personnel at Audi Valencia. I’d like to thank Ryan S for his help, he was very knowledgeable about the vehicle we were looking to get. Great purchasing experience Audi Valencia. I’d like to thank Ryan S for his help, he was very knowledgeable about the vehicle we were looking to get. Great purchasing experience!! More
by Rolandot87
Employees Worked With
Ryan S
April 19, 2021
Very easy to negotiate with. I knew exactly what I wanted and how much i should pay, and they quickly arranged an acceptable deal. Even delivered the car to me. wanted and how much i should pay, and they quickly arranged an acceptable deal. Even delivered the car to me. More
by dmjohnson15
Employees Worked With
Harri Gambini
April 05, 2021
This is my 1st Audi and I am extremely happy with the advisor, Steven and Finance Manager, Andrea who made this process seamless! They were really helpful in explaining everything, they made it so easy. advisor, Steven and Finance Manager, Andrea who made this process seamless! They were really helpful in explaining everything, they made it so easy. This dealership also has some amazing specials. I looked up everything online, reached out and got the car. I love my new e-Tron!! More
by jennlorenzana
Employees Worked With
Steven and Andrea
February 10, 2021
This is our 3rd Audi from them, they go above and beyond to help. Willie and mazzi have been exceptional at their leadership in purchasing! Highly recommend! to help. Willie and mazzi have been exceptional at their leadership in purchasing! Highly recommend! More
by Dckjw2001
Employees Worked With
Willie and Mazzi (GM)
January 07, 2021
I am extremely happy with my recent experience at Audi Valencia. Ryan Schlesinger couldn't have been nicer to work with and was very knowledgeable, helpful, and honest. I would definitely shop with Valencia. Ryan Schlesinger couldn't have been nicer to work with and was very knowledgeable, helpful, and honest. I would definitely shop with Audi Valencia again. More
by brigittespooner
Employees Worked With
Ryan Schlesinger
