Audi Tysons Corner
Vienna, VA
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Joseph Jay was recommended to me by a co-worker. My wife & I made an appointment via e-mail and he answered right away. We test drove an Audi Q5 and an A4 Quattro. Joseph was very patient with us and unde & I made an appointment via e-mail and he answered right away. We test drove an Audi Q5 and an A4 Quattro. Joseph was very patient with us and understood all the options my wife wanted. Once we made our decision, Joseph helped us negotiated a fair price for a 2011 A4. As a footnote, my wife was originally looking to buy a Lexus RX350, but we were disappointed by the arrogant attitude of our local Lexus Internet sales persons and their managers. Joseph Jay is knowledgeable in the products he sells and served his customers earnestly with their interests in mind. I recommend him highly. More
Joseph Jay is a fantastic sales rep. He listens closely to the client's needs and expectations and exceeds them. I have purchased and leased many cars over the years and have found Joseph to be absolutely to the client's needs and expectations and exceeds them. I have purchased and leased many cars over the years and have found Joseph to be absolutely the most knowledgeable sales rep that I have ever met. He really knows his products and takes the time and interest to develop client loyalty. He is very patient and demonstrates the vehicle features in a thorough, interactive manner. It is clear that he wants the client to be extremely satisified. When you drive away from the dealership in your new vehicle, you have confidence and peace of mind that you are able to successfully use all the features. More
I had a very positive experience with this dealership.I have recommended this dealership and Scott Brown, to my friends who are considering purchasing an Audi. The finance person,I think her name was Hanna have recommended this dealership and Scott Brown, to my friends who are considering purchasing an Audi. The finance person,I think her name was Hannah, was also very professional. I hope I end up loving my 2010 A-4 as much as I did the experience of buying it! More
We were very pleased with the service we got from Chris Ross and all the other staff. They were all straightforward and honest, clearly explained all of our options, were understanding of our need to weig Ross and all the other staff. They were all straightforward and honest, clearly explained all of our options, were understanding of our need to weigh our options, and especially worked with us to ensure we were comfortable with our financing situation. Chris is obviously very enthusiastic about the Audi products and worked to help us be informed consumers. More
I had a couple of issues with my 2009 Audi A4. My Assistant Service Manager, Kevin Ross, was terrific -- friendly, efficient, professional, and was true to his word. For example, when he promised a Assistant Service Manager, Kevin Ross, was terrific -- friendly, efficient, professional, and was true to his word. For example, when he promised a status update call for a certain time, I got the call. Kevin worked diligently to get all of my car's issues resolved correctly and timely. To get one of the repairs resolved required the intervention/approval of the General Manager, Mike Tsamouras. Mike approved the resolution in a tremendously fair and equitable way. Mike, also, was friendly and professional. I am extraordinarily happy with the entire repair process from start to finish -- obviously all of the repairs were completed as promised, but also I was loaned a very nice new Q5 (it was really nice -- maybe I'll get that next time!) and my car washed and vacuumed prior to being returned to me. Also, I purchased the A4 new from Audi of Tyson's Corner and they treated me well and gave me a very good deal on the purchase price. My hat's off to the entire service (and sales) team (some of whom I don't know) for a job well done! Thank you so much! My new Audi will be from Audi of Tyson's Corner -- They put superior customer service into practice -- it isn’t just a motto. Most importantly, my car’s fixed and I’m thoroughly enjoying it. I missed driving it! More
I saw a hard to find used Q7 TDI on Steven's online listing. Because I was several hundred miles away, he was forced to field countless questions over the phone and on email that normally would be take listing. Because I was several hundred miles away, he was forced to field countless questions over the phone and on email that normally would be taken care of in person. He responded to each one in a timely, professional manor and reminded me of the remaining questions I had forgotten to ask. When I finally got to see the Q7 it exactly as promised. He was a pleasure to deal with and went out of his way to ensure I had a good experience. He gets my highest recommondation. More
I recently broke my left ankle and needed a temporary Audi (w/ tiptronic) to drive, in place of my RS4 while I recover. I contacted Steven, at Tysons' and was so pleased with the level of service I rece Audi (w/ tiptronic) to drive, in place of my RS4 while I recover. I contacted Steven, at Tysons' and was so pleased with the level of service I received. I should mention that I live in San Francisco, CA and purchased my car entirely online and over the phone. Steven not only answered all of my questions, but took additional photos for me, provided the complete vehicle history and even took the time to make sure the wheels were in pristine condition. His follow up was like no other and he made sure I was completely satisfied with my purchase. I have friends who live in the DC area, so I will definitely recommend Audi of Tysons Corner to them! Ask for Steven! Thank you again!! More
Overall experience with the dealership was very good. I would recommend them to my friends and family. The staff has been very friendly and helpful during each visit. All questions have been acknowledged would recommend them to my friends and family. The staff has been very friendly and helpful during each visit. All questions have been acknowledged and answered. I am very happy with my purchase and the continued attention given by my salesman. More
This is a terrific dealership. The sales rep, Ali Malek, was passionate about Audi and was very knowledgeable about the products. The discussion around price was transparent and free of sales gimmicks. I w was passionate about Audi and was very knowledgeable about the products. The discussion around price was transparent and free of sales gimmicks. I would recommend the dealership to friends/family. More
My wife and I were interested in purchasing a used VW Passat. We first looked at Fitzgerald Auto Mall in Annapolis and found a nice Passat for sale, but the sales staff were pretty lazy. I was ready to Passat. We first looked at Fitzgerald Auto Mall in Annapolis and found a nice Passat for sale, but the sales staff were pretty lazy. I was ready to buy a car from them that day at 5:30pm, but, im guessing it was too close to closing time for them to stick around, so he recommended I come back tomorrow to fill out paper work. I reluctantly agreed, thinking it odd he would want me to sleep on it. That night I searched on line for other deals and found the perfect Passat at Audi of Tysons, for a cheaper asking price. Emailed Bijan that night and I had a email waiting for me the next morning with the specifics and for me to come down for a test drive. He was extremely helpful, answered all my questions (if he didn’t have the answer, he didn’t try to guess, he went and actually found the answer). He offered me a better trade in price and even dropped the price lower. The whole time I was there I felt like I was being treated the same way they would treat someone going to buy a brand new Porsche. They were all very nice all the way up to the end and beyond. Needless to say I did not go back to Fitzgerald, I happily gave him my business and would do it again. More