Audi Tysons Corner
Vienna, VA
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We started working with Jamie on our first lease then when he went to Porsche have been working with Joseph and have been referring him personally to others who are interested in Audis-i LOVE my Audi A4 when he went to Porsche have been working with Joseph and have been referring him personally to others who are interested in Audis-i LOVE my Audi A4 -it is a perfect fit for me, my family too. Joseph is awesome to work with-fair, friendly, very patient with someone who does not know the ins and outs of a car like I do :) I will keep buying/leasing the same specific color/make/model from Joseph! More
Josephy Jay and HBL Audi of Tyson's Corner are terrific Josephy Jay and HBL Audi of Tyson's Corner are terrific Customer service is very professional Responses are quick and accurate Very professio Josephy Jay and HBL Audi of Tyson's Corner are terrific Customer service is very professional Responses are quick and accurate Very professional yet warm and friendly No sales pressure and very knowledgeable about the entire Audi line of cars More
Black Friday, after shopping most of the morning, my niece accidentally dropped a quarter into my gearshift. I was unable to put my car in park & was very much panic-stricken. I was in Tyson's Corner so niece accidentally dropped a quarter into my gearshift. I was unable to put my car in park & was very much panic-stricken. I was in Tyson's Corner so immediately tried to reach the service department of the dealership. Their telephone system was down so I drove straight there. It was approximately 3 pm. I put the car in neutral & put on the emergency brake & went inside. Kevin Ross, the assistant service manager waited on me. He said that he didn't have anyone who could help me & advised that I leave the car in neutral, keep the emergency brake on, & that way I could take my keys out. He NEVER came to look at the car, or attempted to help me in any way. I asked if I could make an appointment to bring the car back in the morning & he told me to call the main number of the dealership to schedule the appointment. I told him that their phone system was down. Instead of taking my word for it, he called the number, himself & then said, oh, our phone system is down, keep trying. I was totally floored & amazed. I got back in my car & drove 30 miles to Audi of Silver Spring who IMMEDIATELY resolved the problem. I will be calling headquarters on Monday morning. In the meantime, although I live in Falls Church, I will NOT be taking my car back to Tyson's Corner for service! More
I purchased this car while still overseas and Ali Malek was very helpful in the process. Very courteous and professional. I went with USAA pricing so that was not painful either. When I arrived, Ali had was very helpful in the process. Very courteous and professional. I went with USAA pricing so that was not painful either. When I arrived, Ali had the car ready as promised. A very good experience over all. I hope their service department will be as accomodating as the sales department. More
It was a pleasure working with Joseph. We ordered a custom car from Germany and Joseph kept me updated through out the process to let me know when the car was coming in, when it was going to be deliver custom car from Germany and Joseph kept me updated through out the process to let me know when the car was coming in, when it was going to be delivered, etc. Very professional. No one likes to negotiate price when purchasing a new car. With Joseph, it was not as painful as others I had dealt with. He again was very straight forward and efficient. He is in the business to sale cars, but definitely he is also concerned about customer satisfaction. Will for sure refer more customers to him in the future. More
I had a tremendous amount of help with my salesperson Scott Brown, I highly recommend him to anyone looking to purchase from this dealership! He took the time to show us all of the features the vehicle h Scott Brown, I highly recommend him to anyone looking to purchase from this dealership! He took the time to show us all of the features the vehicle had to offer and even demonstrate the differences from the Audi I traded in. More
I've had negative experiences in past car buying transactions, which is why I don't generally like to buy cars. However, DJango and David at Audi of Tysons Corner turned my experience into an extrem transactions, which is why I don't generally like to buy cars. However, DJango and David at Audi of Tysons Corner turned my experience into an extremely positive one. My price negotiation and purchase were handled quickly and fairly. Well done. More
I brought my Audi A4 to Tysons Corner Audi for its 15,000 mile service. The service was performed sooner than promised and the car was washed and ready when I arrived to pick it up. My Service Manager, Kev mile service. The service was performed sooner than promised and the car was washed and ready when I arrived to pick it up. My Service Manager, Kevin Ross, is a true professional -- efficient, effective, and knowledgeable. I love my Audi -- it's the best car I've ever owned --a fantastic machine and much better than my formerly-owned BMW 3 series. Once again, I am impressed with Tysons Corner Audi for its performance. Job excellently done! I highly recommend Tysons Corner Audi for sales (I purchased the car there) and service. More
The attention to detail and courtesy that these two gentlemen gave me made my buying experience one of a kind. Their no pressure salesmanship put me at ease from the moment I walked in the door and mad gentlemen gave me made my buying experience one of a kind. Their no pressure salesmanship put me at ease from the moment I walked in the door and made me leave with the confidence that my purchase was the right vehicle for me. I would encourage anyone considering buying a new or used car from these guys to take a second and realize how lucky they'd be to know that they purchased a car from a dealership that truly cares about what's best for their customers. More
Professional, Friendly, Informative. The best customer service i have ever experienced. From the moment i walked into the dealership from leaving in my brand new A5, everything went so smoothly. I was not service i have ever experienced. From the moment i walked into the dealership from leaving in my brand new A5, everything went so smoothly. I was not taken seriously at other dealerships possibly because of my age, but the employees at tysons treated me with the utmost respect. Thanks guys! More