Audi Tysons Corner
Vienna, VA
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My 1-year old Audi 6 Avant had all kinds of issues and when I called the dealership to complain about poor service in a different location and mentioned the problems with my car, Audi offered me a new car when I called the dealership to complain about poor service in a different location and mentioned the problems with my car, Audi offered me a new car and took the "old" one back. As before I dealt with Ali Malek who is kind, polite, helpful and knowledgeable. Picking up the new car was a very positive experience and I hope Ali will still be with Audi of Tysons when it is time to get my next Audi. I would like to take the opportunity and express my hope that Audi will reverse its decision to not sell the Audi 6 Avant in the USA anymore. I would love to remain an Audi customer but this is only possible if this model will be available in the future. More
My family had a wonderful experience with Audi of Tysons Corner. We found a used vehicle online that we were interested in pursuing. I called the dealership and spoke with Christi in sales. Christi was v Corner. We found a used vehicle online that we were interested in pursuing. I called the dealership and spoke with Christi in sales. Christi was very friendly and willing to answer any questions that she could. If she did not know an answer, she was more than happy to seek out the answer for us. She checked on many things in the vehicle personally (as we live more than 3 hours away and could not get there right away to see it ourselves). She was happy to speak with us at any time, whenever we had questions, and to call us quickly with any new information/answers regarding our potential purchase of the vehicle. We were able to discuss potential price/purchasing information on the vehicle with both Christi and Kevin (her manager). On the day that we were able to make the drive up to the dealership, they pulled the vehicle off the lot for those 3-4 hours so that it would not sell while we were on the road. They had it ready when we arrived and were helpful in answering questions and allowing us to take all the time we needed to inspect and feel comfortable with the vehicle. The dealership was beautiful and clean. Our family (including our three young children) was treated with respect, patience, and kindness by many employees there, not just the ones with whom we were working. The price we agreed upon was fair and the payment process was smooth and simple. (We did not finance, but paid in full.) Before we started home in our beautiful new vehicle, it was filled with a full tank of gas. Christi came out with us and was willing to help in any way to get our young family situated for the long drive home. Christi has since followed up to be sure that everything is still meeting our expectations and to see if we had any further questions. We are pleased with our used vehicle purchase and the treatment we received from Audi at Tysons Corner. More
After walking out of Alexandria Audi in the middle of buying a car (checkbook in hand) because I caught them trying to bill me for the same thing twice - and then trying to double-talk around it - I drov buying a car (checkbook in hand) because I caught them trying to bill me for the same thing twice - and then trying to double-talk around it - I drove straight up to Tysons. Night & day. OK, no "amazing deals" but I was handed that at Alexandria and it turned out not so amazing. Jjust honest, fair bargaining - with no phony bait- & switch games. For reasons wont bore you with, I talked to 2 sales guys- which can get confusing & awkward - but they handled it like real pros and gentlemen - tag-teamed it all the way thru to delivery of car. If you want an Audi - go there. Im assuming their service will be on the same level. Class act. More
Noosh was great to work with - very friendly and honest. He took his time with me, and I did not feel the process was rushed. Kevin jumped in and made a solid offer which was still honored after a few days He took his time with me, and I did not feel the process was rushed. Kevin jumped in and made a solid offer which was still honored after a few days. The quality of the product was superior compared against other dealerships that I visited. More
Ali Malek was very professional and knowledgeable during my whole experience. He went out of the way to find the car of my choice, including all required options. I would highly recommend Ali as well as t my whole experience. He went out of the way to find the car of my choice, including all required options. I would highly recommend Ali as well as the entire Audi of Tysons organization. No pressure sales, very straight forward approach. More
The recent purchase of a new A5 Cabriolet is simply an extension of our experience with Audi of Tysons Corner. We also purchased an A4 in 2005 and again in 2008, from this same dealership. Nooch Harding t extension of our experience with Audi of Tysons Corner. We also purchased an A4 in 2005 and again in 2008, from this same dealership. Nooch Harding treated us great and made the introduction to the A5 seamless. We actually really enjoyed the experience. Also, David McBrearty handled the financial part of the transaction extremely professional and worked with us to complete a very satisfactory deal. We don't know anything that could have been done better. All around a great experience and we would, and have, recommended this dealership to anyone looking for a great automobile!!!!!! We can't wait to start putting miles on our new Audi A5 Cabriolet. More
Excellent customer service -I am credit challenged and after going to 4 different dealerships, Audi of Tysons was able to get me financed with very little effort. I was in and out with my new used Titan i after going to 4 different dealerships, Audi of Tysons was able to get me financed with very little effort. I was in and out with my new used Titan in a few short hours. Thank you Christi and Valarie! More
I went to two Audi dealerships, Audi of Tyson's Corner and Audi of Alexandria. Although I was not that upset with Audi of Alexandria's service I can definitely tell you you will notice a difference in pro and Audi of Alexandria. Although I was not that upset with Audi of Alexandria's service I can definitely tell you you will notice a difference in professionalism, courtesy and helpfulness between the two. Audi of Tyson's Corner was easy to work with, explained in detail any questions or concerns I had and in the end sold me the car I was told wasn't available anywhere the day prior by Audi of Alexandria. I highly recommend even if you live next door to Audi of Alexandria to get in your car and drive a little bit further to Tyson's Corner. You will not regret it. P.S. Don't let Audi of Alexandria sell you a car that very day. They don't want you to leave because they know if you shop around you will not go back. More
I have been talked down to or ignored by so many car dealerships I've lost count. My experience at Audi of Tyson's was totally different. Brian and Joseph couldn't have been nicer or more professional dealerships I've lost count. My experience at Audi of Tyson's was totally different. Brian and Joseph couldn't have been nicer or more professional -- they were patient, and let me take all the time I needed to buy the car I've been looking at for YEARS. I couldn't be happier with my decision. They were great to work with, and Hanna Diep in Finance did a great job explaining all of the paperwork. Thanks very much! More
one of the best dealers in the area. i want to say thank one of the best dealers in the area. i want to say thank you Nooch you were friendly and helpful .... you gave me all the information that i need abo one of the best dealers in the area. i want to say thank you Nooch you were friendly and helpful .... you gave me all the information that i need about the car ... and i bought the car .... it was a used BMW 335i. i would recommend this dealer to any one want to buy a new or used car. More