Audi Tysons Corner
Vienna, VA
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I bought my 2008 Audi A4 from this dealership as an out of state resident (North Carolina). The car was advertised as a Certified Pre-Owned car, however when I went to pick the car up, I noticed that the of state resident (North Carolina). The car was advertised as a Certified Pre-Owned car, however when I went to pick the car up, I noticed that the passenger side door's speaker cover was cracked (which was not pictured online) and I also did not receive three keys to the car (which is standard when purchasing a Certified Pre-Owned Audi). Nothing was done to fix these problems: the repair personal for the day had already left (at 2pm in the afternoon...?) and they said that they probably had the spare keys lying around somewhere and they were going to ship them to me. For the next two months I made calls and finally wrote a letter to the general manager (Mike Tsamouras), alas, I received no response to any of my concerns. Additionally, I had to wait two months for my car title and license plate... Also, when I picked up the car from Tysons Corner, they told me that they had given the car its 25,000 mile servicing and that I would not need to have it serviced until 35,000 miles - however, when I took it to my local dealership (Raleigh, NC) they notified me that a service had NOT been done and there were no records indicting that it had been. Overall, I would not recommend purchasing from this dealer, especially from out of state where you won't be able to interact face-to-face. Once they have your money, you are no longer of any concern to them. More
I recently called Audi of Tysons Corner to have a malfunctioning seat belt closure fixed under warranty. I had purchased a certified pre-owned 2008 Audi A6 a week prior at a different dealership. N malfunctioning seat belt closure fixed under warranty. I had purchased a certified pre-owned 2008 Audi A6 a week prior at a different dealership. Nonetheless, Glen at this Audi's service department fit me in for an appointment the next day. Everything, from check-in to check-out, was being done with utmost courtesy, and within a little more than an hour, I was ready to go with everything fixed and my car washed. I didn't have to pay anything since this issue was covered by the car's warranty. Glen personally stopped by at the Audi guest lounge to greet me and thank me for my business. I am very impressed by the quality of service, the cleanliness of the shop and the friendly staff, and am planning to visit this Audi dealer for future business - even though I live in Maryland with two different Audi dealerships closer by! More
This is the second vehicle that my husband and I have bought from Audi of Tysons Corner within the past year. We actually went to the dealership to look for a S5 but Roma Emelev showed us a TT that was bought from Audi of Tysons Corner within the past year. We actually went to the dealership to look for a S5 but Roma Emelev showed us a TT that was in the shop being detailed. The car hadn't even made it to the lot for sale yet. The staff was very helpful and courteous. Roma Emelev is an excellant salesman and worked very hard to find us a vehicle that suited our needs. He was knowledgeable of all vehicles even non-Audis. If you are going to Audi of Tysons Corner to buy a car, then ask for Roma. More
Great experience. They were fair on the price and educated me on the entire process. Abe was very knowledgeable about the car and knows the difference between all the models. educated me on the entire process. Abe was very knowledgeable about the car and knows the difference between all the models. More
Ali made my buying experience so quick and smooth. Very polite, courteous, and helpful. Answered all my questions with details. I am a returning Audi customer and hands down this was the best Audi buying e polite, courteous, and helpful. Answered all my questions with details. I am a returning Audi customer and hands down this was the best Audi buying experience. More
Second car I buy from these guys in the past 6 months. Great experience. On my second purchase, I wanted to compare so I went to Audi Alexandria.....what a disaster. I felt robbed and wasted 5 hours there Great experience. On my second purchase, I wanted to compare so I went to Audi Alexandria.....what a disaster. I felt robbed and wasted 5 hours there. Anyway, back to Tysons. There I had the service I was expecting from a dealrship representing Audi. Everything was smooth, great service overall, attention to detail and easy negotiation. They will not give you a car for free, but at least there are no hidden fees and you know for sure what you are getting into. Recommended. More
It was a pleasure to work with and purchase our Audi from Karifa Mara! We experienced a pleasant environment and it was nice to work with Hanna, the financial manager, as well. And, we truly appreciated the Karifa Mara! We experienced a pleasant environment and it was nice to work with Hanna, the financial manager, as well. And, we truly appreciated the manager giving us a coupon. We love our Audi! More
This dealership has taken a great strides in introducing the Audi product to the wider public by making the lease/buying process professional while offering a competitive package. Thanks to Ali for making the Audi product to the wider public by making the lease/buying process professional while offering a competitive package. Thanks to Ali for making the interaction concise and respectful. Andy J More
I went to this dealership after having visiting another local Audi dealership that shall remain undentified. They were having trouble locating an allocation to order an A3 that I wanted built to my specif local Audi dealership that shall remain undentified. They were having trouble locating an allocation to order an A3 that I wanted built to my specification of color, options and trim. Chris was the first gentleman who greeted me when I walked into the dealership and within minutes we were filling out paperwork. Everyone I dealt with was extremely professional and they made it a point to keep me in the loop with the progress of my car as it was being built. Overall great experience. More
My experience at Tysons Audi was exceptional. Christopher Ross was an AMAZING Sales Rep. He was incredibly helpful, had great customer service and he was definitely not your typical "lay-it-on-thick" salesma Ross was an AMAZING Sales Rep. He was incredibly helpful, had great customer service and he was definitely not your typical "lay-it-on-thick" salesman type. Chris made my car purchase experience easy. More






