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Audi Tysons Corner

Vienna, VA

4.7
1,069 Reviews

8598 Leesburg Pike

Vienna, VA

22182

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Showing 1,069 reviews

December 08, 2012

I found a great deal on a used Ford Focus hatchback at Audi of Tyson's Corner. After searching for weeks for the right car, no other dealership had what I was looking for at such a great price! The sales More

by hestewart87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Django Mullholland and Sam Jenkins
December 07, 2012

I found Audi of Tysons when Django Mulholland replied to my e-mail through car gurus, looking for a used car, because my own car was crushed by a tree in a storm. Although the initial car I sought at Tyson More

by R.Canan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Django Mulholland
November 29, 2012

My wife and I had a great experience at Tysons Audi. The dealership is very well maintained and professional. Even better, the service we received from Ben was fantastic. I've always disliked dealing on a More

by jordans78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Vater
October 10, 2012

Worked with Chris on buying the Q5. He was very helpful in getting the exact car that my wife wanted. Went to other dealerships before here and this was by far the experience we have ever had. I highly More

by Hungd22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ross
August 22, 2012

In early August, I purchased a 1999 Honda Civic from your dealership for my daughter for her first year in college. I always thought it was a myth that car salesmen take advantage of females but now I know More

by sandy9658
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Gerke
July 27, 2012

I recommend the dealership for the quality of work, but not for the service experience. They are not very customer-focused. It's nearly impossible to get a reliable estimate on the time that your car wil More

by gendellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not relevant
Jul 30, 2012 -

Audi Tysons Corner responded

Ms. Gendell, Your business does mean a great deal to us and we greatly appreciate your feedback. We send out our deepest regrets for any inconvenience we may have caused you and we are currently working on adding to our car washing staff. We are constantly looking for new ways to improve our service department and getting each customer in and out in an efficient manner is an area we can improve on and thus we have placed it on top of our list. Rest assured that we will do everything possible to improve this situation so it does not happen again. If you have any questions or would like to talk with someone directly please contact Caroline Ruckstuhl our Client Relations manager at 703-564-6257 or CRuckstuhl@PenskeAutomotive.com. We look forward to seeing you during your next visit to Audi of Tyson’s and hope you have a wonderful week.

July 13, 2012

I gave Audi Tyson Corner the highest possible rating I gave Audi Tyson Corner the highest possible rating because: This was my second A-6 purchased from Tysons Corner Audi. Great Deal, again. Sam A More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rickerman and Sam Alimi
Jul 16, 2012 -

Audi Tysons Corner responded

Hello, My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We would like to get in touch with you regarding your trade appraisal to try and resolve this issue as soon as possible. Please feel free to provide your contact information, or you can contact our General Manager, Mike Tsamouras, directly on his cell (703) 362-4462. Again, we sincerely apologize for the neglect on our part. Thank you, Audi of Tysons Corner.

Jul 16, 2012 -

steve responded

I been in touch with the dealership directly - no resolution as of 7/16/2012

Jul 17, 2012 -

Audi Tysons Corner responded

Hello, If you would like to provide me with the best way to get in contact with you, I will pass it along to Mike Tsamouras, the General Manager, or if you would like you can call him directly on his cell at 703-362-4462. We definitely want to correct the situation as soon as possible. Thank you, Audi of Tysons Corner

June 30, 2012

Pasha was very helpful without being pushy. He sought to understand what we were looking for and followed up with us on several different occassions to see if he could help us further. My wife and I apprec More

by jcorcoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasha
June 30, 2012

Just bought an Audi wagon today from Robert Bahman. The entire experience went very smooth, including my trade in. Robert was could not have been more pleasant and straight forward . I highly recommend d More

by Ann Sauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bahman
June 26, 2012

I wanted to get a sense of what I could find in my price range, and I lucked into Django on the lot. He gave me exactly the kind of feedback I was hoping for. He asked the right questions, showed solid prod More

by hbfavor
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Django
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