Audi Tysons Corner
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 1,067 reviews
I recently purchased a new Audi from Tyson Corner I recently purchased a new Audi from Tyson Corner Dealership,Roy Paik was my salesman. Roy Paik lied to me on several accounts. He did not follow up I recently purchased a new Audi from Tyson Corner Dealership,Roy Paik was my salesman. Roy Paik lied to me on several accounts. He did not follow up on anything that he said he would. He promised to wash my new vehicle anytime I wanted at the Audi dealership. Then when I came to get my car washes on several occasions he would not have time for me. He promised me 4 full tanks of gas which he did not do, he even called me at work to ask me to come over to the dealership so he could fill my tank with gas and when I got there he was nowhere to be found. I called him many times and he did not answer his phone. He then offered to give me the money in the place of the gas after he realized he could not keep his commitment. He promised me I could call him at anytime if I had any questions about my new Audi, every time I called he would not answer the for. it has been 5 months since the purchase of my new vehicle and he has yet to fulfill any of the promises that were made. I wanted to buy my wife a new truck from Audi but because of this experience when her lease is up in 30 days we are going to stick with BMW. I felt used and cheated by this salesman and would not recommended anyone buy anything from him. More
We bought an A5 Cabriolet about two years ago and had a very positive experience with Audi of Tysons Corner. Brian Rogers and Sam Alimi were responsive, attentive and gave us a fair deal with straight for very positive experience with Audi of Tysons Corner. Brian Rogers and Sam Alimi were responsive, attentive and gave us a fair deal with straight forward negotiations. Following our purchase, Sam consistently exceeded our expectations in ensuring that we were satisfied, knew our new vehicle well, and he was very thorough in follow up comversations and actions guiding us to best understand the vehicles features. We recently came back and purchased an Audi Q5 from Sam Alimi - and again we were very pleased with his professionalism and high degree of customer care and responsiveness. He was thorough in helping us determine which features best suited our needs, and he was fair and responsive in the deal process. Our 2 purchase experiences have been outstanding. Of note, it's really a pleasure to see that a dealership has the same team two years later. We worked with Brian Rogers, Sam Alimi and Brian Thomas as the team that completed our purchase in 2011. When we returned to the dealership 2 years later to make another purchase, we were delighted to know that Sam was still there, and that out purchase was administered again by Brian Thomas in the finance office. And Brian Rogers was there to welcome us as well. As consumers, relationships matter to us - and we give our team of Sam Alimi, Brian Rogers and Brian Thomas at Audi of Tysons Corner the highest of recommendations. We'll certainly be back! And Mr. Penske, these gentlemen are great role models for your business. J & D Murphy More
We are from Toronto, Canada and purchased a previously owned 2012 Audi TT last week at Tyson's Corners Audi. We had originally found the car on line and drove to the dealership to inspect the car and test owned 2012 Audi TT last week at Tyson's Corners Audi. We had originally found the car on line and drove to the dealership to inspect the car and test drive it. Roman was very knowledgable and thorough about cross border purchases and made the whole process much easier than we had expected. He made sure we had all the necessary documents and instructed us on all the features of the car so we could drive back home across the USA/Canada border. Make sure you deal directly with him as we felt he was a leader at that dealership for used car sales. Even after our purchase and we had the car back at home Roman was very helpful with additional questions we had. Roman made the whole experience a positive one! More
I want to recognize Darren Gerke as a patient saleman. He made it very easy to be at ease and confident and our decision to make a purchase with me. Thanks Darren I am enjoying my truck and my wife said w He made it very easy to be at ease and confident and our decision to make a purchase with me. Thanks Darren I am enjoying my truck and my wife said when she starts looking she will come see you first. Keep up the great work!!!! More
In the end. Sales manager Kevin called me and reduced the price of the car. I did buy it, however Tysons Audi needs help with customer service. The Internet sales and the entire sales structure is well b price of the car. I did buy it, however Tysons Audi needs help with customer service. The Internet sales and the entire sales structure is well below adverage. I requested information and best pricing for a vehicle they had listed online. After many emails and phone calls we agreed to a price. Not that this isn't normal however the person I was dealing with introduced himself as the Internet sales manager, most managers I have worked with at dealers never needed to ask someone about pricing. So price was agreed to and I was told that the total cost could be placed on my Visa, great, I get 1% cash back. 2 emails later he can only place a small amount as a deposit on the Visa. He asked when I could come into the store to complete the sale. The deal from e-mail 1 was I had planed to have the car transported to me as I didn't have time or the desire to drive to Tysons. So now what 5hours of my live wasted at the dealer to pay cash, not going to happen and I was told that a personal check would require 10 to clear prior to releasing the car if i didnt come into the store. Who wants to wait 10 days for the dealership to cash a check. So I was told complete a credit report. Why I'm paying cash. So I have all the paperwork and completed contract In hand the dealer sent it FedEx overnight. I'm still not going to wait 10 days so I get a check from my bank to the dealer and FedEx everything back. Should be all good!! I follow up the next day with an email that all was returned and I had the Bank check and not a personal check. I'm told that I still need to complete a credit report or come to the dealer. What??? It's a BANK check. My next question was so if I come into the dealer with a personal check would I be ok. This guy says Yes. What's the differiance. This dealer had the signed contract and was paid in FULL but still wanted me to come into the store. I have no clue as to what the game is but they declined to sellmthencar to me unless I waited 10 days for a bank check to clear or came into the store . Long store short not a customer friendly/convent dealer. More
I work with Darren Gerke on an Internet sale for a used Jeep Wrangler and could not be any more pleased. We passed a few emails back and forth to arrived at a great deal. I drove 90 miles to pick up this Jeep Wrangler and could not be any more pleased. We passed a few emails back and forth to arrived at a great deal. I drove 90 miles to pick up this auto and they had everything pretty much ready to go when we arrived. We were in and out of there in under 2 hours. I would recommend working with Darren to anybody that is looking to purchase vehicle from Audi of Tysons. More
Due to an unfortunate change in my financial circumstances, I needed to trade in my beloved Q7 for a much less expensive and more affordable vehicle. I came a across a used Volkswagen CC on the circumstances, I needed to trade in my beloved Q7 for a much less expensive and more affordable vehicle. I came a across a used Volkswagen CC on the Audi Tysons Corner website and was intrigued by its sporty look and great price. Django immediately responded to my online query and invited to the dealership to take a look at the car. Django's warm and friendly demeanor helped make the process of trading my vehicle in much easier than i expected. I was very sad to say goodbye to my Q7 but have been happy with the CC. I absolutely recommended Django and Audi Tyson's Corner for the purchase of a vehicle - new or used. More
Roma was excellent in providing friendly service and attempting to help me find a car. He went above and beyond compared to the dozen or so salesmen I encountered over the past 2 weeks. Thank you for attempting to help me find a car. He went above and beyond compared to the dozen or so salesmen I encountered over the past 2 weeks. Thank you for your honesty when showing me the cars being offered. More
I was in the market for a use A6, I found one online at Audi of Tyson's. I called on my lunch break at work, and spoke with Darren Gerke. The A6 did not pass VA state inspection, so I asked Darren to make Audi of Tyson's. I called on my lunch break at work, and spoke with Darren Gerke. The A6 did not pass VA state inspection, so I asked Darren to make a list of parts the A6 needed to pass. I went after work to take a look, and as promised Darren had the list of parts waiting. The deal took a couple of days to complete due to complications on my end, but Darren did not hesitate to help me along the buying process. The A6 was priced under 12k but I honestly felt like I was buying a Audi that was much more expensive. This was the third Audi that I have purchased but the first time at Audi of Tyson's and I couldn't be happier. Darren is a true professional. Next time i'm in the market for a Audi, Darren Gerke will be the person I call! More
Me and my friend traded-in 2 cars in 2 weeks period i believe. Both of them with Pavlo Lykhachov. With this I want to recognize Pavlo as very nice person and high level professional. His knowledge of believe. Both of them with Pavlo Lykhachov. With this I want to recognize Pavlo as very nice person and high level professional. His knowledge of the matter helped us a lot to make the right decision. Thanks to his professionalism the process went fast and smooth. I will highly recommend the service and will definitely return in the future. More