Audi Tysons Corner
Vienna, VA
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Outstanding! Outstanding is how I would describe my experience purchasing a new 2015 Q5 Audi from Audi Tysons Corner! Shane Lee was fantastic! He was extremely kno Outstanding is how I would describe my experience purchasing a new 2015 Q5 Audi from Audi Tysons Corner! Shane Lee was fantastic! He was extremely knowledgeable and took the time to educate me on Audi! This was very important since I have been a long time Lexus owner. Shane's fine qualities of listening, educating, guiding, not pressuring and most of all caring added to his "outstanding" performance! From the beginning, I knew that I was in good hands! I will highly recommend him in the future! Audi Tysons Corner is fortunate to have Shane on their team! More
Shane Lee is the best Shane Lee was very nice seller, very patient and gentle from the first time I came to Audi of Tysons Corner. He helped me too nuch to decied which mod Shane Lee was very nice seller, very patient and gentle from the first time I came to Audi of Tysons Corner. He helped me too nuch to decied which model of cars to buy. He is so knowlegeable about the vehicles. He wasable to answer every question I asked about the car. It was not easy for me to decide which car should I buy, but Shane convinced me to choose Audi A7 2016. Thanks Shane for your help. I highly recommend Shane if any one looking for a new Audi. He is the best. ???????? More
Thanks Muhammad and Tony !! I drove from Delaware to purchase a Used car, Even with Bad Credit they were able to get me Bought and into a Car I have wanted for a long time. But I drove from Delaware to purchase a Used car, Even with Bad Credit they were able to get me Bought and into a Car I have wanted for a long time. But the main thing is, there was a problem with the car shortly after purchase and Unlike other Dealers who would have told me Pack Sand, Muhammad and Tony Stood behind their Car and fixed the problem for me. If you want to do business with a Dealer who stands behind their cars and offers outstanding Service than go to Muhammad and Tony and Audi... THanks to you both and you will def see me again !!! More
Overall experience. Shane Lee was excellent. He even followed up with me after the purchase to make sure I did not need anything else. The dealership was okay. People k Shane Lee was excellent. He even followed up with me after the purchase to make sure I did not need anything else. The dealership was okay. People kept walking past me, not bothering to say hi or making sure I've been helped, that's why the customer service and friendliness ratings are lower. More
Walked out with smiles and satisfaction It all happened on a Sunday when most dealer ships are closed! I just submitted an online request hoping to get a reply some time in the week, but wit It all happened on a Sunday when most dealer ships are closed! I just submitted an online request hoping to get a reply some time in the week, but with an hour I received a call from Shane. He listened to what all I had to say and made sure I am only coming to the dealership after he understood what I need. I was received well and although I spent a lot of time on the prices and deal, Shane was willing to help all the time and won my trust. After closing out the deal took the car delivery next day and I could get all my questions answered too! Thanks Shane! Finally Chris went over all the tech details and other stuff about the car and it was fun to work with him! If I have to call anyone at this Audi it would be either Shane or Chris! Great job both of you and I hope you keep up your reputation for my future visits. Me and the wife had smiles leaving but one suggestion Shane, you could have made our smiles bigger by taking care of our smallest request at the end of the day. More
Sunday at Tysons Audit I was greeted by Shane Lee and had a truly great experience w/ this Audi representative. What impressed me about Shane was that he could read my reac I was greeted by Shane Lee and had a truly great experience w/ this Audi representative. What impressed me about Shane was that he could read my reactions and was quick to assuage all of my concerns, as well as any issues I might have had w/ our negoatiations, all to my satisfaction. In addition , he was so tech-savvy when it came to the (loaded) options on my Q5; he programmed my garage door opener, favorite radio stations, favorite driving settings, and even synced my cell phone to the Audi no-hands phone system. Moreover, he invited me back for another tutorial session to ensure that I became familiar w/ all options. I was more than pleased w/ Shane and was grateful that I had chosen and purcahsed from Tysons Audi! Frank Bonsiero More
Shady sales department Unethical and unprofessional are some quick works that come to mind when I think of this dealership. There are a lot more reputable dealers out there. Unethical and unprofessional are some quick works that come to mind when I think of this dealership. There are a lot more reputable dealers out there. More
Great car buying experience We worked with Shane to purchase our new car and he was great to deal with and he was professional courteous and customer service focused. I work in We worked with Shane to purchase our new car and he was great to deal with and he was professional courteous and customer service focused. I work in a customer service environment, and I appreciate Shane's commitment to my wife and I and our buying experience. Shane was the reason we bought our car at this dealership. More
Professional and friendly Shane Lee was very professional and friendly. He was very knowledgeable about the Q7 and all its features. He was very honest and up front about the Shane Lee was very professional and friendly. He was very knowledgeable about the Q7 and all its features. He was very honest and up front about the entire process from the vehicle with all its features to the finances and pricing. They had an extensive selection and great service. I will definitely come back to Shane for future Audi Services / Purchases, and recommend him and Audi of Tysons to others. More
Best car buying experience My experience at this location exceeded all my expectations. Thanks to Shane. He went above and beyond. His professionalism and friendly approach took My experience at this location exceeded all my expectations. Thanks to Shane. He went above and beyond. His professionalism and friendly approach took a big factor in making the delicious to lease the car. More