Audi Tysons Corner

Outstanding Customer Service My boyfriend and I swung by here 30 minutes before their closing time to take a look at a pre-owned Mini Cooper they happened to have as a trade in. T My boyfriend and I swung by here 30 minutes before their closing time to take a look at a pre-owned Mini Cooper they happened to have as a trade in. Though it was late(and freezing outside!) the staff was beyond welcoming, positive and helpful. It was by far the most positive customer service experience I had at a dealership. Our "Audi Specialist" was Alberto Meer and he was everything & more I could have hoped for, he was helpful, knowledgeable & just all around fun to work with... Even though we kept him (along with his Sales Manager & Finance guy) at work well after closing time finalizing our deal no one once seemed bothered or in a rush to leave and everyone was super GREAT!!! I can't thank all of them enough for their help, and FANTASTIC customer service. More

Truly Exceptional Service at Audi of Tysons Corner - Audi A5 Bought a certified pre-owned Audi A5 Premium Plus at Audi of Tysons Corner and service was truly exceptional! Al Meer, my sales associate, was patient Bought a certified pre-owned Audi A5 Premium Plus at Audi of Tysons Corner and service was truly exceptional! Al Meer, my sales associate, was patient, professional and informative. New to Audi cars, Al led me on a tour of the dealership, discussed model features, and provided me a thorough overview of the Audi line. Now after a week of driving my car, I know I made the right choice. I'm an extremely satisfied customer and if you're in the market for a previously owned car, go to the Tysons dealership and ask for Al. More

Professional Auto Dealership In the last several weeks I have purchased a fairly pricey new Audi for myself and a good quality smaller Audi for a teenage son. I felt the dealersh In the last several weeks I have purchased a fairly pricey new Audi for myself and a good quality smaller Audi for a teenage son. I felt the dealership and the sales personnel (George, Michael and Art) were patient, careful and very professional in their dealings with me. The finance department was similarly professional. Both transactions were accomplished More

Outstanding customer service with honest advice Today I had exceptionally good customer service experience from sale representative Art Platonov. He invested his time to show us different cars, exp Today I had exceptionally good customer service experience from sale representative Art Platonov. He invested his time to show us different cars, explaining cars features and much more. I was very lucky that I got in a good hands with knowledgeable person with great personality. I highly recommending him once you visit Audi at Tysons corner. More

Great Experience With Solid Advice From Staff(Sunny) Saw a Q7 on there site and was eager to see what it was like based on the price they were advertising. Went down to the dealership just before close o Saw a Q7 on there site and was eager to see what it was like based on the price they were advertising. Went down to the dealership just before close on a Sunday evening. I had a bad experience with a recent purchase of a Q7 at another dealership that was returned, so I didn't know what to expect. I was greeted by a the lady that had scheduled me an appointment since they are busy. She told me Sunny would be my salesman. So far so good starting off with a man named Sunny. What could go wrong :) He was very articulate with explaining the status of the vehicle and said it was a recent trade in that happened a few days ago. So they car did look like it was just traded in but he assured me that the next time I see it, the car will be detailed. We took it on a test drive and it drove beautifully. Checked over everything and everything was functioning like it should. We got back and I informed him that I was very interested in this vehicle and he said he would start the process of getting it inspected and cleaned up. He stayed in constant contact with status updates which was very positive. He was honest in saying many people are looking at this vehicle because of the price so don't wait too long on deciding. I told him that I would be back in the same week after everything checked out. They did find somethings that needed to be addressed in order to pass inspection. They made all necessary repairs which meant they stand behind the vehicles they sale and didn't push that cost onto the consumer. Not many dealerships would do this. Sunny emailed me everything I needed to know about the repairs and that it passed VA inspection. So I informed him I would be down before they closed. Got down there. Took another test drive and then decided to go ahead and purchase the vehicle because of the excellent service and treatment I received from Sunny and the staff at Audi of Tysons. I would highly recommend anyone considering purchasing a vehicle from this establishment to seek out Sunny. He is an excellent communicator and not a pushy salesman. He is honest, upfront, and class act. You won't be disappointed with this high level of service from which I received. More

Dealer of crooks I came in with my father to attempt to trade his Porsche for an RS5(cpo). This isn't our first rodeo as we have bought and traded a bakers dozen over I came in with my father to attempt to trade his Porsche for an RS5(cpo). This isn't our first rodeo as we have bought and traded a bakers dozen over the past few years. First time at this dealership as they are the only ones in the area with exactly what we wanted(wasn't our first choice to begin with, but I digress). Test drive of prospective car was as expected, but when it came to the trade this is where this dealership got sneaky and really offensive. First, they had to drive our car across a 6 lane highway to be appraised. Unconventional but for the urbanesc location, fine. I saw them drive back with it but never received my key back. (Obviously a tactic but whatever) after waiting another 25 minutes for the sales guys to come back with a number on the trade he told us that they could give us 60k. (About 13k under kbb and black book trade value). Astounished that a 6 month old car with more than a 73k trade value could be worth so little, we ask and the sales guy tells us a passenger door has been repainted. As being the type to own a MSRP 89k car and always service at a dealer, we are floored that this tactic is used. (After the fact I did some research by visiting the home dealer to show that in fact the car has never been repainted or modified in any fashion.) obviously, after having to force the salesman to retrieve our keys for the 5th time, we left. I don't recommend this dealer for anything. We left angry, not because of the lowball offer (I mean come on all car sales people are after is an extra buck) but the way they insisted our car was repainted. They are pieces of horse manure and will take advantage of anyone. More

Chris, Sam & AJ AJ & Chris- On behalf of my fiance, we thank you so much for the awesome experience leasing our A3 the other night. We're very excited and we feel AJ & Chris- On behalf of my fiance, we thank you so much for the awesome experience leasing our A3 the other night. We're very excited and we feel truly blessed. Crissy tells me her co-workers gave her a big applause this morning when they saw her pull in. From one sales person who prides himself on service to another, I understand the value of service and the level you all provided last night met my own expectations. Thank you both for a job well done! Jason & Crissy More

Buy your next car here if you want to be treated right! After having my battery stolen at the Manassas Nissan dealer I decided to trade it in they gave me what I was asking for on the car and even lowered t After having my battery stolen at the Manassas Nissan dealer I decided to trade it in they gave me what I was asking for on the car and even lowered the price of the car I purchased. I had an awesome time buying from Brittney and will be sending all my friends to her she is awesome and will do her best to get you the right deal. More

Great experience thanks to Shane and Associates! I purchased a new 2016 A6 in late April, only to have it severely damaged 3 weeks later in a parking garage. It ultimatel was totaled. Once the case I purchased a new 2016 A6 in late April, only to have it severely damaged 3 weeks later in a parking garage. It ultimatel was totaled. Once the case was resolved, I contacted Audi Tysons Corner, and Shane was quick to respond and help me find a replacement that met my expectations (and actually exceeded them!). Shane was detailed and patient, understanding my needs and worked with his Team to do a better deal than my original purchase; he was honest, thorough, and made me feel like a priority customer. The overall experience was fantastic, I would recommend anyone looking for an Audi to consider this dealership and work with Shane. You will not be disappointed! More

Truly Great Customer Service!!! We bought an Audi from this dealership, working with Mr. Shane Lee. He was clear, and fair, and patient. Shane is the reason we left your dealership We bought an Audi from this dealership, working with Mr. Shane Lee. He was clear, and fair, and patient. Shane is the reason we left your dealership with an Audi. He is truly the best salesman we have worked with over the last year, first class customer service all the way. We are very pleased with the car (A4) and with Shane. We are very grateful his patience and understanding, Thanks you Shane. Very respectfully Daryl And Gracie More