Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Tysons Corner
Vienna, VA
1,067 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,067 reviews
August 15, 2020
I was essentially scammed by this dealership. I purchased a low cost used Nissan Sentra for a family member in need of a vehicle. The dealership claimed the vehicle had passed a 30 (or similar) point inspect a low cost used Nissan Sentra for a family member in need of a vehicle. The dealership claimed the vehicle had passed a 30 (or similar) point inspection. It appeared to be in reasonable condition. After the purchase, within weeks the transmission failed and had to be completely replaced. I took the vehicle to a reputable service center and was told the vehicle should have never passed state inspection due to numerous safety issues that were found. When purchasing the vehicle I was charged a $750 processing fee, only to come to find out after waiting several MONTHS to receive the title and tags in the mail, that the dealership never competed any paperwork with the DMV for title and registration. I had to go to the DMV and apply for title and registration myself, costing me several hundred dollars on top of the $750 paid to the dealership for nothing at all. Stay away from this dealership! You will regret doing business here. More
by rmcnish
Employees Worked With
Judd Addy, Shane Lee
July 17, 2020
Repeatedly made mistakes when performing service Audi Tysons service made errors repeatedly during service of my vehicles. Once I took my Q7 there for a periodic service and, after they delivered it Audi Tysons service made errors repeatedly during service of my vehicles. Once I took my Q7 there for a periodic service and, after they delivered it, the Check Engine light came on as soon as I started it up. Their technician had neglected to reconnect a vacuum line, which took another day to find and repair. When I took my S5 there recently for its 75K service, their technician failed to reset the Service Due warning, so again I had to take it back for correction. This was after they had the car for 10 hours (dropped off at 0700, wasn't ready until after 1700). Repeatedly my cars have been delivered after service with the seat position, climate control, and audio controls changed, and once my S5 was delivered without being washed. In addition, it is almost impossible to contact their service technicians in a timely manner. If I had had just one bad experience there, I wouldn't be writing this, but almost every time I go there, they fail to meet what I expect from a luxury car service center. The only reason I have returned there is because it is very close to my office, but I plan to go elsewhere from now on. More
by baileyf16
Employees Worked With
Tiara O'Connell
July 11, 2020
Excellent and professional service This dealership is by far one of the best in the area. Excellent, professional and courteous service. I HIGHLY RECOMMEND IT. Ask for Brian Aragon. This dealership is by far one of the best in the area. Excellent, professional and courteous service. I HIGHLY RECOMMEND IT. Ask for Brian Aragon. More
by Wale
Employees Worked With
Brain Aragon
June 02, 2020
I took my car in for the maxcare program and was told that my filter was changed but I was still having a foul smell so I took it to another mechanic and the filter was filthy. There was no way it was ch that my filter was changed but I was still having a foul smell so I took it to another mechanic and the filter was filthy. There was no way it was changed. I will never take my car back to this location. Don’t trust them. More
by Tpain
Employees Worked With
I don’t know the name of the person that worked on my car
December 14, 2019
MINI COOPER S PURCHASE Chris Baillargeon was very patient, courteous and all around professional. Dealer needs to be more careful on listing used cars options that are not Chris Baillargeon was very patient, courteous and all around professional. Dealer needs to be more careful on listing used cars options that are not there ? Otherwise very nice dealership to purchase new cars from. Finance person knowledgeable and efficient. A very nice experience overall. Thanks again. Henri. More
by henri.casanova3131
Employees Worked With
Chris Baillargeon
September 24, 2019
Excellent experience We purchased our Audi A6 form Soli. Soli was incredibly professional, helpful and knowledgeable. Soli went out of his way to make us feel comfortable We purchased our Audi A6 form Soli. Soli was incredibly professional, helpful and knowledgeable. Soli went out of his way to make us feel comfortable and made the experience exceptional. More
by Dr Solomon
Employees Worked With
Soli Rizk
May 27, 2019
Awesome service Worked with Luigi while looking for a new car. Luigi went above and beyond what I expected someone to do. Left with a brand new S5. Worked with Luigi while looking for a new car. Luigi went above and beyond what I expected someone to do. Left with a brand new S5. More
by Indoboyva
Employees Worked With
Luigi
May 22, 2019
Top 10 for a Reason Earlier in the day I had gone to a dealership with which I've done business for 14 years. I've never bought a car from any place else. They treated me Earlier in the day I had gone to a dealership with which I've done business for 14 years. I've never bought a car from any place else. They treated me poorly so I decided to expand my horizons. I came next to the Audi of Tysons dealership and was introduced to Brian in Used Sales. Brian worked diligently to find me exactly what I wanted and made the purchase process simple. Carlo, the manager, was an extraordinary gentlemen and reinforced (both during and after my purchase) that I was getting a great vehicle at a great price. When it came to the financial part, which I am typically not a fan of, Roma was jovial, polite, genuine, and extremely pleasant and fair. Not at a single point throughout this entire process did I feel pushed into something that I did not want. Everyone was a total gentleman. I highly recommend starting your search at this dealership and getting exactly what you want, rather than wasting your time someplace else. More
by SamJS
Employees Worked With
Brian Aragon Minero; Carlo AlBanna; Roma Emelev
May 22, 2019
Fantastic Experience With Audi A5 Sportback Purchase I recently purchased Audi A5 Sportback from Audi Tysons with a specific color scheme combination that required a factory order. The whole process of c I recently purchased Audi A5 Sportback from Audi Tysons with a specific color scheme combination that required a factory order. The whole process of configuring and ordering car was extremely smooth and pleasant. Mio was superbly helpful and a true ambassador to Audi brand. I only wish that every car dealer is so knowledgeable about the product and professional he way Mio is ! More
by itutnjevic
Employees Worked With
Mio Mitrovic
April 10, 2019
Just go see Randall If you are sick of salespeople who don't know anything about the car they are trying to sell you, call you non-stop, and generally don't seem to even If you are sick of salespeople who don't know anything about the car they are trying to sell you, call you non-stop, and generally don't seem to even like cars, just go see Randall. The most knowledgeable and enthusiastic salesperson I have ever met hands down. I'd happily send any friends and family to him in a heartbeat and know they were going to have a great experience. More
by Josh C.
Employees Worked With
Randall Mitchell
