Audi Tysons Corner

Dimitris really made our car shopping experience stress free and dare I say, enjoyable. He listened to our needs and made sure our expectations were met in every way. free and dare I say, enjoyable. He listened to our needs and made sure our expectations were met in every way. More

Tysons Cirner is the Audi dealership closest to my house. I tried twice to get someone to talk to me about buying a car (once on-line and once by phone). I left a message both times and never heard anythin I tried twice to get someone to talk to me about buying a car (once on-line and once by phone). I left a message both times and never heard anything back. Chantilly Audi is just a bit further away and they were great. More

I had a very bad experience with a used car purchase. Over the course of 24 hours I had numerous conversations with the salesperson, asked for, received and reviewed service records, additional up close Over the course of 24 hours I had numerous conversations with the salesperson, asked for, received and reviewed service records, additional up close pictures, etc. I made a verbal offer. I twice asked for a contract to be sent to me. The salesperson said I want you to be sure because the car is as is. I said “send a contract”. I asked how much I could put on my credit card because I want to buy the car. We discuss payment and completing an out of state purchase. All of this before 1:30pm. I never received a response to my offer or a contract. Then I even arranged for a local family member to go look at the car. He made a 10am appointment. He shows up at 9:55am and is told car is being sold right now. Completely botched process. Not only do you lose my business, but my local family member seems this and says, he will never buy a car there. We are 10+ year Audi Club members. Never had a car buying experience this bad. More

Scam companyBought 2010 RX350 supposedly inspected , Scam company Bought 2010 RX350 supposedly inspected , clean carfax, safe to drive. Drove 300 miles from NY . When I arrived car was damaged from co Scam company Bought 2010 RX350 supposedly inspected , clean carfax, safe to drive. Drove 300 miles from NY . When I arrived car was damaged from collisiom. Sales rep said it is just cosmetic . Manager dropped price for my fatigue by $700 and said will take care of damage. 5 days adter came to pick it up and dents slightly smaller but still present, shattered passanger mirror glass not replaced. At this point I just neede car after driving back and forth 300 miles. Car was supposed to be safe and mechanically sound. 3 days after pick upthe abs control light came on. Drove to lexus dealer who said my passanger wheel (that was damaged at Audi) is badly damaged (hub, sensor, brakes, rotors). Repair cost $2400. Also Lexus said that steerinb wheel will need replacement in the future; price about $4000. Save yourself aggrevation and find reputtable place that cares for your safety. This is a Fast food chain and looks to take your money as fast as they could. Lie after lie! Papers that are given to you to sign are displayed purposefully on the table with a tiny font so you can’t read and review what you sign. More

This place is a joke. I had seen a car on their website and had inquired about it via the tool on the website. A few days later I get an email from Mio but by then I had already picked a car at another de and had inquired about it via the tool on the website. A few days later I get an email from Mio but by then I had already picked a car at another dealership and was close to wrapping up the deal. He was adamant that he could beat the deal and not only that get me the exact car that I want with the exact options that I wanted. I humored him and he did in fact find a car that was in another state that had all the options that I wanted and beat the deal that I already had on the table. He assured me that he could get me that car and that dealerships trade cars all the time. Long story short he could not get me that car, and he could not give me the deal that he said that he could. I ended up emailing the GM and he passed me down to the sales manager who basically said Mio was a nice guy and was just trying to give me the best deal but couldn’t follow through. I had a trade and they used that as the excuse to back out of the deal saying that it was only worth 25-27k when every other Audi dealership that I had gone to said they would give me 29-30k and I had done the car cash appraisal for 30k. Then Mio reached out to me via text yelling at me for reaching out to his supervisor. It was such a bizarre experience. I would avoid this dealership like the plague. I am so glad that I didn’t end up purchasing a car from them. I can’t imagine what an ongoing relationship with this crazy, insane, unprofessional group of people would entail. They are all a bunch of disrespectful liars. More

Passenger handle on brand new car was stuck. Brought it in for service and the handle was fixed in about 5 minutes. Russ Singatullin was great. Thanks so much. in for service and the handle was fixed in about 5 minutes. Russ Singatullin was great. Thanks so much. More

I'm still seeking resolution of continued disappointment and dissatisfaction with my current Audi A4 lease. I am a repeat Audi customer but have spent the 2 months that I have had the vehicle with unresolve and dissatisfaction with my current Audi A4 lease. I am a repeat Audi customer but have spent the 2 months that I have had the vehicle with unresolved issues which include: 1) Limited to no availability of online/Audi app functionality. 2) Inability to link vehicle with Audi Financial. 3) Navigation services not functioning. 4) Absent customer support for Audi Connect services on generation 3 vehicles because carrier is now Verizon - only options for T-mobile or ATT. The dealership has been unable to resolve it. I've also made numerous calls to Audi Financial - who states it's due to Gen 3 issues, multiple calls/emails with Audi Customer Care who state it's a Gen 3 issue, and dealership who says it's an Audi issue. It seems a little suspect that now that I am in the lease, everybody I talk to is aware of several issues with the generation 3 vehicles but none of that was disclosed with I leased the vehicle. Everyone is pleasant but nobody seems to have meaningful corrective action other than to tell me "it's an issue with generation 3 vehicles and you need to just be patient". **** Follow up August 26: After my initial post, I emailed the GM and was contacted by the service manager (Jose) within a few hours. He scheduled an appointment with Russ, who performed an update to the MMI and was able to resolve the issues. I was even provided a loaner over the weekend while they completed the work. Thank you to the GM for promptly addressing this concern and thank you to Jose and Russ. They were prompt, courteous and apologetic that the issue had not been addressed in a more timely fashion. More