
Audi Tysons Corner
Vienna, VA
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Matthew was phenomenal! He greated us as soon as we got out of the car. He did not try to force anything on us. Additionally, he helped us understand the Audi brand and the functionality of the car. out of the car. He did not try to force anything on us. Additionally, he helped us understand the Audi brand and the functionality of the car. More
Lesley my service personnel took great of me and ensured that I was always informed of the status of my car when it was the shop and made sure I had a loner vehicle even when they didn’t have any when I dro that I was always informed of the status of my car when it was the shop and made sure I had a loner vehicle even when they didn’t have any when I dropped my car off More
Ali provided excellent service. He was very knowledgeable and answered all my questions. I was constantly provided with updates throughout the day. and answered all my questions. I was constantly provided with updates throughout the day. More
Always good to know where Audi Service stands on supporting their customers in their services department unfortunately not thee best interaction but with Audi sometimes expected supporting their customers in their services department unfortunately not thee best interaction but with Audi sometimes expected More
The dealership is very shady. I was in the market for a new vehicle and have made confirmation arrangements to purchase the car from them. Unfortunately, when we were ready to move ahead, due to my usage o new vehicle and have made confirmation arrangements to purchase the car from them. Unfortunately, when we were ready to move ahead, due to my usage of an alternative financial institution, they tried to play underarm tactics to push me towards Audi Finance. Moreover, when all my information was already provided, they tried to run a separate "credit check" to verify my name and address! Ultimately, I decided to move ahead with another dealership and I would not recommend purchasing from here. More
Lesly and the service team is exceptional. What set this experience apart included communications and setting of expectations (up front and through the course of service) , the video reviewing the status an experience apart included communications and setting of expectations (up front and through the course of service) , the video reviewing the status and recommendations on service, and the anticipation of needs. More