Audi Tysons Corner
Vienna, VA
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We were looking for a decent deal on a quality, higher end, smaller size SUV. We have been shopping for months and have encountered every type of salesperson. Bijan made my wife feel comfortable and at end, smaller size SUV. We have been shopping for months and have encountered every type of salesperson. Bijan made my wife feel comfortable and at ease with the process from the very start. He has many years of experience in the industry and still seems to have a passion for making the customers experience the best he can. They have a good selection of cars because of the trade-in's from customers buying the new audi's and porsche's. You might even think that because of the type of new cars they sell that their used cars would be more expensive or overpriced, however that's not the case. They were very competitive and wanted our business. Even the sale price negotiation wasn't stressful. Valerie, the finance director was very busy that day because the dealership had many buyers but she still took the time to meet our needs and answer our questions. Once we were done test driving and information gathering the sales and financing process took very little time to complete which was nice because we got to drive away and still enjoy our day. Overall a WOW experience and I would recommend Bijan, Valerie and HBL to ANYONE. More
Ken Orr was a great car dealer rep. he was very helpful and very prompt in returning the calls. I would highly recommend this dealership. His manager also assisted greatly in locating the vehicle and work and very prompt in returning the calls. I would highly recommend this dealership. His manager also assisted greatly in locating the vehicle and worked on the price to find the necessary options I requested.b More
After many months of research on my own, I had few questions and many detailed, specific requirements upon entering the dealership. Ken Orr patiently and pleasantly answered all of my questions. He questions and many detailed, specific requirements upon entering the dealership. Ken Orr patiently and pleasantly answered all of my questions. He then worked relentlessly to locate the vehicle I requested, down to the last detail. Best of all, I never felt pressure to purchase. I highly recommend working with Ken. In addition, Audi of Tysons was able to beat the price and rate I would have gotten from USAA. An excellent experience all around; and a fabulous Q7. More
I visited 2 other Audi dealerships in the Washington, D.C. area and could not find anyone who would listen to what I wanted and work with me regarding the pruchase of a new Audi. I was so impressed with D.C. area and could not find anyone who would listen to what I wanted and work with me regarding the pruchase of a new Audi. I was so impressed with both Mike and David. They listened to what I wanted and worked to get me exactly that, no side bars, no tricks and they did not insult my intelligence with back and forth "deals" to the sales manager. I told them what I wanted and they set out and found a way to get it for me. I gave the same opportunity to 2 other Audi dealerships and left both in disgust swearing never to return. I was so impressed with Audi of Tysons Corner that I bought a car the day I walked in, something I rarely do but they met or exceeded every criteria I set out, really no reason to wait was my logic. I would refer anyone to this dealership in general and specifically to Mike Morris and David McBrearty. They still know what customer service is all about and you can see their professionalism and customer service from the minute you meet them. More
i have been a customer of HBL for over 10 years and have worked with Matt Frick in service for about 5 years. His excellant customer satisfaction skills is the primary reson why I went to HBL to purchase a worked with Matt Frick in service for about 5 years. His excellant customer satisfaction skills is the primary reson why I went to HBL to purchase a new Audi.I met with joseph Jay and he was an outstanding sales person. He knewq his products and showed me the A4, A6 and Q5. When I decided on the Q5 he ordered the car and it was delivered ahead of schedule. Joseph went over the costs and did an outstanding job to be sure I was satisfied that I was being treated fairly. He was also been helpful in explaining the features of the Q5 and his post sales support continues to be commendable. This is a first class team at HBL and it was a pleasure working with Joseph and know Matt Frick will provide superior customer satisfaction when servicing is needed. More
we called first to set up an appointment with the dealership. we informed them that we are costco club members and would like to avail of the costco members price. we came and joseph had all the cost dealership. we informed them that we are costco club members and would like to avail of the costco members price. we came and joseph had all the costco papers prepared and it was a seamless process. we were out the dealership with our audi within about three hours, including test drive time. More
Salesman met me in the rain as I got out of my car. I knew the 2 cars I wanted to look at he was very knowledgeable and helpful. Did not attempt to push me into anything. Walked me through the process knew the 2 cars I wanted to look at he was very knowledgeable and helpful. Did not attempt to push me into anything. Walked me through the process and got me out of there in less than 3 hours. Most pleasant experience I have ever had buying a car from a dealer. More
Bejan did a great job with working with me, though many factors. He was patient and understanding a pleasure to work with. Everyone I have dealt with at this dealership is professional and hopitable. factors. He was patient and understanding a pleasure to work with. Everyone I have dealt with at this dealership is professional and hopitable. They understand your needs and try to accomade the customer. NOT: This is too long, to put 250 characters in a review, is very time consuming. More
It was a quick, no nonsense Internet sale. I was able to e-mail to arrange a test drive, drive the car of my interest, and purchase it in just over an hour. Mr. Nejadi was professional, informative and wil e-mail to arrange a test drive, drive the car of my interest, and purchase it in just over an hour. Mr. Nejadi was professional, informative and willing to make a deal on a 1996 Honda Accord. More
I was extremely pleased with how Nooch handled the entire deal from beginning to end. He was willing to work with me right me from the beginning. It is not very often do you come across people like him in th deal from beginning to end. He was willing to work with me right me from the beginning. It is not very often do you come across people like him in this line of work. He was very professional but at the same time, was very understanding and courteous. He delivered what was promised, and even more. I interacted with some other people at HBL Audi too and I should say they were all wonderful people. Overall, I had the best car buying experience in a long time. And to top it all, I have a wonderful car. More