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Audi Turnersville

Turnersville, NJ

Overview
Reviews
4.9
379 Reviews
Call Dealership (856) 649-7940
View Awards

3400 New Jersey 42

Turnersville, NJ

08012

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Showing 379 reviews

March 02, 2023

we had a problem with our Q3 and had it taken in to see what was wrong. They found the problem right away and fixed it the same day. Runs great now and has been wonderful dealing with Audi. This is our More

by donna17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
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Mar 03, 2023 -

Audi Turnersville responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose Audi Turnersville for all of your automotive needs. Take care.

Helpful
March 01, 2023

Everyone is so helpful and makes the time spent enjoyable. Truly amazing team in all depts More

by Sandramiletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner
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Mar 01, 2023 -

Audi Turnersville responded

Hi Sandra. We're glad to see from your perfect rating that the friendly staff of Audi Turnersville delivered a great experience. Please let us know if there's anything further we can do for you.

Helpful
February 19, 2023

Excellent service & comfortable waiting area. Wait was quick for oil change. Always pleasant courteous professional staff. More

by Jmirags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
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Feb 20, 2023 -

Audi Turnersville responded

Hello, we are pleased to see you had a professional and pleasant experience with our Service Team at Audi Turnersville. It is great to know you enjoyed the waiting area while waiting on your quick oil change. Thank you for your great review, we would be honored to assist you with any future automotive needs.

Helpful
February 17, 2023

The girl who checked me in listened to my issues and relayed to the mechanics. Everything was done and out at a reasonable time More

by Paula.cap22
Recommend Dealer
Yes
Employees Worked With
I don’t know her name, Dana McClain
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Feb 18, 2023 -

Audi Turnersville responded

We sincerely appreciate your business and that you chose Audi Turnersville for your service needs. Thank you for your 5-star review. If you need further assistance, give us a call. Have a wonderful day.

Helpful
February 02, 2023

Simply awesome. ..Steve my salesman delivered again when I had flat tire got me right in for immediate replacement. Superior service once again. More

by Shawn
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Feb 02, 2023 -

Audi Turnersville responded

Hi Shawn, we're delighted to hear that you had such a positive experience at Audi Turnersville and left such a kind rating. Our Sales and Service teams work hard to ensure that every customer is satisfied. If you need anything else, please don't hesitate to reach out.

Helpful
February 01, 2023

They were very accommodating, and shared information about the service to my car via call and video. I would definitely recommend Audi of Turnersville. In fact, my cousin just bought a car from them and More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Martinez.
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Feb 02, 2023 -

Audi Turnersville responded

Hello, thank you so much for taking the time to share a wonderful review regarding your recent experience here at Audi Turnersville. We are so happy that our Service Team provided an informative and efficient visit, and let us know if there is anything else we can do for you in the future. Take care.

Helpful
February 01, 2023

Although the service desk was great, friendly and professional, the service my vehicle received from the technician was not performed up to expectations. More

by mhouck1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa was great!
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Feb 02, 2023 -

Audi Turnersville responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Audi Turnersville and would like the opportunity to learn more about your experience with our Service Team regarding the services completed on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Dana McClain Service Manager Audi Turnersville dmcclain@penskeautomotive.com

Feb 02, 2023 -

mhouck1006 responded

Mark Houck 609-923-7465 Mhouck1006@comcast.net

Helpful
January 31, 2023

We’re Very impressed with their service and attentiveness. Overall experience was great. Highly recommend them More

by Brhvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
Report | Print
Jan 31, 2023 -

Audi Turnersville responded

Thank you for taking the time to leave such an excellent 5-star review. At Audi Turnersville, we're dedicated to providing top-notch service to all our customers. If there's anything else we can help you with, please don't hesitate to contact us. Enjoy your day.

Helpful
January 29, 2023

Great Customer Service. Loaner was ready when I dropped my car off. Highly recommended. Very helpful staff. More

by Rebegirl1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Jan 30, 2023 -

Audi Turnersville responded

Hello, thank you for taking the time to share your five-star experience with our Service Department. We are so happy to know that our Service Team assisted you with your loaner vehicle promptly when you dropped off your vehicle. We appreciate your recommendation and look forward to meeting your future automotive needs here at Audi Turnersville.

Helpful
January 22, 2023

Service department is good and scheduling is easy. Only downside is availability of loaner vehicles, the wait is longer if you need one. More

by JS_CONRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Jan 23, 2023 -

Audi Turnersville responded

Thank you for the feedback. We appreciate your visit and welcome you back to Audi Turnersville anytime.

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