Audi Tampa
Tampa, FL
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I would have given this dealership one star if it weren't for our sales person David (who is a rockstar and the epitome of patience). After finalizing a number, we were waiting for the ONE finance person the for our sales person David (who is a rockstar and the epitome of patience). After finalizing a number, we were waiting for the ONE finance person they had on staff to take us in to complete the necessary paperwork. I happened to be outside when the tech who was cleaning my vehicle pulled into the parking space in front of the dealership WAY too far so that the front lip of my vehicle scraped on the curb. They then proceeded to put it in reverse and rip off half of my bumper. I was clearly extremely upset but they were able to fix the 2 clips within the next half hour. We then had to wait SEVERAL hours for the finance person to become available to sign the final paperwork (as someone else was turning in a vehicle which was supposed to be quick). When we finally thought we could sign, they apparently couldn't transfer my old tag because of an internal "system" error. We then had to wait even longer to begin on the signing because of this error as they had to bring in THREE additional colleagues to resolve. I hope David moves on to greener pastures as he is a consummate professional and exceptional salesman. Unfortunately, Audi Tampa (Morgan Auto Group) will not be getting my business in the future. This was by FAR the worst and most stressful experience I've ever had purchasing a vehicle (and I've bought many over the years). More
My Salesman was very professional and courteous ,also paid close attention to detail! He followed thru on everything he said would do! He is one xxxx of a good Salesman and guy! My hat is off to him! paid close attention to detail! He followed thru on everything he said would do! He is one xxxx of a good Salesman and guy! My hat is off to him! More
Ramon went out of his way to help me as I was in a difficult predicament. I am grateful they were able to help me and put me in a new 2023 S6. Thank you Ramon! difficult predicament. I am grateful they were able to help me and put me in a new 2023 S6. Thank you Ramon! More
Excellent customer service. Chris Novo is a nice friendly young man. He went above and beyond to make sure I was satisfied with my car purchase! Chris Novo is a nice friendly young man. He went above and beyond to make sure I was satisfied with my car purchase! More
Audi Tampa had phenomenal cars on their lot that looked very well taken care of. I also want to draw attention to our salesman David. I predominantly spoke with him over the phone as I was facilitating the very well taken care of. I also want to draw attention to our salesman David. I predominantly spoke with him over the phone as I was facilitating the transaction for my mother remotely, and I couldn't be more pleased with the service. As a woman in the car sales space, I've found myself subject to patronization (whether it be implicit or explicit), but I did not experience this with David. He took the time to understand where I was coming from with my pricing and worked with his manager to match that price. I was beyond impressed with his persistence to get a price that worked for us. Thanks again to David and Audi Tampa!! More
Audi Tampa knocked it out of the park during our purchase there recently! They were professional, courteous, helpful, and oh-so-educated on their product! It was especially a pleasure working with Syed Zaidi there recently! They were professional, courteous, helpful, and oh-so-educated on their product! It was especially a pleasure working with Syed Zaidi from our purchase! He was awesome! More